Capital Enocrine & Diabetes

Dr Segu is calm and professional. His staff? Not so great. The office staff is rude and intentionally unhelpful. "Jackie" is the worst. She has no business being the main point of contact for the office. Today she hung up when I went to ask a question. There used to be one long-time employee, Mrs. Danielle, who was awesome and she is no longer there. After today's rude attitudes and hang-up I am finding a new provider.

The staff communication skills are terrible, I am not sure that Dr. Segu knows what a lousy job his staff does. I received a statement from Dr. Segu’s office for $20, I paid that statement. I received another statement for $40, I called because it looked like I was overbilled. The person in the billing office hung up on me, I think she said her name is Murtintul (she does not speak English and I am not sure what she said even though I asked her several times).

Dr. Segu is a thoughtful doctor and so knowledgeable!

Dr Segu and his staff are always kind, friendly, and they don't keep you waiting. They have always been quick to return my calls and address my concerns. Dr Segu is thorough and patient and I never feel rushed.

Dr. Segu and staff have been extremely helpful in getting my thyroid under control and improving my overall health. I am feeling better than I have in years.

Very caring doctor that listens and takes patient concerns seriously. Highly recommend.

One of the best doctors I have had. Really takes the time to talk and listen. That being said sometimes the wait can be longer than some doctors.

Liked the experience both with the clinic and the doctor

I was happy with my family doctor, so when she referred and asked me to make an appointment with Dr. Sagu I was a little hesitant not thinking it was necessary. Well, I'm so glad that I made and kept that appointment. Dr. Sagu and his staff really care, they always explain my test results and want to know if I have any questions. If I have issues I'm given options with explanations of the treatment. I've always been greeted with smiles and listening ears, never rushed.

After being his patient for several years I find out on my last visit that he will no longer accept Blue Cross Blue Shield Insurance in two weeks. Provided no assistance in finding another diabetes clinic. Sterling Hartman