SAPDM-Internal Medicine Physicians

Internal Medicine • 2 Providers

8401 Datapoint Dr Ste 401, San Antonio TX, 78229

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SAPDM-Internal Medicine Physicians is a medical group practice located in San Antonio, TX that specializes in Internal Medicine.

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Location

Reviews

Provider Reviews
provider
Internal Medicine
Reply
Dr. Alves is great. But office staff definitely need more training or more staffing. Rarely get through, usually have to call one of the other Doctors lines. They rarely return phone calls when they say they will call back. It’s getting difficult so have been searching for another doctor. But heard it’s hard to get my medical records released so I guess we will see…
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Long wait times
1 person found this helpful
Helpful
Sep 06, 2022
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provider
Internal Medicine
Reply
She was very detailed, knowledgeable and addressed all of my concerns.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jul 28, 2021
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provider
Internal Medicine
Reply
Dr. Alves listens carefully, explains what is going on and why he is prescribing treatment. He takes time to fully understand any issues you present. I have found his advice to be spot on.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MDS – Apr 02, 2021
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provider
Internal Medicine
Reply
Dr. Alves is an excellent Doctor who was my PCP for nearly 12 years. However, he now has too many patients and too few staff and best of luck to you if you have a problem, need an appointment, need a referral, or anything else requiring attention to detail. I left for a new doctor two months ago and my medical records haven't been transferred despite numerous attempts. If you are completely healthy, love to wait or be ignored, then this is the practice for you!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
7 people found this helpful
Helpful
C. McKenzie – Apr 12, 2020
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provider
Internal Medicine
Reply
I changed insurance plans this year and had to find a new primary care doctor. I had my first visit with Dr. Alves the first of the year and was very pleased. He spent a lot of time with me for the initial visit going over my history. He asked a lot of questions and gave me the opportunity to ask mine. What's most important to me he really listened. He ended the long appointment with making me laugh.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Patty – Jan 20, 2020
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provider
Internal Medicine
Reply
Dr. Alves is the absolute best! I was forced to change doctors due to insurance for 3 years, but as soon as I went on Medicare I came back to him. Now having a heart problem, I am so thankful that he is my doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Twila Coshal in San Antonio – Mar 11, 2018
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provider
Internal Medicine
Reply
I am very happy with the care and attention I receive from Dr. Alves. He has patience and is not rushing. I feel he is young enough to know the most modern meds and modern procedures available.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Irma Dromgoole in San Antonio, TX – Jul 10, 2017
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provider
Internal Medicine
Reply
Dr Alves is by far the best doctor I've been to. He is polite and gets to know you before anything else. If your nervous he sees that and calms you down with a joke and great customer service in the medical field is huge to me. There's no waiting time if you really need to see him. I would recommend him to anyone and everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Sabrina Rodriguez in San Antonio, TX – May 05, 2017
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provider
Internal Medicine
Reply
My 20 yr old saw Dr. Alves for the 1st time today for a reoccurring condition and she loved him. Very friendly easy to talk to, very thorough in his examining her (I was in the room). I'm sure he will become our new family doctor. The wait wasn't bad either.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
C. Hall in San Antonio, TX – Apr 12, 2017
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provider
Internal Medicine
Reply
Best staff ever!!! Dr. ALVES is always so kind and gives good feed back, On any questions you may have about your health he is one of the most understanding, hears you kind of Doctor. He is reliable. The go to Doc!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Brenda in San Antonio – Jan 28, 2017
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provider
Internal Medicine
Reply
Doctor Alves has been been my PCP for about 3-4 years now. Every time I see him, I always feel like I'm in the best hands. He listens, gives thorough examinations and genuinely cares about your well being. I always recommend him to my friends when they're searching for a new doctor and they always come back raving about how awesome he is as I did to them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy C. in San Antonio, TX – Oct 15, 2016
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provider
Internal Medicine
Reply
Dr. Alves was extremely thorough with my diagnosis and treatment. Very personable. I would highly recommend him for anyone looking for a primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Clay C in San Antonio, TX – Sep 29, 2016
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provider
Internal Medicine
Reply
Worst and rude.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
grader in bloomington, il – Apr 22, 2016
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