PEACEHEALTH MEDICAL GROUP-OREGON

Neurology • 1 Provider

3377 Riverbend Dr, Springfield OR, 97477

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PEACEHEALTH MEDICAL GROUP-OREGON is a medical group practice located in Springfield, OR that specializes in Neurology.

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PEACEHEALTH MEDICAL GROUP-OREGON
Provider Reviews
provider
Neurology
Reply
Degrading. She was irritable, disorganized, and dismissive. She had decided not to treat me before she even saw me, because of another doctor’s opinion. She mocked the reason my doctor referred me, and she said, “I’m sorry your doctor scared you, but you don’t need a neurologist.” She relied on outdated information that assumed a questionable gene was reliable. I couldn’t even speak. According to my other doctors, I do still need a neurologist, although she raised her voice repeatedly and said in an angry voice I didn’t need one multiple times. She had talked to a dr I saw 2 years prior, and she could not possibly have read the more recent info on my referral. Very shame-producing, invalidating experience.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 23, 2021
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provider
Neurology
Reply
After a mediocre initial meeting (during which Dr. Jensen told me we were “getting into the weeds“ when I shared some less common symptoms in an effort to find a differential diagnosis from likely MS) and unremarkable initial MRI scans, I recently asked that my upcoming (six month wait) visit be virtual. I was told no and, stunningly, that Dr. Jensen had “nothing else to offer” me. Time is a crucial component of assessment in neurology. One meeting and set of images is insufficient to assess 10+ years of severe symptoms most closely aligned with MS. I’m filing a grievance with the state medical board and encourage others to learn from my experience and not waste their valuable time and energy trying to receive medical attention from Dr. Jensen. Wholly unprofessional.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mar 16, 2021
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provider
Neurology
Reply
Dr. Jensen is very personable, efficient, and compassionate. She takes time to explain things and has a great sense of humor. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Eugene, OR – Oct 02, 2017
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