Northeast Endocrinology Associates

Since the practice moved offices, everything has changed. I got moved to another provider, even though I’d been seeing Dr Akright for 10 years. I didn’t recognize anyone in the new office from the staff in Schertz. And they bombard me with emails, texts, and phone calls. If they ever have anything important to convey I’ll probably ignore it due to the number of repetitive correspondence. They send numerous emails and texts to check in; I checked in; then they called to ask me how I checked in.

My father passed and missed my annual appointment by a few months. I had been a patient for 10 years approximately. When I realized I missed, I made an appointment and had to wait 8 months. I found I was switched to a new dr because I was now a new patient per the practice policy on the day of my appointment. Dr Guerrero refused to see me because I do not need a high level of care as I once did when he first joined this practice. I had half my thyroid removed. Continuity of care for a person does not matter to this Dr and practice.