Philhaven Behavioral Healthcare

Social Work, Counseling • 66 Providers

283 Butler Rd, Mount Gretna PA, 17064

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Philhaven Behavioral Healthcare is a medical group practice located in Mount Gretna, PA that specializes in Social Work and Counseling.

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Language services

  • Spanish

Medical Services

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Location

Philhaven Behavioral Healthcare

283 Butler Rd, Mount Gretna, PA 17064

Reviews

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Philhaven Behavioral Healthcare
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Provider Reviews
provider
Psychiatry
The best around. Has helped keep me on track for many years. If I have any set back, he is quick to act. Goes above and beyond which is what a great psychiatrist should do. Many thanks to him
What went well
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Darin MAYNE – Sep 04, 2021
provider
Psychiatry
Whenever Dr. Cooper is asked to clarify medical information (and I am a medical professional myself) he has always become defensive and aggressively challenges his clients. This immature behavior of a doctor who specializes in the mind shows a lack of good communication and good partnership with a client who is well educated in medical expertise! He clearly does a disservice to educated clients, and I can only imagine in horror how he treats more vulnerable, less educated clients. His employer needs to know his narcissistic tendencies, as he refuses to answer any and all questions posed by a well educated, medically literate professional. He is a detriment to the field of psychiatry and should be avoided.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Feb 16, 2021
provider
Child & Adolescent Psychiatry
We've been seeing him for about two years now and honestly, no one has helped my child and I don't know if anyone can. I'm just concerned that the mental health industry has given up all hope in children under 18. Constantly changing meds every few months is not the answer. Psychiatrist are just med prescribers for children and psychologist are not able to do justice to a child once a month for 45mins. Parents must burden this task without any support. Dr. O is no different than the numerous others we have seen. A child with RAD is deemed hopeless in the eyes of medical professionals.
Helpful
Exhausted parent – Jan 08, 2021
provider
Psychiatry
I have had several experiences with Dr. Fenstermacher over the years, and my impression is that he is cold, easily agitated, and treats patients like numbers rather than people. He shows little concern for his patients' well-being, preferring to shirk his responsibilities instead of helping those in need, even when he could do so easily. I believe that WellSpan Philhaven is overall a good organization staffed by many good people, so it's a shame that Dr. Fenstermacher's entrenchment there damages their reputation in the community.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
James – May 16, 2020
provider
Psychiatry
Horrible
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mar 01, 2020
provider
Review for Sarah Limberger
Psychology
Sarah has always been attentive and helpful. She offers the best advice and always does everything in her power to improve your day. I have never met a psychologist like Sarah, and can bet that there isn’t one as caring as her out there. 11/10
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Noah – Aug 14, 2019
provider
Psychiatry
Dr Cooper is a caring, compassionate doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Lancaster, PA – May 19, 2017

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