Texas Bone & Joint - North Hills

Orthopedic Surgery • 1 Provider

Telehealth services available


Texas Bone & Joint - North Hills is a medical group practice located in North Richland Hills, TX that specializes in Orthopedic Surgery.

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Texas Bone & Joint - North Hills
Provider Reviews
provider
Orthopedic Surgery
Reply
Very unprofessional, no consideration of your time, pain management, etc. Staff is subpar. If not for the affiliation with the ER that forced this practice on me, I would suggest going ANYWHERE ELSE!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Long wait times
Helpful
Sep 16, 2021
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provider
Orthopedic Surgery
Reply
I had a good experience with Dr. Muncy except for a long wait time. I am a retired nurse and don't like being rushed which was my previous experience with another ortho. He explained my condition and offers conservative care which is what I wanted. Amelia was very sweet and took my previous x-ray reports so one was not necessary. Imand will order my gel and was efficient. If I have any criticism it would be the check-in wait time. There were 2 ladies working upon my arrival but never got up to help me so I stood and waited for a lady to come. That doesn't make you feel welcome. I will continue to see Dr. Muncy because he listened and spent time with me rather than rushing out the door. I understand Drs. are busy then don't schedule 5 people at the same time.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sonia Richards, retired RN – Jun 18, 2021
Sonia, thank you for your feedback and positive...Read More
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provider
Orthopedic Surgery
Reply
My surgery went perfectly and healed far more quickly [than other hip does by terrible OTHER doctor]. Dr Muncy’s replacement has made hip stay ‘unnoticeable’ (that’s good; means it feels and works as real hip would)!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Little Old Lady Campbell – Nov 04, 2020
Thank you for taking the time to share your...Read More
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provider
Orthopedic Surgery
Reply
I am very happy with Dr. Muncy. He is very caring, knowledgeable, professional, and sweet. I came in with a lot of pain, he gave me an injection, and good bye pain. To date I have been painless thanks to Dr. Muncy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Zoila Luz Woltke – Mar 16, 2020
Thank you for the positive feedback, Zoila! We...Read More
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provider
Orthopedic Surgery
Reply
Very professional. On time. Excellent communications and caring. Amazing skills with Hip surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anne Binns – Mar 13, 2020
Thank you for taking the time to leave your...Read More
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provider
Orthopedic Surgery
Reply
Dr Muncy did a right anterior replacement on me in Dec 2016. My recovery was very quick and uneventfully. From the first visit through my last he and his staff work to make sure everything goes smooth. I have referred several people to him and all of them were very happy as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
scott in Lewisville – Oct 02, 2019
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provider
Orthopedic Surgery
Reply
Dr. Muncy is an excellent surgeon. I could not ask for a better surgery and operating outcome. However, his North Richland Hills staff his flippant and uncooperative when it comes to medication requests. They have adopted a don't call us we'll call you attitude. I have exhausted my pain meds after three days of requests and still waiting for a response. I have even recruited an Encompass Health nurse in an appeal for a response. My only recourse is to enlist my wife to personally pay their office a visit and raise hell today.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Robert Wilson – Jul 03, 2019
Thank you for the honest feedback. We are...Read More
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provider
Orthopedic Surgery
Reply
Dr. Muncy and his team have provided excellent care to me and made extra efforts to make the worker's comp process as seamless as possible. I really appreciate Shiela and Jenny putting in extra care to help get me set up and taken care of. Great staff and office overall!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wendy in Dallas, TX – Jun 18, 2019
Thank you for the positive feedback! We love...Read More
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provider
Orthopedic Surgery
Reply
Dr. Muncy told me hip replacement revisions were hard and to let it fail. That tells me even though his bio says he does revisions, he has little experience in them and doesn't like to do them. Failing is not an option. Failing means emergency surgery. Failing means the bones can break. Failing means you actually do fail and can break other bones in your body. Failing means living with terrible pain until the implant fails. Failing can mean your hip can never be fixed and you will be an cripple in a wheel chair until the day you die. No thank you.
What went well
No results
What could be improved
No results
Helpful
May 10, 2019
Thank you for reaching out and please know we...Read More
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provider
Orthopedic Surgery
Reply
I was referred to Dr Muncy when I asked my primary care physician, Amanda Muir, MD, for an orthopedic surgeon to do my hip joint replacement. I was thoroughly checked by both the PA(I hope I am not offending her by the incorrect title) and Dr Muncy. I was treated intelligently which is not always true with some doctors. I will definitely schedule my surgery with Dr Muncy and am certain I will have the best results possible.
