Thomas Jefferson University Hospitals

Neurosurgery, Neurology • 8 Providers

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Thomas Jefferson University Hospitals is a medical group practice located in King of Prussia, PA that specializes in Neurosurgery and Neurology.

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Location

Jefferson Neurosurgery at King of Prussia

950 Pulaski Dr, King of Prussia PA 19406

CallDirections

(215) 955-7000

Reviews

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Thomas Jefferson University Hospitals
Provider Reviews
provider
Neurosurgery
Reply
On 6/13/21 I had a rather serious biking accident and was taken to a local ER in Lancaster, PA. The accident broke apart my previous fusion at T7/T8; I also had two broken ribs and a partially collapsed lung. When the extent of my injuries became apparent I asked to be transferred to Jefferson where I had had two previous spine surgeries. Dr. Heller performed a lengthy surgery on me on June 15th where he inserted many rods and screws to hold my back together. I cannot praise Dr. Heller enough. He is an excellent surgeon but even more than that he cares so much about each of his patients. He treats each patient with dignity, takes the time to explain, he listens and answers questions. Tomorrow it will be three months since I had the accident. I am getting used to my "new" back. I am making steady progress and am nearly back to my pre-accident self. With the seriousness of my injuries I never thought I would recover this well. Thank you, Dr. Heller for giving me my life back!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Martha Matt – Sep 12, 2021
Hi, we are very happy we could provide you with a...Read More
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provider
Neurosurgery
Reply
I have Parkinson’s disease and was having serious issues with dyskinesia and tremors. I was given Dr. Wu’s name to see if I qualified for a DBS (deep brain stimulator) I did and the surgery was May 7th at Jefferson Neuroscience Hospital. I have had 3 in person visits with Dr Wu and his Surgical nurse, Casey Rosenthal and they both were amazing. Having the DBS implanted is just the beginning - the settings have to be tweaked and this takes time. Dr. Wu gave me his email and told me to contact him if I ever had a problem or questions. I did contact him numerous times and he got back to me the same day!! Casey Rosenthal RN also gave me her contact info and I did have to contact her and she also got back to me the same day. Casey made me feel at ease when the procedure was explained to me. Dr. Wu and Casey make a great team and I would highly recommend Dr. Wu for any Neurosurgery he is very knowledgeable and talks to you not down to you and either does Casey made me so comfortable.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Jayne Wicklund – Jul 27, 2021
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provider
Neurosurgery
Reply
I went to Dr. Heller with numbness in my legs and feet, I could not walk without assistance. He has been very honest about what to expect from surgery and recovery. I am several months out and can walk after physical therapy. Dr Heller is a very patient, caring and knowledgeable surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jun 16, 2021
Hi, thank you for sharing your experience! We...Read More
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provider
Neurosurgery
Reply
Dr Wu is a kind compassionate doctor. He takes the time to not just talk to you but also to listen. He explains in terms that are understandable and helped me to make an informed decision. I highly recommend Dr Wu and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Kathy Pawlenko – Mar 13, 2021
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provider
Neurosurgery
Reply
Had spine surgery for problems with my legs now I’ve lost full mobility use of my hands and my back has become much more stiffer than before im afraid to see him again he doesn’t give me any reasonable explanation of why my body is having these complications
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Feb 26, 2021
Hi thank you for taking the time to leave us your...Read More
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provider
Neurosurgery
Reply
My experience with Dr. Wu and his staff has been nothing but positive. I had a DBS operation to control an essential tremor. From the first appointment to my last telemed, Dr. Wu has been enthusiastic, more than competent, and always positive. His passion for what he does is palpable and manifests itself in everything he does. His staff, especially Casey and Julie, have been extremely helpful, and have always kept me up-to-date and on track for what I needed to do. The Jefferson internet portal has also been a boon, allowing contact at any time. If someone had told me that brain surgery would have been this positive, I may have done it sooner. I would recommend Dr. Wu and his staff to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jay Mahanna – Jan 27, 2021
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provider
Neurosurgery
Reply
She saved my life. Made my family feel so much better. Extremely thorough.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Veronica Mackin – Jan 03, 2021
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provider
Neurology
Reply
I was referred to this doctor by my PCP after suffering from headaches and eye pain. I also received an MRI and MRA which revealed moderate narrowing in an artery in my brain. Since I have high cholesterol ,my PCP thought I should have my scans looked at by a neurologist just to be safe. Dr Herial was very nice during our video appointment but followed up with nothing. As a matter of fact, I'm still waiting for my follow up call. He was supposed to contact my eye specialist about a recent procedure and never did. I went to my eye specialist for a follow up appt. and he himself forwarded everything to Dr Hertial and he never even called me back. He also read my MRI results and had his receptionist call me and tell me I had no aneurisms, which I already knew. He completely missed reading the MRA showing the narrowing in my middle cerebral artery. I gave up contacting him and have switched to a different neurologist. The whole experience with this doctor has been quite frustrating.
What went well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Dec 15, 2020
Hi, thank you for taking the time to leave us...Read More
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provider
Neurosurgery
Reply
