Stone Oak Pediatrics

Pediatrics • 3 Providers

540 Oak Centre Dr Ste 200, San Antonio TX, 78258

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Stone Oak Pediatrics is a medical group practice located in San Antonio, TX that specializes in Pediatrics.

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Location

Stone Oak Pediatrics

540 Oak Centre Dr Ste 200, San Antonio, TX 78258

Reviews

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Stone Oak Pediatrics
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Provider Reviews
provider
Pediatrics
Is the worst on call doctor. I hate every time she is on call, and my child or infant are sick. She either yells at you, condescends you, or this time—flat out didn’t call me back at all on my vomiting 9 month old with a fever that wouldn’t go down. Their office policy is to return an on call phone call within 20 minutes. Called twice, she just chose to not call me. So inappropriate. Guess she’d rather me just take my infant to the ER than be bothered.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Mar 27, 2021
provider
Pediatrics
This dr knows her stuff. She takes her time with you, and refers at appropriate times. Can always get a sick visit and call back. Staff is sweet with the kids.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 02, 2021
provider
Pediatrics
This physician fails to practice the standard of care for simple conditions like Streptococcal pharyngitis. She prescribed cefdinir to my child, which is generally reserved for children with penicillin allergies. My girl kept fevering on the antibiotic and has been on 2 other courses of antibiotics since then. Now she will be irradiated in the ER to assess for an abscess 1 month after first being diagnosed with strep throat. Please don’t trust this pediatrician with your children if you want them to receive the standard of care.
What went well
  • Appointment scheduling
What could be improved
  • Didn't trust the provider's decisions
Helpful
Nov 15, 2020
provider
Pediatrics
She conducts definitive tests, so each diagnosis can be accurate. Questions of viral, bacterial, or allergic illnesses can be addresses. In addition, she offers advice to help with promoting healthful habits. She is always cheerful and positive.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kay O'Neal – Jan 15, 2020
provider
Pediatrics
I have been taking my daughter to Dr. Oliver since she was 6 months old (she is 8 now). We love her. She is patient, she takes time with you, she listens, she proactively addresses issues, and my daughter loves her. We have used Dr. Gunsberg as a back-up when Dr. Oliver is out and we like her as well. Another great thing about the clinic is they respect the patient's time as well. We have never sat for 45 mins or an hour past our appointment time. They have always been on time, or close to it.
Helpful
Apr 15, 2019
provider
Pediatrics
Dr was lacking bedside manner, and TOO MANY administrative issues due to poor and miscommunication between staff.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Feb 22, 2019
provider
Pediatrics
My children have been with Dr. Gunsberg for over 12 years and through numerous illnesses and two seperate week-long hospitalizations. I have loved how Dr. Gunsberg will be thorough and caring and still matter of fact. When they were babies, her calmness reassured. Now that they are teenagers, she talks directly to them in my presence about things that they do not like to hear from a parent. They love and trust her. She will refer to specialists whenever they are needed.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
San Antonio, TX – Nov 21, 2018
provider
Pediatrics
My daughter has been a patient of dr Oliver for around 10 years. We both adore her. She is very friendly and quite knowledgeable. Scheduling is very accommodating and we have seldom had any wait times at all,often being seen prior to our appt time. I have worked with and around many doctors and medical staff, and personally have waited hours beyond my appt times in other offices. dr Oliver stands out as the best experience we have ever had. We highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
RF in San Antonio, TX – Jul 25, 2018
provider
Pediatrics
Dr Gunsberg has a cold manner and I found her to be condisending.
9 people found this helpful
Helpful
Mar 27, 2018
provider
Pediatrics
Worst service ever .
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Patricia Oliver in San Antonio, TX – Jul 29, 2016

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