Austin Heart

Neurosurgery • 1 Provider

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Austin Heart is a medical group practice located in Marble Falls, TX that specializes in Neurosurgery.

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Location

Austin Heart

102 Max Starcke Dam Rd Ste 100, Marble Falls, TX 78654

Reviews

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Austin Heart
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Provider Reviews
provider
Neurosurgery
Experienced and highly skilled, clear and conscise in communication, realistic, seems to put his all into good outcomes.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David – Aug 19, 2021
provider
Neurosurgery
Dr. Kemper is terrific! I would recommend him to anyone. He explains things thoroughly, calmly, and kindly. He perfomed a back surgery on me and all went exceedingly well.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roger Jefferies – Aug 17, 2020
provider
Neurosurgery
I am a returning patient of Dr. Craig Kemper. He operated on my Lumbar-Sacral spine in 2006 and on my hand in 2011. He operated on my son-in-law and on my husband. All of us were pleased with him and his surgical procedures. I returned to have him consider another problem.
What went well
  • Staff friendliness
  • Listened & answered questions
What could be improved
No results
Helpful
Elizabeth – Jul 29, 2020
provider
Neurosurgery
Dr. Kemper and his staff have all been exceptional to work with as a patient. They have been very professional, kind and understanding. Dr. Kemper has a great personal manner that makes you feel cared about and you feel you are in great hands.
Helpful
Elisabeth Middleton, Ph.D. – Jun 13, 2020
provider
Neurosurgery
I had a great experience with Dr. Kemper and his entire staff. I recently had surgery to remove a meningioma and it was a complete success. Dr. Kemper is extremely competent and he is also very personable and was always helpful in answering my questions and responding to my concerns. I am very happy I chose Dr. Kemper.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Nancy Lester – Apr 15, 2020
provider
Neurosurgery
I was a patient of Dr. Kemper many years ago and would highly recommend him. I recently had an uncle that needed some urgent care and we took him to Dr. Kemper. I knew he would be in great hands and be taken care of very well.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marie Poe – Mar 02, 2020
provider
Neurosurgery
The first time I saw Dr Kemper I was in a lot of pain. He did not suggest surgery right away but recommended alternative treatments. Those did not work. When I called the office I got a very quick response and a new appointment. At this visit surgery was recommended and it took place in an amazingly short period of time. I got instant relief. The office works for the patient and everyone is extremely understanding. I recommend Dr Kemper without reservation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Margaret Wilson – Feb 29, 2020
provider
Neurosurgery
Great doctor! Beyond my expectations ??
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Lidia Tang – Feb 15, 2020
provider
Neurosurgery
Excellent. A man at the top of his game. I highly recommend him if you are in need of a Neurosurgeon. He's straight to the point and highly talented.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim LaFrance – Feb 07, 2020
provider
Neurosurgery
My surgery went very well and I am healing well. No pain during my recovery and i currently in physical therapy and doing well. My office visits went well, they were on time and the staff was very nice. I felt very cared for and safe under Dr. Kemper's care and had no hesitations with him performing my surgery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lorraine Lim – Jan 23, 2020
provider
Neurosurgery
I feel very comfortable with the doctor and have faith that he is helping me with my problem. His staff is efficent and warm towards me, always, at both locations.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maria Roloff in Cedar Park, TX – Jan 14, 2020
provider
Neurosurgery
Great surgeon, his skill shows in the results. He could show little more patience with post op consultations.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 12, 2020
provider
Neurosurgery
Very professional office and staff. All staff were courteous and helpful. Dr. Kemper was very through and answered all questions completely. If I were ever to need a neurosurgeon again I would definitely call Dr. Craig Kemper.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 07, 2020
provider
Neurosurgery
Second surgery by Fr Kemper would not use any one else.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kayla Hudson – Dec 18, 2019
provider
Neurosurgery
Several visits with Dr Kemper both pre and post surgery. Great Doctor, very clear and concise in explaining what is going and what to do to fix it. Though surgery didn't fix all of my issues, as you warned me, it did significantly improve my pain and limitations and I can start doing the things I enjoy again. Highest praise I could give any doctor is that I would take my children to see him if the need ever arose.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Brian Adkins – Nov 23, 2019
provider
Neurosurgery
Dr. Kemper is an extremely knowledgeable, competent & likable professional, & his concerned & calming manner gave me the greatest confidence in a positive outcome of my meningioma surgery! He answered my questions & explained what I needed to know. His office personnel were kind & helpful, as were the personnel at St. David’s Hospital. I never would have thought I would need brain surgery, but my experience was positive beyond all expectations, thanks to Dr. Kemper & the other professionals involved!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mary Delaney – Nov 14, 2019
provider
Neurosurgery
Dr Kemper operated on me around 1.5 yrs ago and the results were great. I now have the same condition as last yr but on the other side of my body. Dr Kemper is always compassionate as he was during my last appt on 10.4.2019. Luckily, no surgery is indicated for me at present. Austin Brain & Spine's staff is top-notch from reception through and including his nursing staff. I trust Dr Kemper & his staff for my medical care. Five (5) Stars for each component inquired about.
Helpful
Oct 10, 2019
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provider
Neurosurgery
I had Dr. Kemper do my surgery. After seeing two other doctors Dr. Kemper was the only doctor that gave me positive feedback on the surgery. That gave me reassurance on the out come my surgery. I was right Dr. Kemper did an outstanding job. I had no pain on the incision and right after the anesthesia wore off I was up and walking around. Dr. Kemper did a great I would highly recommend is services.
1 person found this helpful
Helpful
Lewis Barba – Sep 06, 2019
provider
Neurosurgery
Dr. Kemper was recommended to me by a physical therapist who was working with me to rehab a knee replacement. During the rehab, I developed weakness in both legs and my chronic but manageable low back pain became worse. After seeing an orthopedic back surgeon at BS&W recommenced by my PCP, I chose to get a second opinion on the condition of my spine. Dr. Kemper interviewed me extensively, looked closely at the image of my spine from a myelogram, and disagreed with both the work of a prior surgeon and the BS&W physician. Dr. Kemper has recommended that I see a surgeon who specializes in complex spinal issues such as mine. I very much appreciated his review and recommendations.
Helpful
Wanda – Aug 26, 2019
provider
Neurosurgery
I had a follow-up visit with Dr, Kemper on July 17th ---this was a 1st anniversary appointment having had brain surgery in 2018.. Everything was "fine" on this annual visit.. Dr. Kemper is terrific----prior to the surgery he explained everything that he would have to do and then completed the surgery ...We're glad he's here in Austin !
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom Walsh – Jul 23, 2019

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