Apple Hill Gynecology

Nursing (Nurse Practitioner), Obstetrics & Gynecology • 2 Providers

25 Monument Rd Ste 230, York PA, 17403

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Apple Hill Gynecology is a medical group practice located in York, PA that specializes in Nursing (Nurse Practitioner) and Obstetrics & Gynecology.

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Location

Apple Hill Gynecology

25 Monument Rd Ste 230, York PA 17403

CallDirections

(717) 741-0857

Reviews

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Apple Hill Gynecology
Provider Reviews
provider
Obstetrics & Gynecology
Reply
I was seen for treatment of PCOS, I asked a number of questions about wanting to try and conceive with the nurse that weren't even addressed with the doctor. When I tried asking one of my questions it was dismissed with a throw away answer. Also,I was asked if I have been trying to keep track of my weight when I told her that for the past 3 months I've had a lot going on but that I've been going to the gym with my husband she said, well you gained 2 pounds since your last visit and then sarcastically says maybe it's muscle. I'm not afraid to confront the issues about my weight, I'm acutely aware of that fact. But maybe you should start by trying to put yourself in you patient's position before making ungracious assumptions about your patients, we come to you for compassionate care not to be dismissed.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Oct 27, 2021
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provider
Obstetrics & Gynecology
Reply
Dr. Bornt should not be practicing medicine. She was dismissive of my concerns about changes in my breasts and condescendingly implied that I didn't know what I was talking about or that my concerns were irrelevant because of my weight. She had never met me before, I was a new patient, and she knew nothing about me. I don't even think she looked at my intake information to see my family history of breast cancer. She was also very rough with the pelvic exam and was rude when I said it hurt, and then I was in pain for like two weeks after that. Do not let anyone you care about be seen by Dr. Bornt.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Nola – Oct 23, 2021
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provider
Obstetrics & Gynecology
Reply
There was a comment that says she's very condescending I have to agree. She wasn't that way even six years ago. I think she's exhausted. Tired. Life is happening to her because she's in her seventies. She knows women body but she's less patient now
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
Helpful
Lala – Sep 22, 2021
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provider
Obstetrics & Gynecology
Reply
I went to see Dr. Bornt for a diagnostic laparoscopy for endometriosis. After surgery, she insisted I start Lupron or get pregnant, even after telling her that I did not wish to have children. She even spoke with my significant other after surgery about pregnancy. I tried for several weeks to get her to research other options for treatment with me after I expressed concern about Lupron's side effects, only to receive a phone call from one of the nurses insisting that these were my only 2 options. I started seeing a specialist very shortly after at a university research hospital to begin alternative treatments. I appreciated Dr. Bornt's quick push to get me diagnosed for endometriosis but now very much feel that she was looking to preserve my fertility over decrease my constant pain.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Sep 21, 2021
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provider
Obstetrics & Gynecology
Reply
Overworked. Burned out. Condescending. Not the doctor she once was. Began her lecture on lupron until she was reminded we needed to talk about the possible cancerous mass she saw during surgery.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
PA – Aug 08, 2018
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provider
Obstetrics & Gynecology
Reply
Great experience! Very quick appointment and wonderful professional atmosphere!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
K.L – Jun 06, 2017
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provider
Obstetrics & Gynecology
Reply
Jean Ayers PA was my provider who was very pleasant, thorough and easy to talk to. Waiting time was minimal and the office environment wasrelaxed and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
M.B – May 30, 2017
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provider
Obstetrics & Gynecology
Reply
Practice was very timely. I only waited a couple minutes before they had me back in an exam room. All of the staff I dealt with were very friendly and professional. The provider I saw seemed very knowledgable and took time to listen to my concerns and explained all my options to me. I would highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
C.H – May 25, 2017
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provider
Obstetrics & Gynecology
Reply
I am always glad to meet with Dr. Bornt. She is very pleasant and makes sure she has answered all your questions or concerns. She is very thorough in her approach about your medical history . . .wants only the best for you as her patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
L.K – May 24, 2017
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provider
Obstetrics & Gynecology
Reply
All of my questions were answered & I feel good about the decision I made with the help of Dr. Ayres
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
K.J – May 11, 2017
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provider
Obstetrics & Gynecology
Reply
Great experience. Everyone was very nice. They made me feel comfortable. I would recommend anyone I know to come here. Thank you very much Marsha!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
M.A – May 10, 2017
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provider
Obstetrics & Gynecology
Reply
Always fast and friendly office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
P.B – Apr 21, 2017
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provider
Obstetrics & Gynecology
Reply
Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
L.S – Apr 20, 2017
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provider
Obstetrics & Gynecology
Reply
I love Dr. Ayers! She has a wonderful demeanor and great sense of humor. I feel completely at ease in the office and all the staff has been very comforting and professional. Thank you so much for making a GYN appointment feel less stressful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
C.S – Apr 13, 2017
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provider
Obstetrics & Gynecology
Reply
Excellent care and thoroughness. Very impressive with Jean Ayers. She was very informative and personable. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
L.M – Apr 07, 2017
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provider
Obstetrics & Gynecology
Reply
My overall experience was very pleasant and relaxed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S.M – Apr 03, 2017
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provider
Obstetrics & Gynecology
Reply
Very prompt service from check in to check out. Everyone very polite and considerate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nancy Duncan – Mar 31, 2017
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provider
Obstetrics & Gynecology
Reply
I went for a routine pap test,the receptionist, nurse and doctor were very nice and professional. Had to wait a little bit but did not mind, I would come back again for my routine tests and other procedures if I had to! Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
C.B – Mar 28, 2017
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provider
Obstetrics & Gynecology
Reply
Very impressed with Jen Ayers, first time dealing with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
k.H – Mar 20, 2017
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provider
Obstetrics & Gynecology
Reply
Awsome
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
A.G – Mar 14, 2017
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