Chattanooga Heart Institute, Chattanooga, TN

Cardiology • 3 Providers

1949 Gunbarrel Rd Ste 300, Chattanooga TN, 37421

Today: 8:00am - 5:00pm

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  • Mon8:00am - 5:00pm
  • Tue8:00am - 5:00pm
  • Wed8:00am - 5:00pm
  • Thu8:00am - 5:00pm
  • Fri8:00am - 5:00pm
  • Sat8:00am - 5:00pm
  • Sun8:00am - 5:00pm

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Chattanooga Heart Institute, Chattanooga, TN is a medical group practice located in Chattanooga, TN that specializes in Cardiology, and is open 7 days per week.

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Location

Chattanooga Heart Institute, Chattanooga, TN

1949 Gunbarrel Rd Ste 300, Chattanooga, TN 37421

Reviews

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Chattanooga Heart Institute, Chattanooga, TN
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Provider Reviews
provider
Cardiology
This has to do with office practices, not Dr. Lisy. There is a lack of communication. When my husband was about 17 minutes late due to being behind a wreck, I contacted his office three times explaining it was crucial he be seen due to his depression-he would not likely reschedule. I was assured he would be seen, but he was told he would have to reschedule and the office was not notified he would be late. Of course he is refusing to, and the proverbial light at the end of the tunnel is gone again.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Oct 13, 2020
provider
Cardiology
I had to push my 20 yr old in a wheelchair to her office. She recognized that my daughter needed to see an endocrinologist based on her labs. She stated numerous times that she was not one and there was not one in her practice. She saw her labs and we told her that my daughter could not even stand. Yet she ordered tests instead of advising me to take her to the ER. After looking online I realized that my daughter needed help asap. At the ER it was discovered that she had a very rare disease called Addisons. She was in a crisis and near kidney failure. If my daughter had went for the tests that Carkner ordered it most certainly would have harmed her. Carkner should have advised that my daughter be seen asap in the ER. She saw that she could not walk. She did not seem alarmed at all. She was not compassionate either. I should not have had to realize on my own that my daughter needed emergency care asap. Thankful for the info from the internet. It saved my daughter's life.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Aug 26, 2020
provider
Cardiology
I am so grateful for Dr. Carkner! She is compassionate, straight forward, and dedicated to keeping current with the technical, ethical, and procedural changes in her field. Very impressed with her all around, so glad I found her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bev E – Jul 17, 2020
provider
Cardiology
She is great!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Hixson, TN – Dec 10, 2019
provider
Cardiology
Very Professional
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JMP – Sep 18, 2019
provider
Cardiology
excellent
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Joyce Gallagher – Aug 30, 2019
provider
Cardiology
After my trusted Dr retired, I saw Dr. Carkner once on a referral. She blew off everything I told her. I tried to explain to her the 10 year journey I'd had w my previous Dr (who became more of a friend than a Dr). She stopped me, looked squarely at me and said, "Do you know who Mr. Magoo is? (I'm thinking, "What the heck?") People say I'm like Mr. Magoo, I just stay focused on what's straight ahead." I gotta tell ya, that summed it up. She completely blew me off, gave me a lecture (and I'm in pretty good health and just a couple of years younger than she is), and just did whatever she wanted to do regardless. I left her office thinking, "What have I got myself in to?" The next day I called and asked to be transferred to another Dr. I have two other friends who were going to Carkner and both said the same. I want a Dr I can talk to, who'll listen wo judging, speak in understandable terms, and we can determine my treatment together. If you want the same, I advise going elsewhere.
11 people found this helpful
Helpful
May 08, 2019
provider
Cardiology
If you just want a lecture on dangers of vaping/smoking from a doctor who smelled liked a cigarette and a bill for 250 shes the one for you
7 people found this helpful
Helpful
May 01, 2019
provider
Cardiology
After writing the October 12, 2017 review above, my confidence in Dr. Carkner has waned. Like two other reviewers, I have found her performance to be inconsistent. After a number of years, one expects to be on the same page with the doctor. That is not the case here.
8 people found this helpful
Helpful
Apr 20, 2019
provider
Cardiology
She is just not up to par with the other doctors at Memorial. So disappointed after wasting a few years with her.
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Jan 27, 2019
provider
Cardiology
I have been a patient of Dr Lisy's for three years and I feel very confident in his care. He spends the time necessary to answer questions and shows a real concern for his patients.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Ronald N Land in Chattanooga, TN – Jan 12, 2019
provider
Cardiology
My name is Alan D. Massey and I would like to give Dr. Carkner a 10 star rating but 5 is the highest. She is very nice, knowledgeable and understanding as a Dr. she answers all my questions and asks before I leave if I have anymore. I am very lucky to have found her as my Cardiologist. Since I unfortunately need one :( . But she has really helped me and my condition. In short I highly recommend her. Keep up the great work!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Alan D Massey in GA, GA – Jan 10, 2019
provider
Cardiology
Not sure what is going on with Dr. Carkner but she is not consistent with her level of care. There are too many GOOD doctors to waste your time with this one!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Nov 09, 2018
provider
Cardiology
Never, Dr Carkner saw my cousin who has Noonans syndrome. She was very rude. She grabbed her cheeks and said “ these are a reason to stop breathing” ( because she didn’t want to do a sleep study. Then grabbed her abdomen and said this isn’t edema, this is adipose tissue. Essentially saying she is fat, my sweet cousin is heavy but she always has been. She broke her leg two years ago and it didn’t heal. She is now in a wheelchair. We left , she was crying This Doctor was very UNPROFESSIONAL !!
What went well
No results
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Cousin in Chattanooga tn – Oct 22, 2017
provider
Cardiology
Dr. Lisy showed genuine concern. He listened to my issues and researched my previous medical history. I left his office feeling that I was being well taken care of.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Linda Gale Townsend in Ringgold, GA – Sep 14, 2017
provider
Cardiology
Dr. Carkner genuinely cares about her patients. She takes her time to address all of my questions and concerns. She's warm and courteous.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Ooltewah, TN – Jun 20, 2017
provider
Cardiology
Walks on water
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Ken beecher in Chattanooga, TN – Nov 08, 2016
provider
Cardiology
Dr. Lisy is brilliant. I have had 2 open heart surgeries and living in different areas of the country have had several cardiologists. I feel very at ease with him and when I was hospitalized at Memorial he came to see me every day and has always taken excellent care of me. I would highly recommend him to my Friends and Family. To anyone who wants a doctor who is on top of all the latest procedures and is caring.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
Nancy K. in Cleveland, TN – Nov 04, 2016
provider
Cardiology
She is excellent, very good in all areas
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Chattanooga, TN – Jun 30, 2016
provider
Cardiology
Dr Carkner is cold in delivery and communication, doesn't inform the patient effectively, and appears to worry more about her appearance than being a good Dr. I came away from Dr's visit with her with more questions than when I came in to see her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
New York, NY – Dec 16, 2015

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