Tyler Oral/Facial Surgery Ctr

Oral & Maxillofacial Surgery • 3 Providers

805 Turtle Creek Dr, Tyler TX, 75701

Today: 8:00am - 4:30pm

CLOSED NOW

  • Mon8:00am - 4:30pm
  • Tue8:00am - 4:30pm
  • Wed8:00am - 4:30pm
  • Thu8:00am - 4:30pm
  • Fri8:00am - 3:00pm
  • SatClosed
  • SunClosed

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Tyler Oral/Facial Surgery Ctr is a medical group practice located in Tyler, TX that specializes in Oral & Maxillofacial Surgery, and is open 5 days per week.

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  • Japanese

Medical Services

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Location

Tyler Oral/Facial Surgery Ctr

805 Turtle Creek Dr, Tyler TX 75701

CallDirections

(903) 592-1664

Reviews

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Tyler Oral/Facial Surgery Ctr
Provider Reviews
provider
Oral & Maxillofacial Surgery
Reply
I had a tooth extraction by Dr. Chatelain a month ago. I was very happy with how it went. I have a lot of dental fear from childhood and an incident I had with an oral surgeon in Michigan. A heated blanket calmed my anxiety. I didn't feel a thing from start to finish and when I woke up I didn't think they had started. I had about a 15 minute wait before they started and wished I would have kept my phone as they had laid my things aside. If I had asked and I am sure they would have given them to me. Waiting = anxiety for me. Afterwards, I had a few questions that were answered well. I waited to send this in because they said my mouth would be back to normal in about 2 weeks. That is true. I was happy that the antibiotic and pain medication that they prescribed (just in case) wasn't required. I don't like to take an antibiotic unless it is necessary. I didn't need either prescription. I will return to Dr. Chatelain if needed. Pain free. Stress free. Awesome!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Deb S. – Oct 13, 2021
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provider
Oral & Maxillofacial Surgery
Reply
My dentist referred me to Dr. Saigusa. He asked a lot of questions and patiently waited for the answers. He confirmed what my dentist suspected was the problem but only a surgeon can correct my ailment. Dr. Saigusa is very emphatic and compassionate. He immediately scheduled my surgery and explained the procedure. His nurse is the best, very kind and treats you like family. I highly recommend Dr. Saigusa to anyone who needs oral or facial surgery.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Dr. Joycelyne Fadojutimi – Apr 30, 2021
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provider
Oral & Maxillofacial Surgery
Reply
Was very impressed with him and his staff. He spent the time to respectfully answer all my questions and I never felt rushed or talked down to. He was very kid friendly as my young daughter was the patient.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
A M – Sep 02, 2020
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provider
Oral & Maxillofacial Surgery
Reply
I will attempt to communicate the wonderful, skilled and the truly empathetic, generous kindness I received while undergoing Full Dental Implants through Tyler Oral & Facial Surgery 2019-2020. From the very first appointment in February 2019, I was treated like family – in a good way! Dr. Kourt Chatelain answered all questions, walked me through the process, step by step, with great patience, in-depth knowledge and genuine kindness! Bekka, (who is office manager) is such a wonderful person, my family and I want to adopt her; Bekka also was there in the beginning to assist with the entire process from the financial element to the timeline and what to expect from the full implant process! The implant process, despite the challenge my jawbone presented, was E-A-S-Y! And, relatively painless because Dr. Kourt Chatelain and Lindsey listened to me and respected when pain medications were indicated. Check FB & TO&F website for full review. MOST AMAZINGLY, POSITIVE LIFE-CHANGING EVER!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Jill Odom Sakal – Jan 29, 2020
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provider
Oral & Maxillofacial Surgery
Reply
Dr Chatelain was very friendly and informative on my first visit. The office staff used a computer to look at my oral surgery needs. The computer exam and the doctor’s review of my records made me feel I had chosen a great Oral Surgeon. As an older patient, I was excited to know that there was an answer to my needs!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
LaVerne Ludwick – Oct 08, 2019
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provider
Oral & Maxillofacial Surgery
Reply
My wife has been trying to contact Brandy or anyone and they don't answer the phone. She was told someone would contact her two days ago and they have not. She needs surgery and is in a lot of pain.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Steven McWilliams in Alba, TX – Dec 01, 2018
Mr. McWilliams, Unfortunately at the time of your...Read More
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provider
Oral & Maxillofacial Surgery
Reply
Dr.Saigusa saved my moms life after she was shot in the head in 2005. Not only did he put her face back together, he saved her a lifetime of being on a feeding tube. He’s not just a brilliant Dr. but a caring human being, that literally performed a miracle. I have had more time with my mother because of him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Carissa Brown in Longview Texas – Jun 01, 2018
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provider
Oral & Maxillofacial Surgery
Reply
I had all four wisdom teeth extracted by Dr. Chatelain. Dr. Chatelain and his team were very informative and accommodating to my schedule. They were able to see me for a consultation and schedule my procedure for the same week. After my surgery Dr. Chatelain and his team made sure I had everything I needed for my recovery. I would definitely recommend Dr. Chatelain and this office to anyone needing dental work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Cory Hazelip in Tyler, TX – May 14, 2018
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provider
Oral & Maxillofacial Surgery
Reply
Dr chatelain was amazing to work with! I was very nervous about my procedure and he was made sure I was very Comfortable making sure I new everything that was going to take place. He spent a great amount of time explaining thing to me and he is very trustworthy. I am so glad I went to him and I will recommend him to all my friend and family thanks dr chatelain
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Tyler, TX – Feb 22, 2017
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provider
Oral & Maxillofacial Surgery
Reply
I had tori removed and was expecting a lot of pain. Dr. Saigusa was very informative and had a great bedside manner, much better than most surgeons. I had very little pain and a quick recovery. I would recommend Dr. Saigusa and Tyler Oral Facial Surgery very highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 people found this helpful
Helpful
Tyler, TX – Feb 06, 2017
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provider
Oral & Maxillofacial Surgery
Reply
has excellent bed side manners, is very patient oriented. Best in his field in East Texas
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
James Walker in Tyler, Texas – Jan 17, 2017
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provider
Oral & Maxillofacial Surgery
Reply
DR Terres in Tyler TX is EXCELLENT without a doubt one of the Very Best doctors I have ever had! He is Top Of The Notch in every way! He goes above and beyond. So pleased I have sent his site to many others, friends and family. So Thankful for his help and expertise in every way! His staff is over the top Excellent as well. Luv This Guy..... Has changed my Life and best friends as well after being kicked in the face by wild horse and nearly died! THANK YOU DR TERRES!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
John Burke in Edgewood, TX – Jan 28, 2016
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