Georgetown Ear, Nose & Throat

Dr. Franklin cared enough to take the time to find out what was causing my sinus issues. I had my sinus surgery in November and have not had ONE sinus infection since the surgery. Dr. Franklin and his staff are very kind and caring. I recommend them to everyone.

I felt like I had an ear infection when I scheduled my appointment with him. He barely glimpse in my ears and had me take a hearing test., Said I needed hearing aids for around $8,000. Said my ears were fine. Now, months later, I have Vertigo and a much more serious ear infection....

Terrible bed side manner. I had to eavesdrop on his conversation with his nurse to find out what was going on and stop him on the way out the door to ask a question. All he was interested in was a hearing test which had nothing to do with why I was there. I had to sign a form that if I was ever more than 15 minutes late they would reschedule me but then kept me waiting 45 minutes. To many ENT's out there to go back here.

I came to see Dr. Franklin seeking relief from intermittent spells of vertigo and a lifetime of coping with seasonal allergies and frequent sinus infections, as well as some ringing in my ears. Every member of his staff has been very professional and polite. They always answer my questions to the best of their ability and promptly return calls. Dr. Franklin corrected my deviated septum three weeks ago. He has been very professional, kind, and considerate. Simply the best.

I had a surgery with Dr. Franklin about a month ago. Before the surgery he was very clear about what he was going to do and why. The surgery went smoothly and the nurses and anesthesiologist at the surgical center were great. The post-op care though is truly amazing, I've never experienced anything like it. The surgical center called me to make sure I was okay. And I had a post-op appointment with Dr. Franklin 2 days after surgery, and every following week for a month.His staff is also so kind!

Dr Franklin was thorough and did not rush. He listened and was personable. The audiologist, Abeda Mueed and the staff were terrific too. Highly recommend this practice.

Ever wanted to fire a doctor? You can! I saw Dr. Franklin in January of 2013 and I must say that I have never been so disrespected by a doctor in my life. I tried to ask intelligent questions about my condition that I had previously researched. I was well prepared to have a valuable discussion. Dr. Franklin responded with disrespectful and unhelpful answers such as "because I said so". I fired him. See a more detailed review on YELP.

I DEFINITELY WOULD NOT RECOMMEND DR. FRANKLIN TO ANYONE! HE IS ONE OF THE WORST DOCTORS I HAVE BEEN TO. I WAS IN HIS OFFICE FOR TWO AND A HALF HOURS AND SAW HIM FOR LESS THAN FIVE MINUTES. HE HAD HIS HAND ON THE DOOR READY TO LEAVE FOR THE LAST COUPLE OF MINUTES. TERRIBLE BEDSIDE MANNER. I AM A MEDICARE PATIENT WITH A SECONDARY INSURANCE AND I COULD TELL HE DID NOT WANT TO WASTE HIS TIME ON ME. I GOT NOTHING OUT OF THE VISIT. I SAW HIM FOR VERTIGO. THIS IS A WARNING TO MEDICARE PATIENTS.

Dr. Franklin is on call for my husband's surgeon. I called for assistance and have never been treated so poorly by a doctor. I decided to check his reviews to see if maybe I was overreacting. I'm not. His poor reviews speak volumes.

Prior, I talked to his office regarding billing & made clear I would pay w/ insurance and deductible provided by employer in advance administered by the insurance co. They made me fill out 13+papers. I signed under duress. 1 asked how I would pay for the claim "today" & I wrote insurance. The paperwork was accepted. After I was seen they harangued me for immediate cash payment in a non private location.Dr. prescribed a sterile +$265 antibiotic drop & and a steriod. Got steriod only, improving.