Ear Nose Throat & Facial Plastic Surgery Specialists

Ear, Nose, and Throat • 1 Provider

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Ear Nose Throat & Facial Plastic Surgery Specialists is a medical group practice located in Spring House, PA that specializes in Ear, Nose, and Throat.

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Ear Nose Throat & Facial Plastic Surgery Specialists
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Provider Reviews
provider
Ear, Nose, and Throat
Reply
Very responsive care and spent the time to hear my concerns and explain all medical options to help my sudden SSHL.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Oct 15, 2019
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provider
Ear, Nose, and Throat
Reply
Zero likelihood. It doesn’t matter how severe your problem is or how long you have been a patient they will not squeeze you in even if it’s an emergency. Their solution is call family dr. If you have chronic ear problems this is the worst practice to use.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Lower Gwynedd, PA – Nov 20, 2018
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provider
Ear, Nose, and Throat
Reply
Had an appointment at 1:30, was told he had emergencies and to come back at 4:45. At 4:20 I received a call letting me know that he was running behind and I may wait more than an hour and a half. Was told next available appointment was 2 weeks. When asked if he could wait a couple of minutes for me (to take kids to activities) the response I received was "I can't ask him to do that". Interesting how much more valuable his time is than mine. Really annoyed that I wasted my time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 people found this helpful
Helpful
Julie in Ambler – Feb 06, 2018
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provider
Ear, Nose, and Throat
Reply
I had my deviated septum fixed by Dr. Zager and I have nothing but great things to say about him and the surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Gary in Conshohocken PA – May 02, 2017
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provider
Ear, Nose, and Throat
Reply
I had so many problems with my ear and went to many doctors and this guy figured it out in one appointment - awesome
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Carissa C in Plymouth Meeting, PA – Jan 27, 2017
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provider
Ear, Nose, and Throat
Reply
Recovery from my sinuplasty was awful. Recovery to normal took 7-8 weeks, rather than 2-3 I was told. Dr. Had no suggestions on how to make it better, and didn't really seem to care.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Michelle T in New York, NY – May 19, 2016
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provider
Ear, Nose, and Throat
Reply
I do not question his competence, but he strikes me as not really caring personally about his patients, or their comfort.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
  • Long wait times
10 people found this helpful
Helpful
Kaygee in Gwynedd, PA – Mar 31, 2016
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909 Sumneytown Pike Ste 103

Spring House, PA 19477

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