Baylor Family Medicine Stnbrdg

Family Medicine • 1 Provider

6210 Virginia Pkwy, McKinney TX, 75071

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Baylor Family Medicine Stnbrdg is a medical group practice located in McKinney, TX that specializes in Family Medicine.

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Location

Baylor Family Medicine Stnbrdg

6210 Virginia Pkwy, McKinney, TX 75071

Reviews

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Baylor Family Medicine Stnbrdg
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Provider Reviews
provider
Family Medicine
Please stay away. I went for routine preventive care which is supposed to be fully covered by my insurance company, United Health Care. The doctor's office did additional tests because they feel that should be part of routine preventive care, irrespective of whether the insurance company company covers it or not. As a result of those tests, which I did not need at all, I have been billed additional amount that I need to pay from my pocket. Is this fair?
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Promith Sanyal in MCKINNEY, TX – Feb 09, 2017
provider
Family Medicine
Dr. Overn, the nurses, and all the staff have always been very helpful to me. I definitely recommend Overn family medicine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Troy Lindsey in Mckinney Tx – Nov 08, 2016
provider
Family Medicine
He might be a good doctor but his receptionist and nurses are really stupid and careless. They refused to see me because they thought I needed to go to an emergency room even though all I needed was for the doctor to check my upset stomach. Obviously if I'm that sick to the point that I need help right away I would go to the emergency room myself I'm not stupid. They are not the doctor so how should they know what I need? I will never go there and tell everyone not to go there
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Ft Worth, TX – Oct 21, 2016
provider
Family Medicine
Dr Overn placed information in my medical Records that is untrue. He wanted to see me in his office constantly so he could bill my insurance but these visits would consist entirely of dialogue that could have taken place over the phone. He refused to write prescriptions for pain meds when every medical indicator of pain was present. He labeled me a drug seeker and banned me from his practice, accused me of using illegal drugs with no proof. Made several incorrect diagnoses.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Everett in Mckinney, TX – May 27, 2016
provider
Family Medicine
I would recommend Dr. Overn to anyone. He was very patient, kind and a great listener. He heard me and really took the time with me. His Nurse Gina was wonderful too. Everyone made me feel welcomed, even the Office staff upfront and the Office Manager Teresa. If you want a Doctor that will truly listen to you and someone that cares about your wellbeing than Dr. Overn's office is the place to go.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dionna in McKinney, TX – Apr 15, 2016
provider
Family Medicine
I would highly recommend Dr. Overn to all of my family and friends and anyone looking for a caring, conscientious, and highly intelligent doc. He thinks outside the box and explores all aspects of health care... He takes time to talk to you and get to know you and genuinely cares about helping. There's no one else I would trust to take care of me, my husband, or our kids!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 14, 2016
provider
Family Medicine
Always feel my concerns are addressed. If there is ever a problem it is easily remidied and I feel my health is a priority.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Lori in Celina, TX – Feb 12, 2016
provider
Family Medicine
WENT IN FOR BELLS ,HE HANDLED IT EASILY FIXED THE SCRIPTS SO THE WERE EASY TO REMEMBER. PROMTLY GOT IN FOR MY APPOINTMENT
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
GENE in McKinney, TX – Jan 12, 2016
provider
Family Medicine
Dr. Overn is far from professional in his behavior. Dr. Overn lacks patient empathy. Dr. lacks ability to listen to patients concerns and answer questions.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jan 08, 2016

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