South Penn Eye Care

Ophthalmology, Optometry • 2 Providers

250 E WALNUT ST, Hanover PA, 17331

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South Penn Eye Care is a medical group practice located in Hanover, PA that specializes in Ophthalmology and Optometry.

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  • French

Medical Services

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Location

South Penn Eye Care

250 E WALNUT ST, Hanover PA 17331

CallDirections

(717) 632-6063

Reviews

Provider Reviews
provider
Ophthalmology
Reply
While the cataract surgery was fine I was very disappointed in the followup to surgery. The doctor and his staff were very dismissive of problems I was experiencing and I felt I was being treated as a "problem patient/complainer". After my condition deteriorated further and I ended up in the emergency room and needed more surgery I guess they finally realized I was not just complaining. : (
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Mar 29, 2019
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provider
Ophthalmology
Reply
My experience with this office was first rate. Although there was a bit of a wait, it was worth it to me because of the total professionalism I experienced from the screening staff/exams to the visit with the opthamalogist, who was very sensitive; responsive to questions/concerns and appeared to be extremely knowledegable and competent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Colin Pettorsson in Littlestown, PA – Aug 09, 2016
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provider
Ophthalmology
Reply
There were mostly elderly patients in the office. Patients were being brought in by van from nursing homes. I spent more time with the technician than the Dr. He examined my eyes gave me a diagnosis. I had questions and he directed me to a web site to read about my condition. Patronized me like I was an elderly person when I asked about losing my independence from losing my eye sight. Said I will be able to pick out my clothes and dress myself like that's how I define independence. Ugh!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 people found this helpful
Helpful
P smith in Hanover, PA – Feb 04, 2016
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