Southwest Pulmonary Associates

Nursing (Nurse Practitioner), Critical Care Medicine • 11 Providers

8220 Walnut Hill Ln Ste 408, Dallas TX, 75231

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Southwest Pulmonary Associates is a medical group practice located in Dallas, TX that specializes in Nursing (Nurse Practitioner) and Critical Care Medicine.

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  • Spanish

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Location

Southwest Pulmonary Associates

8220 Walnut Hill Ln Ste 408, Dallas TX 75231

CallDirections

(214) 361-9777

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Southwest Pulmonary Associates
Provider Reviews
provider
Critical Care Medicine
Reply
He was arrogant, rude and conceded, but he did give me good advice to improve one aspect of my breathing component, as I do suffer with Asthma. But his food for thought advice will help me improve other aspects of my breathing, So I can appreciate that.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Feb 08, 2022
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provider
Cardiology
Reply
Attempts to communicate with staff or the doctor for appointment times have been met with silence. There is no response to any messages left for over a month now. We can not continue cancer treatments until we get a clear from this doctor for pneumonia related problems. The level of unprofessionalism from this group is something no one who is dealing with cancer should have to deal with. Get it together.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
Helpful
Dec 23, 2021
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provider
Critical Care Medicine
Reply
I was getting recurring pneu-monias over a 10 year period; the most recent last April resulted in sepsis. I had taken several pneu-monia vaccines, flu shots every year but the doctors did not know what was causing it. Finally Dr. Ortegon saw me in ICU and diagnosed me with swallowing disorder. It's a complex problem and I'm still working on it. But I am grateful to Dr. O for finally figuring it out. The admin, however, and other clinics could work on more effective communication and followup.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
3 people found this helpful
Helpful
Dana Hall in Dallaa – Feb 13, 2018
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provider
Critical Care Medicine
Reply
I have been a patient of Dr. Ortegon for near bout 3 yrs. He is a great physician, great listener, diagnostics very good, BUT - the clinker in the whole thing is the office staff. They are non-responsive, make plenty of errors, do not return phone calls, do not answer e-mails. Therefore, I am switching groups and hoping for the better.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
5 people found this helpful
Helpful
Jim Smith in Dallas, Tx. – Jan 12, 2018
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provider
Critical Care Medicine
Reply
We moved to DFW and needed a pulmonary doctor because of my husband's lung issues. DR Hazbun is a very nice man. Saw him 2 x ( last time in Nov). The middle of Dec., my husband got very sick. Being new here, we just went to a Primary Care doctor, who sent us to Presbyterian Hospital and told us to contact our Pulmonary doctor. We told the nurses his name. We also left his office two messages that my husband was admitted. As of today, no call back. Mrs Pack 1/3/18
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 people found this helpful
Helpful
Morris Pack – Jan 03, 2018
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