Dermatology & Skin Cancer Surgery Center

Dermatology • 1 Provider

1020 W Ralph Hall Pkwy Ste 102, Rockwall TX, 75032

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Dermatology & Skin Cancer Surgery Center is a medical group practice located in Rockwall, TX that specializes in Dermatology.

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Location

DERMATOLOGY & SKIN CANCER SURGERY CENTER

1020 W Ralph Hall Pkwy Ste 102, Rockwall TX 75032

CallDirections

(972) 390-9002

Reviews

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Dermatology & Skin Cancer Surgery Center
Provider Reviews
provider
Dermatology
Reply
Dr. Barrows performed MOHS surgery on my nose to remove a basal cell carcinoma. The surgery took no more than 10 minutes, max. then he was out the door! He provided me with NO information as to what my options would be to minimize the deep crater scar on the side of my nose where the BCC was removed. Furthermore, the medical assistant who bandaged my nose following the surgery was sniffing and coughing. Within 12 hours I came down with a respiratory infection with a fever of 103 degrees. This was February 2020. I postponed all medical appointments until after I was vaxed and certainly didn't want to return to Dr. Barrows. Last week I saw another dermatologist in Dallas (voted the best for over 10 years in a row) who told me that Dr. Barrows should have closed the wound following the MOHS and although that procedure would have resulted in a long scar, the scar would fade within 3 months and would certainly be much less noticeable than the deep crater that I now have.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Apr 05, 2021
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provider
Dermatology
Reply
Terrible physician with a terrible staff. I made an appt, they didn’t record it and when i showed up, they had no idea who i was even though i gave them all my information over the phone. I was asked to leave. Never again! This place is a joke. What a waste of time in the midst of covid.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 25, 2021
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provider
Dermatology
Reply
They charged my wife $500 for a 10 minute visits. We paid the $500 and then we’re billed again for the same exact visit and service. We tried to inform them of the double billing but were informed that we just need to pay them again. Sad we can’t go back as he was nice before ripping us off
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
May 06, 2019
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provider
Dermatology
Reply
I saw Dr. Barrows in Gainesville office for a Moh's surgery on my nose. He said very little unless I asked him. While injecting lidocaine in nose, it squirted on face. Almost immediately, he took swipe off my nose, nothing measured or careful about it. Waited a long time before going back in to get another swipe off my nose down to cartilage, again nothing careful or exact about it. Then waited for about 2 hours in waiting room. No one told me if I needed more removed until I asked. Awful!
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Valley View – Feb 05, 2019
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provider
Dermatology
Reply
With many dermatologists to choose from, please consider this review and choose someone other than Dr. Barrows (specifically his PA/NP Matt). I am a physician and well versed in the delivery of appropriate, ethical, and safe healthcare. My husband went for a general check of his moles. During the visit he saw Dr. Barrow's PA/NP Matt. Matt found a mole in his armpit area. He asked if it had changed/grown recently and my husband replied not that he knows of. Matt told him the mole looked completel
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jan 11, 2019
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provider
Dermatology
Reply
Dr Barrows needs a personality and bedside manner. He came into the exam room, didn’t explain the procedure he was doing, and left without saying anything. Not do you have any questions or we’ll come back and tell you with the results or goodbye or thanks for coming in. Nothing! Just left and didn’t know he was leaving or if he was coming back. I normally see Dr Bruno, his PA and he is very good and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 people found this helpful
Helpful
Allen, TX – Nov 08, 2017
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provider
Dermatology
Reply
This office worked me over, repeatedly assuring me that the tests they insisted on doing, that I repeatedly questioned, would be 100% covered by my insurance. When I received my $700 bill and contacted the office, they apologized and "felt awful that they gave me the wrong info" but since they did do the unnecessary tests, that I asked them not to do, I am fully responsible for the bill. It is so frustrating that we as citizens, don't have more recourse for this type of behavior.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
13 people found this helpful
Helpful
Jane in Mckinney, TX – Aug 31, 2016
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provider
Dermatology
Reply
Love Dr Barrows and Matt Bruno....im always able as a patient for over 10yrs to get appt in Mckinney or Allen office and recieve caring service ..the office staff and nurses are the best! I highly recommend them for your skincare issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Julie in Allen, TX – May 13, 2016
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