Cleveland Behavioral Health

Nursing (Nurse Practitioner), Psychiatry · 2 Providers

Average Rating of all Office Providers

Cleveland Behavioral Health

3555 Keith St NW Ste 102
Cleveland, TN 37312
View All Locations(423) 728-2282

Office Providers

Lori Firestone, NP

Lori Firestone, NP

Nursing (Nurse Practitioner)


Office Provider Reviews


based on the average of 15 provider reviews for Cleveland Behavioral Health

Review of Lori Firestone

- in Cleveland, Tennessee |

Her 1st Q. Was NOT, 'How have u been,since I last seen u'- it was Always- Do u want to hurt Yourself or Others,.ie MY 2 daughters... After a year of that, I told her to STOP ASKING THAT RIDICULOUS QUESTION & SHE DROPPED ME AS A CLIENT. She don't care about your mental health. Don't Waste Your time or$$ With her!! & the meds she prescribes are TRASH-she didn't care they didn't help or mostly Made things worse, she told me I wasn't taking them @the correct time of day!! Umm, Ok Thanks Doc.
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Review of Dr. Liu

-Cleveland, TN |

If you are not willing to be treated with medicine for your mental health concerns, then this is not the place for you. He is not a counselor but will politely listen to any concerns in your daily life. It is a quick checkup every time by going through a series of questions about your sleep, appetite, etc. The office communication is the worst part. Every time I need to call about appointments, they never answer; it always goes to an answering service. It has been a frustrating experience.
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Review of Dr. Liu

-Cleveland. Tn |

Great place
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Review of Lori Firestone

-Cleveland, Tn |

She was absolutely the most insensitive nurse practitioner I have ever met in my entire life. She asked numerous questions about my past, family, and health issues which made it seem that she was genuinely concerned and wanting to help me get better. That was not the case at all. She literally said, "I'm just here to prescribe medicine". She insisted on putting me on medicine that hasn't worked in the past and was incredibly judgmental. The office never answers their phone or it's off. Avoid.
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Learn About Cleveland Behavioral Health

3 Procedures

  • Group Psychotherapy
  • Psychiatric Evaluation
  • Psychotherapy And Psychophysiological Therapy (Incl. Biofeedback)

Language Services

  • Chinese

Cleveland Behavioral Health accepts 16 insurance carriers

  • Aetna
  • Amerihealth
  • Blue Cross Blue Shield
  • Cigna
  • Commercial Insurance Company
  • Coventry Health Care
  • First Health (Coventry Health Care)
  • Golden Rule
  • HealthSmart
  • Humana
  • Medical Mutual of Ohio
  • MultiPlan
  • POMCO Group
  • Principal Life
  • UnitedHealthCare
  • Wells Fargo Insurance


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