Texas Physicians Group
Family Medicine, Physician Assistant (PA) • 3 Providers
10507 Quaker Ave Unit A, Lubbock TX, 79424
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Texas Physicians Group is a medical group practice located in Lubbock, TX that specializes in Family Medicine and Physician Assistant (PA).
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Language services
- Spanish
Medical Services
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Texas Physicians Group
Reviews
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Provider Reviews
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
I am a new patient and am so happy to find an MD and staff that I am totally comfortable with. The whole experience was easy. The staff are professional and so nice and make you feel welcome and appreciated. Thank you Dr. Zumaya for taking time and making me feel cared for. (My husband is also a patient)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Annette Smith – Apr 30, 2021
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Dr. Tran is professional , deeply cares, listens, and follows up to ensure that you're ok. She treats her patients as whole people not a skin bag of symptoms. The entire staff is considerate and attentive. I am grateful that she is in Lubbock.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Alison – Feb 18, 2021
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Either forgetful or Not trustworthy.... rejects older and working class pts.
What went well
No results
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
Nov 12, 2019
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Excellent Doctor. Very nice person.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Presley and Charlene Shofner in Lubbock, TX – Jun 26, 2018
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Dr. Tran and her staff are phenomenal. I and my family found Dr. Tran to be cordial and competent, addressing our medical concerns. She is one who goes the extra mile. She listens and then addresses the medical concerns raised by the patient. She is so smart and caring. I cannot recommend her enough. The BEST primary care physician we have encountered in our lives.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Ron Novak in Lubbock, TX – Jun 26, 2018
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
My wife and I both are patients of Dr. Tran and feel like she is a friend as well as a great physician. Not only is she very competent, but she truly cares about you as a person.
What went well
No results
What could be improved
No results
Dale Paul – Apr 19, 2018
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
I’ve seen Dr. Zumaya for years! Shes a great listener, detail oriented, and compassionate. I take my kids in regularly, and she’s just as good with them. Gloria and Jackie are her nurses, and jayme is the pa. They’re all very strong members of a great team. So grateful for the care my family has received from Dr. Z! (Tran)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Kelsey – Jan 09, 2018
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Be prepared to call in 5 times to find out why your prescriptions haven't been called into the pharmacy and have your medical records combined with someone else's. They kept trying to ask me follow up questions about if some random medical condition was getting better and I was just totally confused. Then I figured out they had me mixed up (by that I mean they merged charts) with someone else and they treated me like I was lying. Just absurd behavior all around. They need to get it together.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Lubbock – Nov 21, 2017
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Dr. Marbella Tran is a very knowledge, helpful, and excellent physician. She is extremely thorough and worked closely with me to help resolve my medical problems. She analyzed my medical concerns and referred me to specialists when required. Additionally, Dr. Tran and her entire staff are friendly and professional. Her office is clean and I was able to locate it easily. Thank you Dr. Tran for all your help.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Melissa Blackwelder-Juarez in Los Angeles, CA – Oct 22, 2017
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
She is the best Doctor, she listens and does the best for you. The office staff is wonderful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Addy Guerrero in Lubbock, TX – Feb 14, 2017
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
She is very caring, compassionate, and a great listener. Her staff is super sweet and always there to help me. Dr. Tran always knows how to take care of me and I never have any problems with getting refills or callbacks. Her and her staff always make me feel at home.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Lubbock, TX – Jan 26, 2017
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Dr Zumaya Tran and her nurses Gloria and Jackie have ALWAYS been the best. I have nothing but praise for Dr Zumaya and her nurses. They go the extra mile.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Lubbock, TX – May 31, 2016
Review for Dr. Marbella Tran, MD
Family Medicine
Reply
Dr. Tran is an amazing doctor, sometimes quick to move on in the visit. There is always a 30 minute way for your appointment. I never got my lab results back the same day. There is always a day wait which is disappointing. I'm not satisfied with Dr. Tran or her nursing staff I always seemed to be pushed away or never given answers in a timely manner.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't explain conditions well
- Appointment was rushed
- Long wait times
Anonymous in Texas – Feb 25, 2016
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