Metroplex Psychiatric Assocs

Nursing (Nurse Practitioner), Social Work • 7 Providers

16901 Dallas Pkwy Ste 106, Addison TX, 75001

Make an Appointment

Telehealth services availalble


Metroplex Psychiatric Assocs is a medical group practice located in Addison, TX that specializes in Nursing (Nurse Practitioner) and Social Work.

Providers

Insurance Check

Medical Services

Help Improve Healthgrades

Does Metroplex Psychiatric Assocs...

Is this practice physically located within a hospital?

Does this practice offer virtual visits or other telehealth services?

Does this practice offer appointments outside of business hours?

Does this practice offer weekend appointments?

Does this practice have an onsite pharmacy?

Common Questions and Answers

  • Is Metroplex Psychiatric Assocs physically located within a hospital?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Does Metroplex Psychiatric Assocs offer virtual visits or other telehealth services?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Does Metroplex Psychiatric Assocs offer appointments outside of business hours?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Does Metroplex Psychiatric Assocs offer weekend appointments?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Does Metroplex Psychiatric Assocs have an onsite pharmacy?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)
  • Does Metroplex Psychiatric Assocs offer onsite parking?

    No responses yet. What's your ?

    Yes
    (0)
    No
    (0)

Location

Metroplex Psychiatric Assocs

16901 Dallas Pkwy Ste 106, Addison, TX 75001

Reviews

healthgrades logo

Be the first to leave a review

How likely are you to recommend
Metroplex Psychiatric Assocs
(Select your rating)
Provider Reviews
provider
Child & Adolescent Psychiatry
We have seen Dr. Pole for over 15 years. We have had wonderful care all these years and highly recommend her.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jul 30, 2020
provider
Child & Adolescent Psychiatry
Dr. Pole listened intently to my concerns and how I was feeling. She listened in a very compassionate and understanding manner. She asked follow up questions to learn more about me, and also asked me if I had any questions for her. She made me feel as if we jointly diagnosed my condition and figured a treatment plan. I'm lucky to have found her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mar 01, 2020
provider
Child & Adolescent Psychiatry
Dr. Pole is the very best!! She is very caring and personable. Do be careful if you miss an appointment or are late as you will be assessed a charge on both occasions.
2 people found this helpful
Helpful
May 09, 2019
provider
Child & Adolescent Psychiatry
Dr Rekha Pole is a good Doctor but she and her staff has communication problems and they are unprofessional. I needed an appointment for my daughter and she was gone to India so I had to take her to her primary care physician. Then I wanted a refill on my daughter's medicine that Dr Pole prescribed and Dr Pole denied it and I kept calling the office and I was transferred to Linsey her assistant but Linsey never called me back for two days. Please go to a different professional psychiatrist.
2 people found this helpful
Helpful
Mar 26, 2019
provider
Child & Adolescent Psychiatry
Been going to her for years, and she is absolutely amazing!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Southlake, TX – Jan 31, 2019
provider
Child & Adolescent Psychiatry
Wonderful Dr. and person.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeff S. in Sachse – Oct 12, 2018
provider
Child & Adolescent Psychiatry
Dr. Pole has always been good to me. She listens intently to every word and keeps incredible notes. Not a word was lost after I moved out of state for a decade. She will tell you what you need to hear and give the best options and allow you to help her pick them. To date, everything has worked for me. The overall feel of the office staff and facility is exceptionally warm and inviting.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
John H – Feb 10, 2018
provider
Psychiatry
She doesn't listen to what you say too well
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Aug 09, 2017
provider
Social Work
Samantha is phenomenal. She truly is a gem. She's helped me better myself in so many ways, and I am tremendously grateful. She is a wonderful therapist and human being.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dallas, TX – Aug 05, 2017
provider
Nursing (Nurse Practitioner)
Very professional in treating my Generalized Anxiety Disorder (GAD). I am so thankful to have her as a doctor. She's changing my life for the better. Thank you Dr.Sheena.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
William Cox in Mckinney, TX – Jan 04, 2017
provider
Child & Adolescent Psychiatry
I've been battling schizo affective disorder for three years. Pole pretty much told me after a few medications (even though there are TONS of them) that I wasn't doing my part, and that she was going to drop me as a patient. Wanted to put me in a group home. I would have been out of medication... thankful that I have a supportive family who disagreed with her lack of compassion. She does not have a lot of sympathy. I would look elsewhere.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
12 people found this helpful
Helpful
Ashley B in Coppell, TX – Nov 08, 2016
provider
Child & Adolescent Psychiatry
Once doctor Pole decided I was better, her helpfulness stopped. I would bring up concerns and she would swat them away like I was bothering her. Staff made me cry on the phone when I asked questions. Much more helpful doctors in the surrounding area.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
17 people found this helpful
Helpful
Aud S. in Allen, TX – Jun 13, 2016

Frequently Asked Questions

Where is Metroplex Psychiatric Assocs located?

What are the top specialties practiced at Metroplex Psychiatric Assocs?

How many providers practice at Metroplex Psychiatric Assocs?