J Mark Lawhon DMD PA
Oral & Maxillofacial Surgery • 1 Provider
611 W PALMETTO ST, Florence SC, 29501
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J Mark Lawhon DMD PA is a medical group practice located in Florence, SC that specializes in Oral & Maxillofacial Surgery.
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GENE'S RESIDENTIAL CARE #4
Reviews
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Provider Reviews
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
Most impressed with everything about this office - the surgeon, the front office and follow up care. I had an issue and this group was remarkably efficient and clearly had expertise in the delivery of service, as well as discharge follow along. Hands down, I recommend them and I look forward to continuing care.
What went well
- Trusted the provider's decisions
What could be improved
No results
Warner T. Rogers – Jul 20, 2019
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
This dr was rude and disrespectful! He gave his personal opinions about how awful my teeth were and refused meds! He could care less about patients and all about $! If you want to leave the dr feeling worse about yourself than you did before than you should by all means go to him! He will leave you with zero pride zero meds and lots of tears! If you complain they will make you feel even worse! I wouldn’t let him work in my pet! He needs a job not working with people!!!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Oct 24, 2018
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
My daughter has panic attacks. She is 17 years old. She went into the room and she was upset because she was scared. As he was pulling her wisdom teeth she was crying and panicked. He yelled at her and was throwing his instruments on the table. She apologized and he told her that sorry wasnt good enough. He yelled at the nurse and told her she needed to get on her A game. He told her since she had a piercing in her lip she should be able to do this. So much more. No way to treat anyone.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Elizabeth S. in Florence, SC – Oct 16, 2018
Eliazbeth S. We have found that young patients...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
Helped me with my insurance when no other oral surgeon would. Thanks so much.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Jenny – Jul 18, 2018
We try to go the extra mile in a very complex...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
If you have insurance be warned. Office staff is useless. Took 3 months to get my refund and had problems the whole time. They lost insurance payments said they never received them when my company said they cashed them. My sister having same problem. I am convinced they are purposely keeping insurance payments. You pay up front and then have to be reimbursed. If I had not stayed on top of the situation I would never have received my money. They also lied to me multiple times.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Lisa in McBee – Jul 12, 2018
Lisa we would like to discuss your entire case on...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
Dr. Lawhon’s office is the rudest office I have ever been to. The office manager should not even be working with the public and to avoid a painful surgery go to ANY other doctor.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
May 16, 2018
Our office is very professional. We give what we...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
Insurance girl is the bomb
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
John Altman – Feb 19, 2018
we try very hard to help. Dr. Lawhon has seen...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
I cannot begin to thank Dr.Lawhon and his staff. I don't have good insurance but the little girl Stephanie fought with my insurance company to help me all she could. Dr. Lawhon was nice and really explained to me what was going on. They also helped me get care credit so I could get my tooth out. I hope I don't need another tooth out but I will be back here if I have to.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Jenny – Feb 12, 2018
We thank you for your honest review. Navigating...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
It's not easy for me to go to the dentist. I am scared to death. Dr. Lawhon calm my nerves almost as soon as he walked into the room. He had me and my husband laughing to where I forgot about being scared. He explained everything and made me feel comfortable with getting my tooth cut out. When I walked into his office I saw all these people there. We'll I found out why all those folks were waiting to see him....it was worth it. Thanks to him for being down to earth and doing a good job.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Jane in Florence, SC – Jun 22, 2016
Dr. Lawhon does this with every single patient....Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
I have blue Cross Blue Shield and after calling every oral surgeon from florence to myrtle beach he is the only one in my network. My daughter was scared to death. Dr. Lawhon explained everything to her and made a few jokes and made her feel so relaxed so she loved the guy. When I spoke with the insurance clerk I had no idea how complicated oral surgery insurance is that's why no one is in network. But stephanie did a great job in telling me what to expect. Surgery went great. Thanks again.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Terry in florence – Jun 16, 2016
Insurance is difficult and that is why a lot of...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
If I could give this office Zero stars I would because they do not deserve one. I went to my dentist with a toothache from a tooth I broke off only to find out it was a wisdom tooth and he could not pull it. My dentist had to refer me to an oral surgeon. They told me to pick between Dr. Lawhon and Palmetto Oral Surgeons (Dr. Oliver) Knowing nothing about either I chose Dr. Lawhon, big mistake. I went in for a consult $114 for xray & visit. Their wasn't much consulting, just xray and told me I ha
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Melanie in Turbeville – Apr 13, 2016
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
The Doctor was great the people doing the insurance claims do not know what they are doing. If you expect to get money back go to a different office.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Feb 18, 2016
You are correct on one thing, Dr. Lawhon is...Read More
Review for Dr. James Lawhon, DMD
Oral & Maxillofacial Surgery
Reply
I did not make it out of the waiting room until more than 90 minutes past my appointment time. They insisted on redoing my x rays even though I had xrays with me that were less than two weeks old. They had me pay more than $200 out of pocket even though my insurance paid them in full. It took more than 6 weeks to obtain a refund and that was only because I disputed it with my bank.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Florence – Jan 06, 2016
The amount of time you spend in our office...Read More
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