ENT AND ALLERGY SPECIALISTS

Audiology, Physician Assistant (PA) • 16 Providers

826 Main St Ste 201, Phoenixville PA, 19460

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ENT AND ALLERGY SPECIALISTS is a medical group practice located in Phoenixville, PA that specializes in Audiology and Physician Assistant (PA).

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Location

ENT AND ALLERGY SPECIALISTS

826 Main St Ste 201, Phoenixville, PA 19460

Reviews

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ENT AND ALLERGY SPECIALISTS
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Provider Reviews
provider
Allergy & Immunology
Excelent doctorn where she is now?
Helpful
H palacios – Sep 22, 2021
provider
Allergy & Immunology
My visit with Dr Actor was exceptionally helpful. She listened to my concerns and explained everything in detail. I am very impressed and recommend Dr Actor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rosemarie Hoid – Feb 25, 2021
provider
Ear, Nose, and Throat
I have been Dr Broker’s patient for more than a year. He has been extremely knowledgeable, kind and persistent to find the reason for my couch of 35 years! No other doctor could help me but Dr Broker found the reason and cured me
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
Helpful
A. Goodrich – Jan 22, 2021
provider
Ear, Nose, and Throat
The worst front office experience ever. Made an appointment. Got multiple texts/emails of time to arrive Drove from City. Kept me waiting outside for45 minutes. Saw Dr for 10 minutes Said I needed a CT scan And to make another appointment to read it . Had it done at Jeff and I personally overnighted it on a Thursday for a next Wednesday tele meeting. Called at exact time. Was told that they had to run down to check their mail because they could not find it. It was there. It then took ONE AND HALF HOURS on hold and being dropped And having to call back twice to finally speak with Doc for 10 minutes He then said I had to come all the way back to Bryn Mawr Hospital just to sign form for in office procedure which they would then let me know when I could get it done!! Totally felt like I was losing my mind and in the Twilight Zone!!! Their entire attitude was Get in Line and we will get to you. REALLY?? Called my Doc who immediately got me in at Jeff this week. The Worst.
What went well
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
1 person found this helpful
Helpful
Trachtenberg Jim – Sep 14, 2020
provider
Ear, Nose, and Throat
I have been a patient of Dr. Broker's for 6 years. I was treated so poorly by the billing department that I am now looking for a new ENT. To send someone to a billing collector over a $55 bill when I was a paying patient who never missed a bill for 6 years is inexcusable. The rudeness of the billing department when I suggest that perhaps they could update their policy during COVID to call patients prior to submitting them to a bill collector was also unacceptable. They clearly had my cell phone as that is what the collection agency used.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
1 person found this helpful
Helpful
KB – Aug 31, 2020
provider
Allergy & Immunology
I met Dr Bhargave to go over test results from another doctor. She was kind and intelligent, explaining everything to me and answering my questions. Amazing doctor! 5 Stars!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
Feb 01, 2020
provider
Ear, Nose, and Throat
I was a long time patient of Dr Berger and had sinus surgery twice but it never stopped my recurring sinus infections. Dr Broker explained that allergies were the root cause and treated me with allergy drops. I haven’t had a sinus infection since.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Rick J in Phoenixville, PA – Nov 18, 2019
provider
Ear, Nose, and Throat
I appreciate this Dr. There was a time when I didn't know what to do because primary care for my child kept telling me one thing and they were wrong, he was right and prescribed a medicine that eradicated the issue. He cared enough to take it a step further and find out the issue.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Liz in UD, PA – Jun 19, 2019
provider
Allergy & Immunology
I came to Dr. Bhargave after a friend recommended her, and I am so glad that I did. She is excellent, I highly recommend her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SB – Jan 25, 2019
provider
Allergy & Immunology
My son has been seeing Dr. Actor for asthma for 5 years. We have no trouble schedule appointments and she is always attentive to our needs. She has a warm, friendly personality and is extremely knowledgeable. She is cautious, but I never feel like she is overmedicating. I highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
PA – Nov 14, 2018
provider
Allergy & Immunology
The only doc that was able to fix my cough!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sep 26, 2018
provider
Allergy & Immunology
Dr. Bhargave is caring and took the time to address all my needs. The office staff is kind and courteous. I’m so glad I found her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sarah in Bryn Mawr, PA – Sep 23, 2018
provider
Allergy & Immunology
Great bed side manner, compassionate, and a pleasure to be around. Very thorough and detailed and great at what she does. Always listens and does not rush me, talks me through my problems and helps me understand what is going on with my heath. I highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Amelia in Philadelphia – Sep 13, 2018
provider
Ear, Nose, and Throat
I feel strongly that this office performs unnecessary testing. I have had this confirmed by my Insurance Company, more than once. The Billing Department is just awful. I was given all kinds of incorrect information, which led to several questionable bills. I would not recommend this office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Aug 15, 2018
provider
Allergy & Immunology
I am writing this to acknowledge Dr. Bhargave. She has always been very friendly, compassionate, with excellent bedside manner. During all of my visits with her I have never felt rushed. She allows me the time to share all of my issues and ask as many questions as I need. She listens well and addresses all of my questions and concerns. In addition, she thinks outside of the box, very refreshing.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Christy S – Aug 04, 2018
provider
Allergy & Immunology
She is a lovely and compassionate physician with great bedside manner.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jul 27, 2018
provider
Ear, Nose, and Throat
I WAS GOING ON A TRIP AND NEEDED TO GET MY INHALER REFILLED. THEY TOLD ME I HAD TO COME INTO THE OFFICE. I SAW DR. BROKER AND HE INSISTED I NEED A NASAL ENDOSCOPY. I HAD NO SYMPTOMS. I WAS FEELING HEALTHY. AFTER HE PERFORMED THE NASAL ENDOSCOPY HE SAID I NEEDED A BREATING TEST. I DIDNT NEED ANY OF THESE TEST. GOT A BIG BILL IN THE MAIL. I MAILED A PAYMENT IN ON MY CREDIT CARD AND THEY AUTHORIZED THEMSELVES TO CHARGE THE WHOLE AMOUNT.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
LANSDALE, PA – Apr 17, 2018
provider
Allergy & Immunology
Me and my son made appointments the day of the appointment found out they only put my son in for an appointment he had a bad reaction to the scratch test they needed to call an ambulance they never followed up asking how he was
Helpful
Joseph Stromberg in Broomall pa – Feb 07, 2018
provider
Ear, Nose, and Throat
This is the first time ever that I felt the need to complete a survey for a physician! I was suffering with some hearing loss due to ear wax and decided to seek help from an ENT doctor. My appointment with Dr. Broker was amazing. He is a professional, respected, and skilled physician. He not only cleaned out my ears, but also explained to me that I am prone to producing ear wax and what the best prevention would be. He listened patiently to my questions and answered them thoroughly. Loved it!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Philadelphia, PA – Feb 10, 2017
provider
Ear, Nose, and Throat
After meeting with Dr. Broker, I am confident through his 'plan' for my chronic sinusitis, that I will finally have relief, after years of suffering! He laid out several action steps for me, including CT scan and allergy testing, to see what the root cause can be.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 people found this helpful
Helpful
Bobbie M in Villanova, PA – Jan 28, 2016

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