Family Practice Associates of Southern Hills

Family Medicine · 1 Provider

(80)
Average Rating of all Office Providers

Office Providers


Office Provider Reviews

4.5
(80)

based on the average of 80 provider reviews for Family Practice Associates of Southern Hills

Review of Dr. Holmes

-Nashville, TN |

She's Awesome!!!
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Dr. Holmes:
Thank you for the kind words. We are so lucky to have such committed caretakers and are so thankful for all they do. We will be sure to pass along your comments... more
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Review of Dr. Holmes

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Dr. Holmes is an amazing doctor. She spends time with me when I need it, which I understand that if there is a wait, it is usually someone else who needed extra time. I do my lab work before the office visit, so I can review it with her in person. I understand that only doing labs is not a good practice of medicine, so I would never do that (other complaints I read on health grades). She takes amazing care of me and my family. I am lucky to find such a great PCP. If you want a PCP who thinks outside the box at times when needed, looks at the whole picture, empathetic, listens, and up to date on medical information and tells you what she is thinking...Dr. Keren Holmes is your PCP. If you want to be treated over the phone without seeing the doctor...you may want to find a concierge provider.
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Dr. Holmes:
Our practice aims to deliver the highest quality patient care and it starts with an expert staff. We love to hear about these positive experiences at practice name. Thanks for sharing this feedback wi... more
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Review of Dr. Holmes

- in Nashville , TN |

I’m 64 years old and I’ve had a few doctors in my lifetime. There are good ones and unfortunately there are some who should have chosen another career. Dr Keren Holmes has been my doctor for many years now and I would go to NO ONE ELSE. She is highly skilled, intelligent, communicable but most of all she is kind and very concerned about me. I will never go to anyone else. Do yourself a big favor—choose Dr. Holmes. You will not be sorry.
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Dr. Holmes:
Thank you for the positive feedback! We love seeing great ratings like this.... more
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Review of Dr. Holmes

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We have been seeing her for about 2-3 years now and though we’ve never been over the top pleased with her, we hadn’t been disappointed either. That is up until about a month ago when my husband had an appt he had to cancel due to having to take our daughter to school. He was going in to discuss lab results (when usually he’d just get this information over the phone) and couldn’t make the appt. He rescheduled but asked if he could just know what his A1C was because he was curious. They refused to tell him even though as I said over the years we’d just received this information over the phone. He asked for a call back from Dr Holmes which he never received however we did get a nasty email that evening saying that unlike lawyers she doesn’t get paid for over the phone communication and she wanted an appt to discuss his labs because doctor visits she does get paid for. We were furious and obviously disappointed that we saw her true colors! Requesting our records & contacting insurance!
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Dr. Holmes:
Please accept our apology and know the experience you describe is not acceptable in our eyes. While we are unable to comment on specific patient encounters online due to HIPAA, we would appreciate the... more
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Review of Dr. Holmes

- in Lawrenceburg , TN |

I have been a patient of Dr. Holmes since 2010 and highly recommend her to everyone. She is very compassionate and I always receive highly skilled care. She does not rush through your visits and always listens to your concerns and then formulates a plan of care that we both are comfortable with. I drive 80 miles to keep her as my PCP because I know I am in the very best hands with my healthcare needs! Office staff and her nurses are the bomb!
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Dr. Holmes:
Thank you for taking the time to leave your feedback! We will be sure to pass your comments along to our staff and Dr. Keren Holmes.... more
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Review of Dr. Holmes

- in Hermitage, TN |

Dr Keren Holmes office is not at all conducive towards managing urgent patient requests. They consistently claim they will call you back as soon as possible, but fail to call the patient back for hours or in most cases 'days') later. in fact they call back when everything else is closed (after 5pm if at all) resulting in a wasted day of 'waiting'... This staff has no sense of urgency or responsibility of any patient who calls for requests or follow-ups. on a 1-10 scale I'd rate them barely 1
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Dr. Holmes:
Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate t... more
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Review of Dr. Holmes

- in Nashville, TN |

Dr. Holmes and her nurses are the best! She moved from one HCA location to another a few years ago, and although it wasn't a far distance to travel, I opted to just see a different doctor at the same location. After a couple of visits with this other physician, I realized that not all doctors are the same and that Dr. Holmes was a true gem! I now see her at her current location and, although I hope she never needs to transfer her location, I will travel to the moon to see her!
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Dr. Holmes:
Thank you for your review. We take pride in serving the Nashville community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff.... more
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Review of Dr. Holmes

- in Franklin, TN |

Dr. Holmes is the most caring and compassionate doctor I have ever had. She treats me as a special person, not just as a patient. She takes the time to understand not only my symptoms, but also actively listens to any concerns I may have. She is thoughtful in her treatment regimen. She has a gentle manner about her. Dr. Holmes is skilled and knowledgeable in her profession. I have recommended her to my family. Moreover, her patient care team reflects Dr. Holmes' caring philosophy.
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Dr. Holmes:
Thank you so much for the positive feedback! We take pride in serving the community and appreciate the kind words!... more
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Review of Dr. Holmes

-TN, TN |

I've had many doctors over the years, and Dr. Holmes rates up there as my favorite primary doc. She listens, she explains everything thoroughly and asks the patient if they have any questions, and she is extremely knowledgeable. I have full trust in what she tells me. I would highly recommend Dr. Holmes to anyone looking for a new primary doc.
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Dr. Holmes:
Thank you for your review. We value our outstanding team members and will pass along the compliment to Dr. Keren Holmes.... more
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Review of Dr. Holmes

-Antioch, TN |

Love Dr Holmes! I have been going to her for several years and I have no complaints. She takes the time to listen and help with all of your questions and concerns. She shows she cares and her staff if so nice. Dr Holmes takes the time to explain everything and goes out of her way to make sure you get what you need.
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Dr. Holmes:
Thank you so much for the positive feedback! We take pride in serving the Nashville community and appreciate the kind words!... more
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Learn About Family Practice Associates of Southern Hills

28 Procedures

  • Abscess Or Cyst Drainage Or Aspiration
  • Abscess Or Fluid Incision And Drainage
  • Anemia And Iron Deficiency Screening
  • Cardiovascular Stress Test
  • Cholesterol Screening
  • Diabetes Counseling
  • Diabetes Screening
  • Electrocardiogram (Ekg)
  • Fecal Occult Blood Test For Colorectal Cancer
  • Gonorrhea Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hiv Screening
  • Immunization
  • Incision And Removal Of Foreign Object
  • Liver Function Test
  • Newborn Metabolic Screening
  • Osteoporosis Screening
  • Pap Smear
  • Pregnancy Test
  • Prostate Cancer Screening
  • Rapid Flu Test
  • Sexually Transmitted Infections Screening
  • Smoking Cessation Counseling
  • Syphilis Screening
  • Thyroid Screening
  • Vaginosis Screening
  • Wellness Examination

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Family Practice Associates of Southern Hills accepts 12 insurance carriers

  • Aetna
  • American Republic
  • Amerigroup (Wellpoint)
  • Assurant Health
  • Blue Cross Blue Shield
  • CHAMPVA
  • Cigna
  • Commercial Insurance Company
  • First Health (Coventry Health Care)
  • Humana
  • MultiPlan
  • POMCO Group
*Please verify this information when scheduling an appointment.