What went well
No results
What could be improved
No results
Helpful
Apr 24, 2019
Thank you for the positive feedback! We love...Read More
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provider
Orthopedic Surgery
Reply
Dr. Muncy verified what i already knew. That i needed a hip replacement(i'd already had the right hip done). I explained that i had a cruise coming up in April and any surgery would have to wait until i returned. He was very understanding and recommended an injection for my hip to get me though until my surgery. Had the injection in his office and never felt a thing. Hip is doing better and i expect a great cruise. Thanks Dr. Muncy and the staff of Elite Orthopedics of North Hills.
What went well
No results
What could be improved
No results
Helpful
Mar 17, 2019
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provider
Orthopedic Surgery
Reply
I have had both hips and right knee replaced by Dr. Muncy. He and his staff have always been professional and courteous to my and my family’s needs. Always listening to questions and concerns, and explaining the procedures. I look forward to get the left knee done in the fall. Jim Arlington, Tx.
What went well
No results
What could be improved
No results
Helpful
Mar 13, 2019
Thank you for taking the time to share your...Read More
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provider
Orthopedic Surgery
Reply
I first met Dr. Muncy a few years ago when he did a hip replacement for a dear friend. She has recovered wonderfully! Sure enough, I began having horrible hip pain about 2 years ago, and once I decided to seek treatment, I immediatetly contacted his office for advice. He has been a gem! The hip is getting better with his help. He is very kind shows genuine interest in well being and treatment of his patients. I will have told everyone I know about his "miracle work"!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
FARMERS BRANCH, TX – Mar 07, 2019
Thank you so much for the positive feedback! We...Read More
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provider
Orthopedic Surgery
Reply
Dr Muncy performed a Core Decompression 4/19/18 on my left hip Dx Avasular Necrosis as of today 2/18/19 I still have hip pain and my Left hip is extremely swollen to the point where I can see a fluid buildup / fluid pocket He totally dismissed my concerns and said it was “my optical illusion” he also said several time he didn’t know what was causing my hip to be swollen and it had nothing to do with my surgery. He offered NO treatment options or a solution to my swollen hip!!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Tina in Irving, TX – Feb 19, 2019
Our practice truly values this feedback, and we...Read More
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provider
Orthopedic Surgery
Reply
Dr. Muncy was straight forward in explaining the surgical procedures that were available. I had done some research on the GPS knee replacement procedure. He took the time to explain the entire procedure, answer any questions and discussed long term results I could expect.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Murray in NRH, TX – Jan 21, 2019
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provider
Orthopedic Surgery
Reply
Doctor Muncy he is a wonderful doctor, He cares, he listens. Myself my son and wife we are very happy with him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
reza hadizad in Irving , TX – Jan 16, 2019
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provider
Orthopedic Surgery
Reply
Best doctor around. He did both of my knees and I couldn't be happier. He takes the time to really listen to your concerns and work with you to get a satisfactory result.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Irvingal in Lewisville, TX – Dec 12, 2018
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provider
Orthopedic Surgery
Reply
Dr. Muncy and his entire team are amazing! They truly care about their patients and make every effort to ensure that your experience is first class! The staff is courteous and professional and Dr. Muncy takes the time to listen and fully explain everything that’s going on.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Royce Labor in Trophy Club, TX – Dec 08, 2018
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provider
Orthopedic Surgery
Reply
When I got to Dr Muncy office for my 1st visit I was treated very well by staff . I did not have a long wait. The nurse was GREAT and very understanding .Dr. Muncy was Awesome he ask " what can I do for you?" which I thought was AWESOME! I would recommend anyone that need an Orthopedic Surgeon to check out Dr. Muncy and his staff. They are GREAT to work with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Ethel in Lewisville, TX – Dec 05, 2018
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provider
Orthopedic Surgery
Reply
After much research for a orthopaedic surgeon, I chose Dr. Muncy and was pleased in my decision for my total knee replacement. The office and Jenny that handles the surgery dates and all testing was great in helping with all information needed. Also very pleased with the health portal online that was available. SHARON.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
SHARON Robeson in Fort Worth, TX – Nov 18, 2018
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Frequently Asked Questions

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4300 City Point Dr Ste 102

North Richland Hills, TX 76180

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