Lonestar Circle Of Care

Counseling, Nursing (Nurse Practitioner) • 6 Providers

3950 N A W Grimes Blvd Ste N102, Round Rock TX, 78665

Make an Appointment

Telehealth services available


Lonestar Circle Of Care is a medical group practice located in Round Rock, TX that specializes in Counseling and Nursing (Nurse Practitioner).

Providers

Insurance Check

Language services

  • Spanish

Medical Services

Help Improve Healthgrades

Does Lonestar Circle Of Care...

Does Lonestar Circle Of Care offer appointments outside of business hours?

Does Lonestar Circle Of Care have free onsite parking?

Does Lonestar Circle Of Care have an onsite pharmacy?

Does Lonestar Circle Of Care offer weekend appointments?

Does Lonestar Circle Of Care offer virtual visits or other telehealth services?

Common Questions and Answers

  • Have free onsite parking?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Have an onsite pharmacy?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Offer virtual visits or other telehealth services?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Physically located within a hospital?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Offer weekend appointments?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Offer appointments outside of business hours?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)

Location

3950 N A W Grimes Blvd Ste N102, Round Rock TX 78665

CallDirections

(877) 800-5722

Reviews

Provider Reviews
provider
Psychiatry
Reply
I haven't seen her recently but she was always helpful and kind. She's very knowledgeable and I appreciated her through discussions. I will see her again in the very near future. Looking forward to it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 11, 2021
×Post a ResponseAre you this provider?
provider
Psychiatry
Reply
It took several unnecessary appointments to finally be able to see Dr. Valdez, but once I did she was great. I feel comfortable talking with her. She took the time to understand my condition and my history of treatment. She always gives me time to ask questions and she gives thorough answers. She is incredibly busy and there can be a bit of a wait when you show up for your appointment. However, in my opinion, she's worth the wait.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 people found this helpful
Helpful
TLC in Round Rock, TX – Jun 04, 2019
×Post a ResponseAre you this provider?
provider
Psychiatry
Reply
Changes treatment plans with no discussion with patients resulting in uncertainty and panic in patients with extreme anxiety. Does a disservice to all involved. She is stretched way too thin as the director of Lone Star Circle of care. They need to hire an additional psychiatrist to ease the workload. Sadly, low income patients are at the mercy of this system since there aren’t any other similar practices that offer low income psychiatry services. Sub-par car is on the menu here.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Jan 15, 2019
×Post a ResponseAre you this provider?
provider
Psychiatry
Reply
Dr Valdez is the worst Dr i have ever had. She is always late for my appointments. It is custom to show up 15 min early to appointments, but every single time I have to wait any where from and hour to two! Then when she finally calls me in there is no eye contact, she doesn't listen and she practically pushes me out the door. I have never had a session longer than 5 min. She does not care about her patients needs or time. How this woman was able to become a behavioral health Dr is beyond me.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Austin, TX – Jan 15, 2019
×Post a ResponseAre you this provider?
provider
Psychiatry
Reply
Had a scheduled appointment for over month and half. Went to appointment and was 20 minutes early. Waited an hour and 20 minutes. Then was called into her office. Very rude. Told us she didn’t have time to see my daughter yet was willing to see appointments that were scheduled after ours! When I asked why we were being skipped she said that we needed to leave the office or be escorted out by security. In the mean time dr valdez called back patient that had appointment an hour after ours.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Leslie in Georgetown, TX – Aug 01, 2018
×Post a ResponseAre you this provider?
provider
Psychiatry
Reply
I would never recommend Dr Valdez. I have to wait on hold for at least 20-30 minutes to even talk anyone when I call. Every time. Scheduled appointments are often 'lost' and I have to wait over an hour to be seen. Once when I complained that I have been waiting over an hour, Dr Valdez called me into her office and was condescending, unprofessional, rude and was overall a pretty ugly human being to me. And this is after years of being her patient. HORRIBLE doctor. HORRIBLE customer service.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
May 19, 2018
×Post a ResponseAre you this provider?
provider
Psychiatry
Reply
She is not a good listener. Does not take the time to listen.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Round Rock, TX – Jan 02, 2017
×Post a ResponseAre you this provider?

Frequently Asked Questions

Where is Lonestar Circle Of Care located?

What are the top specialties practiced at Lonestar Circle Of Care?

How many providers practice at Lonestar Circle Of Care?