Advanced Otolaryngology And Allergy LLC

Ear, Nose, and Throat • 1 Provider

864 Broadway Ste 101, Hanover PA, 17331

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Advanced Otolaryngology And Allergy LLC is a medical group practice located in Hanover, PA that specializes in Ear, Nose, and Throat.

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Location

ADVANCED ENT. AND ALLERGY

864 Broadway Ste 101, Hanover PA 17331

CallDirections

(717) 632-2221

Reviews

Provider Reviews
provider
Ear, Nose, and Throat
Reply
Doctor was a jerk! Once I questioned taking the shots he got very arrogant and rude. Treated me like a child, waving papers in my face. Asked for a referral to a rheumatologist and blatantly disregard my symptoms. I asked if a mold test for my house would be beneficial and he very sarcastically said “and if it comes back positive what are you going to do, MOVE??” He did not listen to my symptoms the first visit (came in for allergy and he looked in my nose and discussed a deviated septum). He just wanted to play with his fancy gadgets. The nurse who did the allergy testing was wonderful as were the front desk personnel. Doctor is horrible and would not recommend him to anyone. I only give him 1 star because I cant pick 0.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 24, 2022
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provider
Ear, Nose, and Throat
Reply
First of all Dr. Srour is a person. Not just a healthgrade. My entire family has been seeing Dr Srour for nearly a decade. When you first come in he usually checks everything, not just what you're complaining about. He has a system of tests and proceedures he uses with everyone. if you ask intelligent questions he will answer them with the same level of inteligence. My husband had a successful sinus surgery and sleep apnea diagnoses. No longer snores like a chainsaw. I had a successful septum surgery. I was a mouth breather. I am no longer. He stitched up my torn earlobe beautifully. Three of us have been through or are doing the allergy shots with great success. He's a great guy with a unique sense of humor. If you have a question about billing call his billing lady and straighten it out. Its that simple. We all think he is awesome. People in this area don't know how lucky they are to have someone of his caliber available to them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Michele – May 24, 2021
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provider
Ear, Nose, and Throat
Reply
Long story short. Went to him for a persistent cough. He wanted me to come back for allergy testing (ca-ching) and then IF that came back normal, he would recommend that I stop taking the Lisinopril and see what happens. I decided to FIRST stopped the Lisinopril and my cough was better within days and completely gone in about a month. Still making payments on my co-pay as I have a high deductible. He also scoped me while in the office. I don't trust him and IMO he's only out to see how much he can charge. Would not recommend him to anyone.
What went well
  • Appointment scheduling
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Feb 15, 2021
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provider
Ear, Nose, and Throat
Reply
Worst surgeon. Did surgery on my grandson and later found out from 2nd doctor what he told us he did he never performed. Scary do not trust him. Also billing is very sketchy. Charges for post op. That is not what surgeons do. Sad he could do this to a child.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Aug 16, 2019
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provider
Ear, Nose, and Throat
Reply
Dr. Srour recommended rhinoplasty for a deviated septum to help cure snoring and other associated benefits. The surgery was done successfully according to Dr. Srour but I have seen no benefit to my lifestyle. Snoring is marginally better at best. No improvement in energy or sinus infections.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 02, 2019
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provider
Ear, Nose, and Throat
Reply
I had been having sinus and ear problems for well over a month before I got an appointment with Dr. Srour and all I can say is that his treatment gave me wonderful relief from the horrible ringing in my ears and dizziness that I had been having for over a month. I think he's a wonderful doctor and would certainly see him again if I had another ENT problem !!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 16, 2019
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provider
Ear, Nose, and Throat
Reply
Fair doctor but beware, poor business billing practices! Nasal surgery went well, no complaints with the procedure but Dr. Srour does not explain the procedure detail well at all! Was left with the impression that one thing was corrected when in fact it was not! Additionally, he promised that there would be no out-of-pocket expenses (less initial co-pay) from day one in starting with his practice only to experience that this was not the case at all. Again..BEWARE! IRT the allergy staff, AWESOME
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Oct 30, 2018
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provider
Ear, Nose, and Throat
Reply
Dr. Srour, is very attentive, he answers all my questions in a professional and understanding way. He really shows compassion! He is very knowledgeable is all he does. I would definitely recommend him to everyone that I know.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Lori Kelly in East Berlin – Jan 20, 2018
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provider
Ear, Nose, and Throat
Reply
Dr.. Srour completely misdiagnosed my condition and ordered expensive unnecessary testing. I am also a medical professional and would highly recommend that patients seek another ENT physician.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jan 18, 2018
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provider
Ear, Nose, and Throat
Reply
I'm not happy with his interaction, his diagnosis, or his attitude. To not run proper tests, and to tell me as a patient that " it sucks to be you " is just very unprofessional. Luckily I went to another doctor who had the proper cat scan done and found blood on the brain and I was sent to York hospital Immediately. Dr Srour had me taking more Aleve to help the headache which could have killed me. I used to like Dr Srour three years ago, but he has changed and I don't trust him anymore.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Gettysburg, PA – Sep 28, 2017
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provider
Ear, Nose, and Throat
Reply
Wonderful Doctor caring and patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Littlestown, pa – Nov 15, 2016
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