SMART Health & Wellness Centers

Psychiatry, Child & Adolescent Psychiatry • 8 Providers

6839 COMMUNICATIONS PKWY, Plano TX, 75024

Today: Closed

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  • Mon8:00am - 5:00pm
  • Tue8:00am - 5:00pm
  • Wed8:00am - 5:00pm
  • Thu8:00am - 5:00pm
  • Fri8:00am - 5:00pm
  • SatClosed
  • SunClosed

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Telehealth services available


SMART Health & Wellness Centers is a medical group practice located in Plano, TX that specializes in Psychiatry and Child & Adolescent Psychiatry, and is open 5 days per week.

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Language services

  • French
  • Greek
  • Hindi
  • Latin
  • Mandarin
  • Russian
  • Spanish
  • Urdu

Medical Services

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Location

SMART Health & Wellness Centers

6839 COMMUNICATIONS PKWY, Plano, TX 75024

Reviews

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SMART Health & Wellness Centers
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Provider Reviews
provider
Neurology
He is so nice. He is thorough and compassionate with me every time. I highly recommend. I see 3 Drs at Smart Health and Wellness
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janna Powell – Sep 05, 2021
provider
Family Medicine
Dr Conn has been our family physician since 2014. He is friendly, caring, knowledgeable, and listens. He has seen us through some extremely rough times, and has been great support and resource for us. We highly recommend Dr Conn
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
cindy ferguson – Aug 11, 2021
provider
Family Medicine
Great experience for myself and my family. Practical, down to earth, and funny.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
James – Jun 25, 2021
provider
Child & Adolescent Psychiatry
I've seen Dr. Sway for 6 months, and I look forward to our sessions. She spends as much time as needed with me, is upbeat, and a joy to work with. She's been instrumental in holding me accountable and helping me stay on track. I highly recommend her!
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kyle – Mar 12, 2021
provider
Psychiatry
Their office is run so poorly I can't possibly take any more time out of my day trying to fix their errors. Long hold times to speak to anyone, prescriptions getting called to the wrong place and virtual appts taking 1.5 hours when I'm not in therapy with them, only medicine management which is 15 min appts. The real clincher was today, when conveying these issues to Dr. Crumpacker, he couldn't reiterate back to me the issues, which to me said he wasn't listening but made clear I'd be charged for his time. Even though he admitted to taking the person scheduled after me, before me, taking up yet more of my time. If you need the names of some drs offices that run like well oiled machines, msg me. This is not one of them.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Long wait times
  • Didn't listen or answer questions
Helpful
Susan Gephart – Mar 09, 2021
provider
Psychiatry
The back office staff has failed to get prescriptions to Walgreens AND failed for multiple weeks to get information to a kidney transplant hospital. These are life and death issues and staff has proven to be incompetent. Dr. Crumpacker needs to fix these issues - they reflect directly on him.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Richard Smith – Feb 08, 2021
provider
Family Medicine
Visit went well
Helpful
Brad – Jan 12, 2021
Response on behalf of :
Thank you for the good review.
provider
Family Medicine
very good
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R Selby – Aug 23, 2020
provider
Neurology
He was kind, patient, and answered all of my questions.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
What could be improved
No results
Helpful
Aug 12, 2020
provider
Family Medicine
Hate going to the Dr. but Dr. Conn made the visit valuable, meaningful and humorous. Definitely found my PCP
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Adam – Aug 09, 2020
provider
Family Medicine
Dr Jason had been my doctor for last 5 yrs, I followed him to this facility as a patient also,he is a wonderful doctor and person. I have no words to express my gratitude to him for great service and care for his patients, treats like friends and family, as for facility gr8 services and attitude
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Yousaf alvi – May 22, 2020
provider
Family Medicine
Dr Conn took his time with me made sure me and my daughter understand every
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 17, 2020
provider
Family Medicine
Dr. Conn is the best doctor you can find. After going in circles with bad story after the next with my HMO I prayed and PRAYED and the Lord delivered me to this amazing Dr. Conn. He listens to you, he is very thorough, he is kind, he found a specialist for me right away after suffering for 2 years, not getting my specialist appointment with the HMO merry go round. He even called him, himself 2 times for me to set up care and made sure he explained everything I was going through. Then the specialist was so awesome he even tried to get me in same day! -- even they are in contact to set up my care for me, all because of him. He goes above and beyond and is a very fine upstanding man personally in my opinion, even if he were not a doctor. I LOVE THIS DOCTOR AND YOU WILL TOO!!!! THANK YOU DR. CONN YOU ARE THE BEST!!! 5 STARS X 5 THANKS SO MUCH!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rosemarie Tomanovich – Apr 17, 2020
provider
Psychiatry
Dr.Crumpacker connects with his patients well and listens patiently. He is scientific and research oriented.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
2 people found this helpful
Helpful
Mar 14, 2020
provider
Family Medicine
Dr. Conn is wonderful! He actually listens to you and is good at educating you in terms that you can understand.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kim – Feb 04, 2020
provider
Psychiatry
We were very pleased at first with Dr Crumpacker and his staff. After a couple of appointments we realized they do not care about their patients. Multiple cancellations from them when patients cant afford to miss an appointment then unwilling to accommodate patient and work with them to reschedule .His office is not about patient care but it is strictly a business, nothing more and when the office manager finds it humerous that a patient is struggling with their mental health there is a problem. No compassion. I would not recommend. Find a doctor that cares about their patients and does not allow their office to treat patients with such disregard. Patient care should always come first above all else and if that is not their goal than find yourself a provider that does
3 people found this helpful
Helpful
Oct 08, 2019
provider
Psychiatry
Great. Dr. Crumpacker was easy to talk to. He listened to my problems. And he has a good sense of humor and he lifted my spirit. I felt much better after talking to him.
2 people found this helpful
Helpful
Mar 25, 2019
provider
Family Medicine
Dr. Jason Conn is very personable and takes his time answering your questions in detail. I really enjoy my visits now because I know Dr. Conn has my well being at heart and keeps up to date with new medical procedures and requirements. His staff is professional and always greets me with a smile. I highly recommend this practice for your medical needs.
Helpful
Mar 20, 2019
provider
Psychiatry
Extremely pleased with Dr. Crumpacker and his advise.
2 people found this helpful
Helpful
Mar 17, 2019
provider
Psychiatry
The most personal yet professional doctor I have met!
2 people found this helpful
Helpful
Mar 15, 2019

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