Orthopedic Institute, Sioux Falls, SD

Orthopedic Hand Surgery, Orthopedic Surgery • 2 Providers

1204 S Burr St, Mitchell SD, 57301

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Orthopedic Institute, Sioux Falls, SD is a medical group practice located in Mitchell, SD that specializes in Orthopedic Hand Surgery and Orthopedic Surgery.

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Orthopedic Institute, Sioux Falls, SD
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Provider Reviews
provider
Orthopedic Surgery
Reply
Dr McKenzie is awesome, he has worked on both of my shoulders and now a total knee replacement and everything has been great. I recommend him any chance I get.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori – Dec 31, 2021
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provider
Hand Surgery
Reply
Very Happy as always! He’s a very great DR!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jodie – Dec 22, 2021
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provider
Hand Surgery
Reply
Carpel Tunnel - very informative and accommodating to timeline for needing procedure completed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 01, 2021
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provider
Hand Surgery
Reply
Dr. Jones is Very Good at what he does. I would recommend him to anyone that is having surgery. He is a Very Good Dr. and Surgeon and Cares about you, as a patient. I wish I would have gone to the Orthopedic Institute when I was having issues with my back. I had 4 surgeries on my back and I’m in more pain now than I was before I had my surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlene Wachter – Nov 19, 2021
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provider
Hand Surgery
Reply
Dr Jones is great. He has a pleasant bedside manner. He gained an understanding of my symptoms through articulate questioning and offered a range of appropriate solutions. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ed G. – Nov 17, 2021
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provider
Hand Surgery
Reply
Super attentive, easy to discuss medical issues with, great bedside manner!
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 27, 2021
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provider
Orthopedic Surgery
Reply
Dr McKenzie actually listens to you and will give you his real honest opinion. I would recommend him if your looking for a good doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tyler Hammell – Oct 20, 2021
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provider
Orthopedic Surgery
Reply
Dr. McKenzie is the best Dr around. He is very kind and caring. He listens to you and gets to the bottom of your problems. He will not rush in to surgery unless you absolutely need it. I have been doctoring with him for a long time and trust him with my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Blocker – Mar 17, 2021
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provider
Hand Surgery
Reply
Professional, knowledgeable, great bedside manner, allows patient to ask questions and make informed decisions
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rita Briscoe – Mar 13, 2021
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provider
Hand Surgery
Reply
I saw Dr Jones about pain in my thumb and wrist, I had exhausted all non invasive options for pain relief and due to my many hobbies involving use of my left hand (I am right hand dominate) I wanted the relief he explained he could give with surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Thumb/wrist relief surgery – Mar 08, 2021
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provider
Orthopedic Surgery
Reply
Dr. McKenzie was Outstanding and explained everything in detail. He is very good and thorough! I definitely would recommend any friends & relatives to Dr. Mc Kenzie anytime. Thanks
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie Ellingson – Mar 05, 2021
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provider
Orthopedic Surgery
Reply
Went for a checkup on a recent back surgery. Very much on time with very little waiting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 28, 2021
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provider
Hand Surgery
Reply
My visits involved very little wait time. Quick and efficient office visits and procedures while answering all my questions and without seeming rushed. I’m very grateful for the successful treatment I received!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Feb 26, 2021
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provider
Orthopedic Surgery
Reply
Dr McKenzie was always very comfortable, caring and confident about his work as a doctor, and with me as a patient. He made me feel at ease as I prepared for surgery....He assured me he was going to take good care of me, and get me through this new experience with flying colors. I came away relieved and very hopeful. Thank you Dr. McKenzie for having such a positive and knowledgeable influence in the field of medicine....and for your uncompromising actions that help to create an atmosphere of trust and confidence with the patients as well as the staff personnel. Every part of our involvement with the hospital, clinic, and staff has been more than remarkable! 10 plus! God bless your mission to the world through medicine that’s mingled with caring and loving hearts!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Saundra Sue Nash – Feb 18, 2021
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provider
Hand Surgery
Reply
Initially, right wrist partial replacement, nine days later for a staff infection.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Earl N. Osterkamp – Feb 05, 2021
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provider
Orthopedic Surgery
Reply
From the first visit with Dr.McKenzie for my knee till the one year checkup, I felt that I could trust his opinion and honesty. He knows what he is doing regarding knee replacements and comes with great recommendations. He and his staff did not let me down.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bonnie R – Jan 24, 2021
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provider
Hand Surgery
Reply
I trust Dr. Jones and his staff completely
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Renee Tracy – Jan 14, 2021
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provider
Orthopedic Surgery
Reply
I recently had a hip replaced - Dr. McKenzie was the doctor and it was done in the specialty hospital in Sioux Fall,SD. I can't say enough about my experience . I was totally happy with my experience. The staff and doctors there could'nt be more helpful and caring and Doctor McKenzie is great.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judith Licht – Dec 25, 2020
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provider
Orthopedic Surgery
Reply
Dr.was so professional and explained everything very well as to what to expect from the knee surgery. I would recommend him to all my friends.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley Wuertzer – Dec 25, 2020
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provider
Hand Surgery
Reply
I went to Dr Jones after seeing other doctor's and not getting any relief for my thumb pain. Dr Jones was willing to do surgery to relieve my pain. I ended up having surgery on both thumbs. I am so grateful to be relieved of the pain thanks to Dr Jones.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie – Dec 23, 2020
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