Al-Assist Behavioral Health Car

Counseling, Psychiatry • 16 Providers

1401 S 4th St, Philadelphia PA, 19147

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Al-Assist Behavioral Health Car is a medical group practice located in Philadelphia, PA that specializes in Counseling and Psychiatry.

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Location

Al-Assist Behavioral Health Car

1401 S 4th St, Philadelphia PA 19147

CallDirections

(215) 339-1070

Reviews

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Al-Assist Behavioral Health Car
Provider Reviews
provider
Psychiatry
Reply
Dr. Thua L Tran MD may be the worst "physician" in history. He has poor medical judgement and does not know much about his medical specialty. He misdiagnosed me with blank and said I have the condition because of genetics. Misdiagnosing patients is a bad thing because he is prescribing medication that the patient does not need!!! He was late 20-40 minutes to all of my monthly telehealth appts! I don't recommend Dr. Tran!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Patient – Nov 18, 2021
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provider
Psychiatry
Reply
Dr. Thua L Tran MD may be the worst "physician" in history. He has poor medical judgement and does not know much about his medical specialty. He misdiagnosed me with blank and said I have the condition because of genetics. Misdiagnosing patients is a bad thing because he is prescribing medication that the patient does not need!!! He was late 20-40 minutes to all of my monthly telehealth appts! I don't recommend Dr. Tran!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Patient – Nov 18, 2021
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provider
Psychiatry
Reply
It took me months to get an appointment with Dr. Mahlab. Then on the day of my appointment, he never called. My appointment was at 830 am and I called the office multiple times at 9 am, 930 am, etc. and they kept telling me he would call me. So I took off the morning from work waiting for a call and it never came. I never received a courtesy call or a voicemail or any kind of apology. When I tried to reschedule the earliest available appointment was almost 2 months from now. I feel disrespected and really disappointed by this whole process.
What went well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Jul 07, 2021
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provider
Psychiatry
Reply
Awesome
What went well
No results
What could be improved
No results
Helpful
Akiva Mahlab – Jul 04, 2021
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provider
Review for Jeannine Hinnant
Counseling
Reply
She wasn’t very understanding about my ocd. It seemed she would not listen to me about what would work or not work.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Fruitloops – Jan 28, 2021
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provider
Psychiatry
Reply
He should lose his medical license, he’s that bad. Don’t go to this psychiatrist.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Dec 29, 2020
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provider
Psychiatry
Reply
You can tell he is very caring about his job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sep 08, 2019
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provider
Psychiatry
Reply
Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Sep 08, 2019
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provider
Psychiatry
Reply
I would certainly recommend the Dr. and i have...He shows concern for you and family and im glad to have hum as my Doctor..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Frank in Philadelphia, PA – Jun 26, 2019
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provider
Psychiatry
Reply
He’s always good to me, answer all my questions.. he knows about a situation that I’ll be going threw with my stomach and ask me about to see how is going, never have any bad actitud with me. I can talk and he listen and ask me questions he gives me good advice is was nice talking to him and having him like my Psychiatry.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
May 21, 2019
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provider
Psychiatry
Reply
Rude, intimidating and uncaring. Rushed me through, kept interrupting me and not letting me finish my sentence. I asked him for a diagnosis to know what’s wrong with me and he said it did not matter? Sorry but it DOES matter to me especially if you are going to prescribe me medication to treat me. Would never see him again and many people have complained about him. I hope something gets done about this.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 03, 2019
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provider
Psychiatry
Reply
This guy flew through overall health questions and spent less than 15 minutes talking to me in a supposed hour-long appointment. He initially dismissed my depression symptoms, noting my amount of energy (My intake process started 6 months ago, my "energy" was because I finally got to see someone who could help me). I feel like he didn't care about actually understanding me or my issues. Later, someone else at the same facility confirmed that other patients of his have made similar complaints.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
bwidab in Philadelphia, PA – Jun 26, 2018
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