Cibolo Family Medicine

Family Medicine, Nursing (Nurse Practitioner) • 16 Providers

11937 US Highway 271, Tyler TX, 75708

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Cibolo Family Medicine is a medical group practice located in Tyler, TX that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Location

UT HEALTH CENTER PRIMARY CARE

11937 US Highway 271, Tyler TX 75708

CallDirections

(903) 877-7777

Reviews

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Cibolo Family Medicine
Provider Reviews
provider
Family Medicine
Reply
Dr. Ragoza and staff were very thorough, personable, and did a very good job. The only problem I have an issue with is their phone service. Once you've left the office it's virtually impossible to get any information from them on test results, prescriptions, etc. After four days when I finally reached the lady that answers the phone, she began explaining that she was the only one answering the phone which is extremely obvious after you've called 43 times to try to reach someone. Her first question was "Did you leave your name and number?" And I did multiple times but never received a reply once. There's a very nice lady that eventually picked up in a Tyler office somewhere but even she couldn't get anyone to answer the phone after numerous attempts. Very good clinic but phone service is horrible. Maybe they're understaffed but this part of the plan definitely deserves another look.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 28, 2022
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provider
Family Medicine
Reply
I love Dr. Ragoza and staff. Everyone is friendly. Dr. Ragoza spends time with me, listens to my questions, and concerns. Explains in detail. I never feel rushed. He focuses on you and your concerns. In one office visit, while examining one issue he instantly noticed something else. He dealt with that issue. He feels like more of a friend than a doctor. I highly recommend Dr. Ragoza.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christi T George – May 24, 2022
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provider
Family Medicine
Reply
Dr Ragoza is always friendly and upbeat and answers all my questions.
What went well
No results
What could be improved
No results
Helpful
Ron Hill – May 24, 2022
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provider
Family Medicine
Reply
good as always
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Billy Demell Hunt – May 23, 2022
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provider
Family Medicine
Reply
I've been with Dr. Ragoza close to a year now and he is always professional and is always listening. I never feel like I'm being rushed and I'm looking forward to start bringing in the kids for their check ups etc.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 05, 2022
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provider
Family Medicine
Reply
I highly recommend Dr. Yuri Ragoza. He listened & answered all of my questions. He explains conditions well and is very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2022
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provider
Family Medicine
Reply
I absolutely would recommend Dr Tran.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Feb 16, 2022
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provider
Family Medicine
Reply
The first primary doctor Ive seen in years that listened and made me feel like I have a hand in my own health. I went in with a lot of anxiety about the appointment and left feeling lile Id finally found a doctor who genuinely cared.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Feb 05, 2022
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provider
Family Medicine
Reply
he's one of the best doctors i've ever been too.
What went well
No results
What could be improved
No results
Helpful
Jan 24, 2022
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provider
Family Medicine
Reply
I absolutely love Dr Ragoza and his staff! I never have to wait long to be seen, the staff are always so friendly, and Dr Ragoza takes his time to really listen to me and explain things. He respects and trusts what I say, is knowledgeable, and compassionate. I highly recommend him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristi Hale – Jan 12, 2022
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provider
Family Medicine
Reply
The staff at UT Health Lindale are very caring and efficient. Any concern you have they will act upon and follow through on.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pete Hunt – Jan 06, 2022
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provider
Family Medicine
Reply
Best health provider I ever had. Patient, thorough, listens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 26, 2021
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provider
Family Medicine
Reply
Dr. Ragoza was very caring and thorough. I would recommend him a a primary care phyician.
What went well
No results
What could be improved
No results
Helpful
Dec 10, 2021
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provider
Family Medicine
Reply
Seems very knowledgeable and caring.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Murray McKenzie – Nov 18, 2021
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provider
Family Medicine
Reply
I moved to Tyler and was looking for a primary care physician that took time to diagnose before prescribing treatment. Dr. Ragoza is a wildly capable professional with a great sense of humor and warm bedside manner. I appreciate the care he takes to review lab results with me, and make sure my plan is comprehensive. If you are looking for a permanent PCP, you’ve found him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
David Burch – Nov 18, 2021
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provider
Family Medicine
Reply
Dr Tran is very easy to talk too. And she listens to our concerns . I feel like we have found the right Dr for our needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Copley – Nov 06, 2021
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provider
Family Medicine
Reply
Dr. Ragoza is caring and compassionate. He takes time to listen. And he always has a corny joke of the day so I leave with a smile.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Apr 02, 2021
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provider
Family Medicine
Reply
I have been seen Dr. Ragoza several times now and he has always been extremely helpful, knowledgeable, and kind!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Deondra Owen – Feb 24, 2021
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provider
General Surgery
Reply
Dr Ismael is a Dr that I would no only recommend to my friend and family, but I trust my life in his hands ,He is a very gentle and knowledgeable surgent.Ms Marsha his assistant is a beuttiful lady that would do anything to help you with whatever problem you have,so yes a would recommend his office to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Mayra Bray – Dec 30, 2020
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provider
Family Medicine
Reply
This man is at U.T Tyler and he is a whole lot of names aim not allowed to say on here.Any and all vile things..that's him!He's arrogant and shows no common compassion that should be expected out of a doctor!!!He sucks!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Crystal – Sep 11, 2020
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