Urgent Care

Family Medicine • 2 Providers

3001 John Ben Shepperd Pkwy, Odessa TX, 79762

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Urgent Care is a medical group practice located in Odessa, TX that specializes in Family Medicine.

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  • Amharic

Medical Services

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  • Does Urgent Care offer appointments outside of business hours?

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Location

Urgent Care

3001 John Ben Shepperd Pkwy, Odessa, TX 79762

Reviews

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Urgent Care
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Provider Reviews
provider
Family Medicine
Me
Helpful
Jan 31, 2021
provider
Family Medicine
I just moved to Odessa, and had a visit with Dr. Aberra regarding persistent back pain, and an annual physical. I found him very interested in me as a person, and willing to discuss overall health issues. He was not in a rush, and requested new back x-rays for his own assessment. Good doctor, friendly bedside manner and thorough.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Alan Hays – Nov 13, 2019
provider
Family Medicine
I saw the Doctor 01/27/2016. The Doctor's accent was so heavy I could not understand half of his questions and noticed he did not understand my answers nor what my problems was . I thought the patient was important ... but found that is not the case. Staff working with the Doctor told me my wanting a Doctor I could understand was a matter of preference nothing to do with treatment .
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
george in Odessa, TX – Jan 30, 2016
provider
Family Medicine
Since moving his office, it takes over a month to get an appointment, the people that answer the phone put you on hold for over 7 minutes, the long time nurse quit, and the one named Jessica is so rude that she actually said how is that my problem? When I was trying and trying to get my medication filled on a Wednesday before New Year's. The people that answer the phone are extremely rude. Dr. Barnard's staff was so helpful in his old office, and no one from there is at MCH Pro Care office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Barbara Patton in Odessa, TX – Jan 13, 2016

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