My daughter and grandson were visiting from out of town, 6 month grandson with repeated ear infection. Daughter wanted to know if infection from precious week was gone. Were told by phone our only option was to come into office for emergicare. We went in at 3 told Dr Townsend gone for day. We'd have to see nurse practitioner. We did she said there was no redness in ears, no mention of fluid. Daughter too baby into her ENT in Charlotte yesterday. Result he still has ear infection. Incompetent.
"Doctor" Krystal is really great with the kids I bring in for Wellness check-ups and other issues. She's kind and considerate and very gentle with the kids, especially the ones who don't really want to cooperate. She explains everything to them in a way they can understand without talking down to them and she treats me in a very professional way as well. She's very accommodating and understanding. A really wonderful person and professional, is my opinion!
She was kind, and prompt but thorough. I'll use her again.
Angela really takes the time to listen, and explains things in a way that is easy to understand. She's been my go-to primary care professional for 2 years now! She is absolutely wonderful with children!