NEWMAN & TAUB VISION CENTER, LLP

Ophthalmology • 3 Providers

1708 Coit Rd Ste 240, Plano TX, 75075

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NEWMAN & TAUB VISION CENTER, LLP is a medical group practice located in Plano, TX that specializes in Ophthalmology.

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  • Mandarin
  • Spanish

Medical Services

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Location

NEWMAN & TAUB VISION, LLP

1708 Coit Rd Ste 240, Plano TX 75075

CallDirections

(214) 750-9288

Reviews

Provider Reviews
provider
Ophthalmology
Reply
Dr Chu is an excellent Ophthalmologist and so caring about her patients. She operated on my husband's cataracts and takes care of my eyes as well. Her office in Dallas has wonderful people assisting her. I highly recommend Dr Chu to all of my friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Miriam Satterfield – Aug 03, 2022
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provider
Ophthalmology
Reply
I have never encountered a more impatient and arrogant doctor. He was clearly rushed, and did not have the patience to answer basic questions. He stamped his foot like a child when I asked to him to do a basic service (which I had already confirmed with the nurse and assistant that I needed prior to seeing him). His manner was absurd and irritable, leaving me feeling like he expects patients to just give one word answers and absorb his assumptions without clarification. We are going to ask questions because it is our eye health and we may need to engage with some complexity, shockingly. Temper thy arrogance, you are hardly so rarefied as to be above reproach.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mar 23, 2022
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provider
Ophthalmology
Reply
Dr Chu recently restored my vision to near perfect with her impeccable skills as an eye surgeon. She performed cataract surgery on both my eyes and her ability to advise a course of action pre op and make assessments post op are very valuable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diana G – Jul 04, 2021
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provider
Ophthalmology
Reply
Dr. Newman and his staff were great.From the front desk to the back everyone was very professional. The young man who took my pictures and got me ready for Dr.Newman was so wonderful, Yes I would definitely Dr. Newman and staff to my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oretta Brackens – Apr 10, 2021
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provider
Ophthalmology
Reply
Refused to discuss findings from tests performed during visit. Stated would discuss after a next pre op visit in another office. Then had her office try to schedule surgery prior to my receiving any information about my eyes or lenses. Seemed like a marketing ploy to hook you into committing to surgery. I has to obtain my medical record from her to review findings. She repeatedly documented "we ' discussed and I acknowleged understanding" while there was no discussion of the primary reason for my visit at any time. I am a retired registered nurse and legal nurse consultant and understand how things should be done.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
3 people found this helpful
Helpful
Apr 09, 2021
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provider
Ophthalmology
Reply
Do not recommend Dr. Taub. I was a long time patient and he misdiagnosed by eye issue resulting in emergency surgery for detach retina. On top of that, his office miscoded my file resulting in a delay in finding a surgeon to repair.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mar 27, 2021
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provider
Ophthalmology
Reply
ABSOLUTELY yes. She is friendly, knowledgable and competent.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Burt K – Dec 03, 2020
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provider
Ophthalmology
Reply
Dr Chu was rude, unprofessional and refused to answer questions about an issue related to my visit.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Aug 22, 2020
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provider
Ophthalmology
Reply
Dr. Chu eased my nerves about cataract surgery, explaining it in simple terms so that I knew what to expect. She took special care in evaluating my activities and then customized the treatment accordingly. Her communication proved vital throughout the process. I felt that she genuinely cared about me as a patient. As for her surgical skills, I'll just say the vivid colors and clear sight I now enjoy dramatically exceeded my expectations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill Nichols – Mar 03, 2020
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provider
Ophthalmology
Reply
Dr. Claire Chu is very thorough detail & compassionate and, you never feel rushed, and very respected by her peers, wright after I got home when I took off the patch it was like miracle. Dr. Claire Chu deserve a five rating.
What went well
  • Explained conditions well
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Marvin Adell – Nov 09, 2019
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provider
Ophthalmology
Reply
Extremely intelligent and highly qualified. More importantly, Dr. Chu is a genuinely good person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Gary Youngblood – Jun 27, 2019
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provider
Ophthalmology
Reply
Am extremely satisfied with Dr.Taub as well as his staff Had cataract surgery right next to his office which as very good as well,the whole experience could not have been better
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
May 29, 2019
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provider
Ophthalmology
Reply
Dr Taub did cataract surgery in both eyes and today I see well. He is very professional.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
May 12, 2019
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provider
Ophthalmology
Reply
Not really sure why they call it a vision center. They do not offer glasses or frames, nor do they perform surgery close by.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Ayala in Plano, TX – Oct 11, 2018
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provider
Ophthalmology
Reply
Dr. Taub takes the time to discuss what he discovers, goes over your options with the pros and cons and is available when you need questions answered. Excellent surgeon. Great network of other specialists, if you need them. He may not always tell you what you want to hear, but he will absolutely tell you what you need to hear with an explanation. If you are looking for an ophthalmologist that you can trust, Dr. Taub is who I would go to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Frisco, TX – Sep 26, 2017
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provider
Ophthalmology
Reply
She is absolutely awesome. I have a major issue going on with my eyes and she managed it all very well, ordering blood work, an MRI, and getting in to see a retinal specialist. She wrote a referral to get me in to see a neurologist and all that in 2 weeks! She is very thorough, and tenacious . I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Richardson, TX – Sep 19, 2017
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provider
Ophthalmology
Reply
Dr. Chu has done cataract surgery on both of my eyes over a six year period. I recommend her highly! Her confident and caring manner made me very comfortable. I can't say enough good things about her. And my eyes are great! The staff at Newman Taub were very helpful and I felt that they really care about their patients. Very good experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
John in Garland, TX – Jul 02, 2017
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provider
Ophthalmology
Reply
Condesending bedside manner abrasive
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Dallas, TX – May 04, 2017
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provider
Ophthalmology
Reply
I visited Dr. Chu's office 3 times this year for Irritating eyes. Dr. Chu was soft speaking but could feel her arrogance. Dr. Chu was hardly looking at me in the exam. room. She was talking to her technician. I had different tests each time. when I needed assistance the tech was not in the room. They were not rude but lack of kindness and patience. I told the tech I needed a prescription for a new pair of glasses. I called twice and didn't get it. Today they said they did not charge me.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Alice Chang in Plano, TX – Dec 15, 2016
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provider
Ophthalmology
Reply
I just had surgery on both eyes and I found the experience to be professional, caring and pleasant. I recommend Dr. Taub and the staff. My sight is renewed and I'm happy with the work. The surgery is not cheap, but I really don't want the low bidder poking things into my eyeballs. Just had my follow-up this morning and all is well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
Plano, TX – Dec 14, 2016
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