Baylor Med Ctr Carrollton Emr

Emergency Medicine, Diagnostic Radiology • 21 Providers

4343 N Josey Ln, Carrollton TX, 75010

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Baylor Med Ctr Carrollton Emr is a medical group practice located in Carrollton, TX that specializes in Emergency Medicine and Diagnostic Radiology.

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Location

Baylor Med Ctr Carrollton Emr

4343 N Josey Ln, Carrollton, TX 75010

Reviews

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Provider Reviews
provider
Anesthesiology
I am 67 years old and have been anesthetized many times. I was usually awake within 30 minutes afterwards and always alert within an hour. Kurtz handled my hip surgery and what was to be day surgery turned into an overnight stay. It took hours for me to become semi-lucid and I am still feeling the effects 11 days later. My wife, who is a nurse has noted my slow recovery, telling me I asked the purpose of one of my meds each day for 9 days afterwards. I am off the pain meds now but my short term memory is shot. It seems like they gave me Versed though I pointedly asked them not to and had it listed as an allergen.
What went well
  • Staff friendliness
What could be improved
No results
Helpful
John Hite – Mar 27, 2021
provider
Emergency Medicine
Exceptional bedside manner. Listened to your concerns and truly cared how are you are feeling. Best doctor I have seen in a long time
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amber – Feb 11, 2021
provider
Orthopedic Surgery
When I was told that I would have to have surgery on my hip and be away from my newly married husband I was devastated. I just sat there and cried and cried. Dr Graehl didn’t leave the room and leave my crying-self up to the nurse. He stayed in there and answered all the questions that my mother and I had for him. I have 3 surgeries total with him and and every time I came back from NC to Texas— he was totally worth it.
What went well
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
ACTUCKER – Aug 19, 2020
provider
Orthopedic Surgery
As a working nurse, the ability to have a working, functional hip is essential. Dr. Graehl replaced my right hip and after several months I returned to full duty as an ER nurse. year.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sean – Jan 14, 2020
provider
Emergency Medicine
We had to call 911 for my husband after being home for 3 days after being hospitalized for nearly a month and a half. He could not stand up. He had suffered from, among a myriad of kidney issues and diabetic related issues, rhabdomyolysis. His muscles were deteriorated from this and atrophied from his stay. He also had other painful issues I had tried to help him, but it took 5 EMTs to lift him. Dr. Sartin must have thought he was alone, because my daughter was outside the room when she heard Dr. Sartin raising her voice at my husband because he was asking questions. She immediately backpedaled when we entered the room. She was yelling about how she had 40 other patients and now he wanted to change something. She wanted to send him home. He couldn't walk out of that ER if he had wanted to, and we would have loved to be able to leave. She hid behind the nurses and left. Nobody should ever be spoken to in that manner by a Doctor. Horrible and unprofessional.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
MH – Dec 05, 2019
provider
Orthopedic Surgery
DR. Graehl did a GREAT job on my hip replacement!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Cole – Nov 19, 2019
provider
Emergency Medicine
Rude and arrogant
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jun 22, 2019
provider
Internal Medicine
Apparently Dr. Arise visited me while I was in the Healthsouth Rehabilitation Center in Plano. While all charges for this facility were properly filed with Medicare and my supplemental insurance, Dr. Artist's charges for three visits (October 5, 7, 9, 2015) were not filed and these charges were turned over to a collection agency!! The first I knew of these charges was when I received the notification from Dr. Arise's collection agency. I would have taken care of these charges with Dr. Arise
1 person found this helpful
Helpful
Apr 04, 2019
provider
Orthopedic Surgery
Dr. Graehl I feel saved my life. I was in so much pain it was unbearable. I was limping bad, had limited activities, and was house bound. This surgery changed all of that. He did an excellent job. This surgery was a life changing miracle. I have quality of life back, and this is all due to Dr. Graehl, and his staff. Also, Ann his nurse is excellent. She was a big help telling me what to expect, before and after the surgery. Dr. Graehl has the magic hands. Thank God for that. Thanks
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Scott M. Harris in Austin , TX – Feb 26, 2019
provider
Orthopedic Surgery
Dr. Graehl gave me a total hip replacement the end of November, 2017. I would not hesitate to recommend him and his team. They are all knowledgeable, efficient and prompt to respond to your questions or needs. Dr. Graehl gave me back my mobility.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Apr 24, 2018
provider
Emergency Medicine
I went into Baylor Medical Center in Carrollton, TX on 6/25/17 for food poisoning. I was vomitting among other things and was in a considerable amount of pain. I was given a barf bag once I was assigned to a room and as I was laying on the hospital bed I was trying to make myself vomit because that's the only way I could get relief. He told me what I was doing was stupid if I felt so bad. From there, his treatment only got worse. I felt like a burden to him and almost wanted to cry. He is awful.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Mistreated Patient in Carrollton, TX – Jul 17, 2017
provider
Orthopedic Surgery
Dr Graehl did a total hip replacement on me several years ago. My pain never went away. After a year and several X-rays, Dr Graehl said it was part of the healing process. I went to a second Ortho surgeon. After 5 minutes, the doctor said my hip had been loose for a long time. Dr Graehl never saw this. I had the second doctor do a second hip replacement on Dr Graehl's work. My pain is gone. Dr Graehl is a very nice man and had been my doctor for years. Unfortunately not any more.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Flower Mound, TX – Jul 02, 2017
provider
Orthopedic Surgery
Dr. Graehl was recommended to me for my hip problems, and I'm so glad I chose him. He was very clear throughout the entire process about the recommended treatments, and ultimate replacement surgery. He and his staff are professional and compassionate, and as well they have been eager to share my successful recovery! I would definitely recommend Dr. Graehl to anyone suffering with hip or knee pain! Thank you, Dr. Graehl!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Clare Adams in Coppell, TX – May 26, 2017
provider
Orthopedic Surgery
Had complete hip replacement in 2016 by Dr Graehl He is awesome, surgery was a huge success and recover was smooth he was very approachable and answered all my questions and or concerns so I could understand what to expect. Highly recommend him and his staff. Also the Physical therapy group in the office next to him were wonderful and helped in my complete recovery. I now am better than ever Thanks Dr. Graehl !!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dallas, Tx – Apr 24, 2017
provider
Orthopedic Surgery
Went to Dr Graehl at OrthoTexas about my knees. He thoroughly explained everything and gave several options. Very knowledgeable. He recommended a course of action and it has worked. He made a very bad situation understandable was able to give me relief at this stage of my life. I would highly recommend Dr Gradhl to anyone. My pleasant, takes time and explains everything thoroughly and is very willing to answer questions. I highly recommend! Staff is very friendly and courteous.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David Golden in Carrollton, TX – Apr 20, 2017
provider
Orthopedic Surgery
Dr Graehl happened to be the on call physician when I phoned. He patiently listened to the situation, followed through, and communicated back to me in full detail. He was personable, non-condescending, and he earned my trust. His response was prompt and attentive. He really knows what he is doing, and seems to be a man with superior integrity!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Suzanne Terrio in Flower mound – Feb 21, 2016

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