I had a brain biopsy performed by Dr. Kevin Judy on February 16, 2009. It was to determine what a large amount of cysts and lesions were comprised of. Ver fortunately, the cysts and lesions were determined to be neurosarcoidosis. Even while I was in the hospital recovering from the damage that had been done, Dr. Judy had already handed me off to another doctor. He never called or checked in on me to see how I was recovering. My last day of work was February 15, 2009 as I was incapable of performing any duties at any job. It is now October 5, 2020 and I haven’t been able to drive or work. I live off of disability and am paid once a month. I tried numerous times to sue, but no one will help me. I’m only 44 years old and am forced to live with my parents. I do not recommend Dr. Kevin Judy for any type of surgery. Awful.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Oct 06, 2020
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provider
Neurosurgery
Reply
Dr. Wu is an excellent surgeon and diagnostician. He was able to identify the source of my pain and recommend appropriate treatment. For me, the remedy was a spinal cord stimulator. The implant requires two surgeries and he performed both meticulously. Today, I am pain free 95% of the time. Dr. Wu and his staff were awesome and in the midst of a pandemic the surgery was done safely. Words cannot express how grateful I am for his skill and compassion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Brenda Saharic – Aug 22, 2020
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provider
Neurosurgery
Reply
Everything happened just as Dr Wu and Casey explained it. They made my decision to have the surgery must easier. I'm so glad I took a leap of faith and had the surgery done. I have no regrets
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jon Owens – Aug 07, 2020
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provider
Neurosurgery
Reply
Excellent, full spinal fusion. Felt very confident under his care. Very successful surgery, my quality of life is so much better even at age 75 having MS for 40 year also.??
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
MHChubb – Jul 14, 2020
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provider
Neurosurgery
Reply
Dr Farrell is such an amazing caring doctor. He listens and takes his time to explain everything to u in full detail. He recently removed a 2.3cm acoustic neuroma from my brain and did a fantastic job!! No facial weakness whatsoever which was my worst fear and he checked on me every chance he could. If anyone has any kind of brand tumor especially an acoustic neuroma tumor I highly, highly suggest dr Christopher Farrell! Him and his team are literally the best!! You u wont be disappointed. Thanks again dr Farrell!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Lea bressi – Feb 05, 2020
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provider
Neurosurgery
Reply
Totally awesome surgeon. Had a double aneurysm the day before Thanksgiving. DR. T operated and had me home with my family for holiday dinner the next day. Great personality, explains everything so you can understand. Feel blessed that she was on duty when i arrived at the hospital. Connie
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Connie Allen – Jan 05, 2020
We really appreciate your feedback! Thank you,...Read More
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provider
Neurosurgery
Reply
Doctor Farrell is the best neuro surgeon! He is very calming and explains everything very well! I had a meningioma and knew I was in the right hands with him. It was April 2016. I only have to see him every 2 years now and am going to try and get an apt close to where I live because he is going to be seeing patients in King O Prussia. Hated going downtown! Love him! He is the best!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
4 people found this helpful
Helpful
paulette murray – Dec 10, 2019
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provider
Neurosurgery
Reply
I am so glad to have found Dr. Heller. He performed my left Si joint fusion and I feel so much better. I feel blessed to have come across a Dr with such expertise and compassion for his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Christopher Lessig in Aston, PA – Oct 10, 2019
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provider
Neurosurgery
Reply
I had increasingly debilitating sciatic pain. Dr Heller went through a series of nonsurgical treatment before considering an operation. A each visit he explained & showed what he was recommending & why. He made efficient use of time but always had time to answer any questions & did not give an impression of being rushed. When all else failed, he explained the surgical procedure fully & clearly. All went as expected & I now walk freely without pain. One day I commented that he really seemed to enjoy his work. With animation, he said, "Yes, I can help people feel better!"
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Aug 07, 2019
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provider
Neurosurgery
Reply
He operated on me 3 times,2 for my back and once on my neck.all 3 surgeries were a major improvement to my life. He is a great doctor and person. I give him 10 stars! Jeff Small
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeff Small in DOYLESTOWN, PA – Aug 06, 2019
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provider
Neurosurgery
Reply
I love Dr. Heller ! He is fantastic. I chose him based on my research and I couldn't have been more pleased. He is very caring and will discuss with you all your options , risks, etc. My surgery was completely successful and I am pain free and back to myself. He gave me my life back. I would highly recommend him and Jefferson for your needs. Very good experience. If any thing happens in the future for which I would need his services, I will definitely go back to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Phyllis Giberson in Millersville, PA – Jun 20, 2019
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provider
Neurosurgery
Reply
He is an awesome doctor. He is truly an encouraging person especially after surgery. He explains every detail very well. He is straight forward, will not give you false hopes but will give you extremely great care. He gives you all the information so you can make an educated decision with his assistance. I would recommend him to the world!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Beverly – Jun 20, 2019
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950 Pulaski Dr

King of Prussia, PA 19406

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