Planet Smile Dental Center

Dentistry • 1 Provider

15424 FM # 120, Pflugerville TX, 78660

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Planet Smile Dental Center is a medical group practice located in Pflugerville, TX that specializes in Dentistry.

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Location

Planet Smile Dental Center

15424 FM # 120, Pflugerville TX 78660

CallDirections

(512) 989-3300

Reviews

Provider Reviews
provider
Dentistry
Reply
I started seeing Dr. Caldwell about 15 years ago to get a second opinion after first dentist told me I needed 2 teeth extracted then an expensive implant. Dr Caldwell said he thought he could save those teeth. He was right. Fifteen years later I still have those teeth with no problem. Recently, after 4 months of pain and being misdiagnosed by family doctor and two ENT doctors plus X-rays, MRI and lots of medications, the ENT thought my pain was caused by TMJ. Therefore a visit to Dr Caldwell. He listened to me, asked questions, examined my teeth, and sincerely cared about correcting my problem.. without financial benefit to him. He didn’t think it was TMJ and suggested I see a chiropractor. After two visits my pain was almost gone. I highly recommend Dr. Caldwell. He is knowledgeable, honest and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carma Board – Jan 07, 2021
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provider
Dentistry
Reply
Dr. Caldwell is a warm and friendly dentist. Along with his staff, I was provided the best dental experience I have ever had. I had extensive restorative work done after I spent 2 yrs in hospice. While I survived, my teeth didn't. I am very grateful to Dr. Caldwell and his staff for all they did for me. The visits I had with Planet Smile were the best dental experiences I've ever had and will continue to use Dr Caldwell as my dentist. I would highly recommend him to anyone and everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roy Cline in Round Rock, TX – Jan 30, 2017
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provider
Dentistry
Reply
I took both my son's in to see him and even though he didn't specialize in seeing kids, he was great. He was really nice and did what he could to make us comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Krystal in Austin, TX – Jul 19, 2016
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provider
Dentistry
Reply
Condescending to staff and seems irritated when he has to do anything, huffing and puffing through seeing your child. My child is used to the dentist and we thought trying another office m closer to our home would be easy. Don't fool yourself, this office is anything but organized
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Pflugerville Tx – Jun 25, 2016
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