Tidelands Health ENT Associates

Ear, Nose, and Throat • 1 Provider

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Tidelands Health ENT Associates is a medical group practice located in Georgetown, SC that specializes in Ear, Nose, and Throat.

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Location

Tidelands Health ENT Associates

1014 Huger Dr, Georgetown, SC 29440

Reviews

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Tidelands Health ENT Associates
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Provider Reviews
provider
Ear, Nose, and Throat
Awful, I was there an hour and a half never even saw the doctor. Told the receptionist I wanted another appointment got no apology she could have care less. I would not recommend Dr Reid to anyone.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Didn't listen or answer questions
Helpful
Jan 28, 2021
provider
Ear, Nose, and Throat
Had deviated septum surgery 04/2017 Staff & Dr seemed disorganized and ill prepared. Follow up appts. were disorganized, cut short & she never even showed up for one (no apology). Billing has been an absolute nightmare because in the middle of my care she was dropped from my insurance due to her office's paperwork mistake. Spent months filing disputes on coverage. Do not recommend.
What went well
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
E.K. in Denver, CO – Aug 30, 2017
provider
Ear, Nose, and Throat
The service here was horrible I went in to get treated for complications with my sinus the doctor gave me a prescription for antibiotics, the receptionist tells me that she will call me for my next appointment and I never heard from her so I had to call to set up my 2nd and 3rd appointment! Then a month later after I finish my antibiotics I call back again and for a whole week the doctors office went straigt to voicemail. finally someone answered and tells me she is moving to Memphis.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
marcus creese in Littleton, CO – Apr 27, 2017
provider
Ear, Nose, and Throat
Dr. Reid is extremely thorough in making a diagnosis. She is empathic, easy to talk to, and extremely knowledgable. She made sure to explore all avenues for my situation before settling on surgery, and was also conscientious about ensuring my insurance would cover it. Can't recommend her highly enough. She has exceptional training in her field.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Elizabeth in Denver – Jan 14, 2017
provider
Ear, Nose, and Throat
I had 2 sinus surgeries and one cosmetic with Dr. Reid, years ago. I have had very infrequent sinus infections since then, and the fat tissue she removed from under my eyes have left me looking 50-something at age 68. She's an artist and I say this from years later.
1 person found this helpful
Helpful
susan weckbaugh in Bailey, CO – Nov 05, 2016
provider
Ear, Nose, and Throat
Dr. Reid definitely knows what she's doing. She diagnosed me correctly and helped me out during a hard medical time when I just wanted to feel better. The only problem is she seems way too busy and doesn't remember your case and goes over things you've already told her. The only thing bad is her staff. The receptionists don't know where they're doing and they harass you for payments even though you're current. She needs to hire a whole new set of people because they don't know what they're doing
What went well
  • Appointment scheduling
  • Office environment
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
2 people found this helpful
Helpful
Jane Doe in Denver, CO – Oct 05, 2016
provider
Ear, Nose, and Throat
Staff lied about coverage and scheduling. The surgery was not scheduled as promised. I had to take that in my own hands. I was assured insurance would cover the office visits only to find 9 months later it was not. The communication with me was abysmal. I would never recommend this office
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
New York, NY – Jul 11, 2016
provider
Ear, Nose, and Throat
Dr. Reid performed sinus surgery on me to correct work performed prior. The results have been excellent, it was much less painful and the recovery was so much faster. I have referred my daughter to Dr. Reid.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Calhoun in Denver, CO – Apr 16, 2016
provider
Ear, Nose, and Throat
All I can say, she is very compassionate and thorough in her evaluation. I have a lot of treatment that needs to be done. I will be going back in the near future. I can't thank Dr. Reid enough for allowing me to come in same day.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Amanda Holbrook in Arvada, Colorado – Jan 23, 2016
provider
Ear, Nose, and Throat
Dr. Reid is an excellent doctor. She takes time to listen to her patients and she's very knowledgeable, warm and kind. She treats you like a VIP during each office visit and explains everything precisely. She's the best ENT!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Carmen Criner in Denver, CO – Dec 28, 2015

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