Cedar Crest Hospital

Psychiatry, Child & Adolescent Psychiatry • 5 Providers

3500 S Interstate 35, Belton TX, 76513

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Cedar Crest Hospital is a medical group practice located in Belton, TX that specializes in Psychiatry and Child & Adolescent Psychiatry.

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Location

Cedar Crest Hospital

3500 S Interstate 35, Belton, TX 76513

Reviews

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Provider Reviews
provider
Psychiatry
Was scheduled for an appointment over the phone. Easy enough right? Okay well I then waited 3 weeks and went to this appointment. I was not on the list it turns out the phone number they have as their official phone through CIGNA was no correct. The number was for the dental office. I was then helped and scheduled an actual appointment for the correct area for a month later. So now the whole month later I show up and same old story. I am not on the schedule. I waited about two months now and I w
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Stephen M. in el paso, TX – Jul 19, 2018
provider
Psychiatry
I felt it was necessary to leave a review of Dr. Vexler after seeing that someone left a negative score for her. I was shocked because she is an amazing doctor and she has been the only psychiatrist and doctor that I confide in 100%. I always look forward to my appointments with her. She is kind, intelligent, and the staff at the clinic are always friendly and respectful. Wait time is always minimal and I have never had any negative issues in all my time with Dr. Vexler. I highly recommend her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Stephanie Martinez in El Paso, TX – Jul 18, 2018
provider
Psychiatry
Taghi spent less than five minutes each time I see him a total lack of interest. I've researched medications online I wanted to try instead he put me on five medication's that don't even work. He often goes out of town without telling people.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Amy in killeen – Dec 18, 2017
provider
Child & Adolescent Psychiatry
Absolutely terrible customer service. Atrociously rude office staff and the providers will not do anything that requires even an modicum of extra work for them.
4 people found this helpful
Helpful
Mckinney, TX – Jul 11, 2017
provider
Psychiatry
Dr. Shafie has outright stated that he does not like to prescribe psychotropic medication to children, which is the what a pediatric psychiatrist does. When he has presented me with reasons why, he verbally cites outdated studies, I know these are outdated because I have had pediatric cardiologists and physicians provide me with actual current information. When I attempt to advocate for my child, Dr. Shafie threatens to discontinue my son's medication. He is wholly unprofessional.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Killeen, TX – May 05, 2017
provider
Child & Adolescent Psychiatry
Dr. Mehta doesn't simply dole out medicine. She spent ample time with me and ensured that my thoughts were heard. She was responsive to my ideas about my treatment and made me feel in control of my own health. However, she always opened my eyes to what was actually best for me in terms of my overall wellbeing without ignoring my mental, social, emotional, and physical needs. I highly recommend Dr. Mehta, and her staff is flexible and prompt to attend to scheduling issues.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Coppell, TX – Nov 30, 2016
provider
Child & Adolescent Psychiatry
Dr. Mehta is very compassionate. She is not driven by money or prestige -- She truly wants to help her patients live healthier happier lives. I would highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
DD in Richardson, TX – Nov 11, 2016
provider
Child & Adolescent Psychiatry
I mean she's smart. I'll give her that but that's about it. Was in the hospital under her care at Carrollton springs. Overall good hospital. However, I reccomend asking for Dr. Naryan. Not saying that dr Mehta is smarter to him, they are both very knowledgable. Ans dr Narayan is more personal and actually seems to truly care about his clients. As a worker in the feild, I know that in these type of settings it is crucial that the patient feel safe and taken care of. Dr Mehta did not meet these
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Mar 20, 2016
provider
Psychiatry
Dr. Shafie has consistently refused to discuss evidence based treatments for complex disorders. Further, fully one third of appointments scheduled with the physician are canceled by staff within one week of that appointment due to the physician being out of the office, with replacement appointments often being scheduled as much as two months away. Medication refills are difficult to obtain, meaning that critical medications are missed without taper more than once. Telephone calls go unanswered.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
GirlOnWire's Husband in Killeen, TX – Jan 23, 2016

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