Aesthetic Dentistry of Bend

Dentistry • 1 Provider

124 NW Hawthorne Ave, Bend OR, 97703

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Aesthetic Dentistry of Bend is a medical group practice located in Bend, OR that specializes in Dentistry.

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Location

WOLD THOMAS E DDS

124 NW Hawthorne Ave, Bend OR 97703

CallDirections

(586) 277-0907

Reviews

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Aesthetic Dentistry of Bend
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Provider Reviews
provider
Dentistry
Reply
I had a couple of root canals and then Dr. Wold put in two new crowns. Dr. Wold is an excellent dentist. I have been going to his clinic since he opened in Bend. His work is always very good, I have never had a problem with any of the fillings and crowns. I have never had any pain after any of the procedures. I recommend Dr. Wold as one of the best dentists in Central Oregon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Herb Arathoon – Nov 26, 2021
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provider
Dentistry
Reply
Dr. Wold was very professional and efficient. The office staff and techs were very gracious and personable. Thank you for a great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom osborne – Nov 02, 2021
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provider
Dentistry
Reply
Outstanding caring and professional staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Douglas J Ragan – Oct 06, 2021
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provider
Dentistry
Reply
I’the staff is always pleasant and professional
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 22, 2021
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provider
Dentistry
Reply
Best dentist office ever!! This is the first dentist I've ever been to where they actually take the time to educate you on best practices, rather than just scold you. Everyone is super knowledgable and friendly! (I've been to a couple other dentist offices in Bend, and am so excited that I finally found a good one.)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa – Aug 09, 2021
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provider
Dentistry
Reply
Excellent experience.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Faye E. – Jul 08, 2021
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provider
Dentistry
Reply
It was great no pain, everything was on time friendly doctor and staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 09, 2021
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provider
Dentistry
Reply
Preface: the Dental Hygienist was the most helpful & knowledgeable hygienist I've encountered after a life of bi-annual cleanings. She deserves a better mentor. Otherwise, the office smells like F [raud] in every way. The billing policies are wrong, their HEALTHCARE forms with my personal information would likely not be upheld in court, and the ‘evaluation’ procedures employed by the office- namely, $408 for a first visit for a cleaning of a patient who has generally received bi-yearly cleaning since losing all my baby teeth. After filling out the forms, they rushed me in for an 18-piece X-ray of all my teeth (after zero complaints about painful teeth) and then told me that I didn’t need a cleaning- after two years of neglect due to law school! The first time I’ve ever been told I “don’t need a cleaning.” So, they gave me a flossing and fluoride treatment, and sent me home. Of course, after paying my $408 x-day bill. *SKETCHY DENTISTS HOLD XRAYS TO KEEP PATIENTS*
What went well
No results
What could be improved
No results
Helpful
Katie Pfeil – May 21, 2021
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provider
Dentistry
Reply
Been going to Dr. Wolds since October of last year for much needed dental work. Very pleasant and comfortable atmosphere with accommodating staff. The dental hygienist Amanda is phenomenal. Honestly the only issue is trying to schedule appointments during Covid which translates into long waits between visits but its every where and not the offices fault. If you have been putting off dental issues give this place a shot and get your smile back.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Sears – Apr 08, 2021
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provider
Dentistry
Reply
Amanda was great. Always told me what was going to happen next and what I was going to do through it. She was the most informative hygienist that I have ever gone to. I am not Catholic but she brought the fear of ??? To make me floss more.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bob Mathews – Mar 11, 2021
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provider
Dentistry
Reply
Dr. Wold is great. He has a very good bedside manner, and is very congenial and truly cares about his patients. Very professional. I amazed at how painless a tooth extraction was performed by him and how fast. This man is the old fashioned type of dentist I grew up with. They do it all. No having to go to a specialist just to have a tooth pulled. Both my sister and I are very happy with him and we will continue to use him as our dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LilyDarcey – Feb 13, 2021
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provider
Dentistry
Reply
Visit was phenomenal! Customer Service was outstanding and all procedures were explained clearly. Entire staff is friendly and easy going.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Carter – Jan 08, 2021
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provider
Dentistry
Reply
The Doctor & staff are first rate. Completely honest about what needs to be done and what doesn’t.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Erfkamp – Sep 04, 2020
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provider
Dentistry
Reply
Highly skilled, professional and quick. I have never had a better injection experience! I am never nervous even going to uncomfortable visits.. Thank you Dr. Wold.
What went well
No results
What could be improved
No results
Helpful
Lysa Williamsen – Jun 07, 2020
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provider
Dentistry
Reply
Dr. Wold went out of his way to make sure my dental work got done before my insurance ended. The team at the front desk does a great job of telling me exactly what my cost will be. My hygienist is the best. I would recommend this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 24, 2019
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provider
Dentistry
Reply
did what he said and did it in a timely manner
What went well
No results
What could be improved
No results
Helpful
Nov 13, 2019
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provider
Dentistry
Reply
I suggest only going to Dr. Wold if you like cold, robotic dentists who try to scare you. Seriously. He is the opposite of a warm and caring dentist...ZERO bedside manner. He will also try to scare you by telling you that you have serious jaw/bite/teeth issues, however, for a measly $750, he can take a mold of your mouth and do an analysis. I fell for this. Gave him my $750, and guess what? Come to find, I don't have any issues after all. He also tried this with 2 other people I know. If you have any dental anxieties, he is NOT the dentist for you.
What went well
No results
What could be improved
No results
Helpful
Oct 19, 2019
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provider
Dentistry
Reply
The staff is kind, professional and accommodating. Dr Wold has always treated me well and has been very thorough. I am pleased to be a patient of his.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 06, 2019
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provider
Dentistry
Reply
Beware - this facility does not take the security of your personal information seriously. I felt violated after leaving my appointment and will NOT ever be returning to Aesthetic Dentistry of Bend. Upon entering the building for my appointment 5 minutes early to fill out new patient paperwork as I was instructed, I was not greeted by anyone. For a moment I thought I had the wrong business. I waited for several minutes to be greeted or acknowledged, to no avail. I noticed a clipboard on the front counter facing outward. Figuring it must be the required forms, I picked it up and noticed that it was in-fact pre-filled out with all my personal information. Full name, phone number, address, social security number, etc. - all my personal data, out for anyone who enters to take - all while there was no receptionist or anyone for that matter around to ensure security. Approximately 10 minutes later a lady came around the corner and said “oh hello, it looks like you found your paperwork?”
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Bend, OR – May 07, 2019
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provider
Dentistry
Reply
Professional, calm, respectful, and thorough. I really appreciate how calm the office is!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Bend, OR – Mar 01, 2019
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