Steward Medical Group

Family Medicine, Osteopathic Manipulative Therapy • 3 Providers

102 Palo Alto Rd Ste 300, San Antonio TX, 78211

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Steward Medical Group is a medical group practice located in San Antonio, TX that specializes in Family Medicine and Osteopathic Manipulative Therapy.

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Location

Premium Premiere Health Services

102 Palo Alto Rd Ste 300, San Antonio TX 78211

CallDirections

(210) 924-5097

Reviews

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Steward Medical Group
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Provider Reviews
provider
Neuromusculoskeletal Medicine
Reply
Dr. Benavides is always very attentive, kind, and sincerely cares for the patient.
What went well
  • Listened & answered questions
What could be improved
  • Long wait times
Helpful
Carla Cisneros Rodriguez – Jul 12, 2021
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provider
Neuromusculoskeletal Medicine
Reply
Dr. Benavides is a wonderful doctor, however, his office staff leaves less to be desired. The office manager is rude and condescending to patients. She even told me I needed to find another doctor. She discarded a document I signed without my knowledge or consent, which should be a violation of HIPPA law. I also took in FMLA paperwork to be completed by them, which I was to pay for. I requested it be expedited and was told that by law, they had 15 days to complete it. They called 25 days later, after both their and my HR's deadline to tell me the paperwork was ready to be picked up. Wow, how timely they are! I would recommend Dr. Benavides, but not the office staff. They have proven they don't care about the patients they are supposed to serve.
What went well
  • Listened & answered questions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
3 people found this helpful
Helpful
Jan 21, 2020
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provider
Neuromusculoskeletal Medicine
Reply
He's an awesome Doctor. Listens to you and isn't in a rush like most doctors are. He has helped me maintain my diabetes. Trustworthy. Cares for his patients.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 02, 2019
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provider
Neuromusculoskeletal Medicine
Reply
Dr. Benavides is a good Dr. He does try to let you know what's really going on with you. After many yrs of other Drs not being able to find out what was going on with my body/chronic pain, couldn't sleep several other issue he found it out. Guild me what I really didn't want 2 hear. Help me wrk thru it. But what I Don't LIKE is that front office ppl. Rude, unprofessional, uncaring about the patiences coming in even the elderly. They don't get the paperwork done in timely manner.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 people found this helpful
Helpful
San Antonio, TX – Oct 21, 2017
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provider
Neuromusculoskeletal Medicine
Reply
While Dr. Benavides is an adequate D.O. with an engaging and kindly bedside manner, rather than diagnosing conditions himself he sends patients out to specialists. This is time consuming, costly, and frustrating to a patient. The office is busy enough that this leaves no time for ensuring communication between the specialists and the D.O. Terrible office help. Surly, with appointment times mixed up. This has happened more than one or two times in my personal experience.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
San Antonio, TX – Jun 02, 2017
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provider
Neuromusculoskeletal Medicine
Reply
First, they brought me back to a dirty room. "You can have a seat in there" "Um...after you clean it". Took me to another room ... no crumpled paper, so no immediate tell-tale signs of cleanliness. No one washed there hands. MA tapped my forehead a couple of times with the temporal scanner ... huh, no fever, go figure. Didn't check my BP ... why should they? 55 year old woman with abominal pain. Handed me a cup for a UA ... no wipes. I ask and am told "Yeah ... it's a clean catch."
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Houston, TX – May 12, 2017
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provider
Neuromusculoskeletal Medicine
Reply
Their front office is very disappointing. How can you in today's electronic age not accept electronic faxes? It is was too difficult to get Pharmacies to send a manual fax because they choose to not upgrade their faxing capabilities. It makes it very difficult when trying to continue prescriptions when changing doctors.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
6 people found this helpful
Helpful
San Antonio, TX – Mar 31, 2017
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provider
Pediatrics
Reply
He performed open heart surgery on me to correct the congenital birth defect ALCAPA. I was very comfortable with him from the pre-surgery interview and all post surgery visits. And my mother had Dr. Michael DeBakey in Houston willing to do it (this was in 2002). Top notch surgeon!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Thomas Kamp in San Antonio, TX – May 27, 2016
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