Draelos Medical Center

Endocrinology, Diabetes & Metabolism, Internal Medicine · 2 Providers

(42)
Average Rating of all Office Providers

Draelos Medical Center

1600 Medical Center Dr
Edmond, OK 73034
View All Locations(405) 330-2362

Office Providers

Dr. Matthew Draelos, MD

Dr. Matthew Draelos, MD

Endocrinology, Diabetes & Metabolism

(42)
Traci Lambert

Traci Lambert

Internal Medicine


Office Provider Reviews

2.4
(42)

based on the average of 42 provider reviews for Draelos Medical Center

Review of Dr. Draelos

- in OKC, OK |

On my last appointment, the PA or NP (whichever she was) that I saw knew nothing about my medical history. She was unaware that I had bypass surgery several years ago, that I had a stent installed nine years ago, nor did she know that I had had a kidney transplant. It is obvious that she walked into the exam room totally unaware of who I was, unprepared to discuss any treatment plan, and she had definitely not read my medical file. The turnover of personnel at this practice is unbelievable.
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Review of Dr. Draelos

-

Front office staff are incompetent. Clinical staff do not return phone calls. The entire practice is a complete mess. Disappointed all around and looking for a new Endo.
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Review of Dr. Draelos

-

Dr. Draelos & staff were very caring & compassionate. Dr Draelos could not have been more thorough in exam & explanations. Highly recommended!!!
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Review of Dr. Draelos

- in Edmond, OK |

Staff is apathetic and rude, phone calls go unanswered and they are unresponsive. I feel these people are literally putting my life at risk with their game playing. It’s really a shame because my experience with Dr. Draelos has been pleasant. The staff cancels my follow ups and reschedules me for months down the road. When I ask what I should do because I’m symptomatic, they say, I don’t know what to tell you. Really? I’m so frustrated. Do yourself a favor,go anywhere but here.
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Review of Dr. Draelos

- in Edmond, OK |

Never returns calls. Had my referral for weeks and never called to schedule me, even after me leaving message after message stating I was leaving town and needed issues resolved. This practice cannot keep their PAs for a reason....those people, like the patients calling deserve better. If I ever get my referral processed by Mercy to another location I will go there, but I never will go to this office.
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Review of Dr. Draelos

- in Blanchard ok |

Dr Drealos and staff are absolutely wonderful. Educating patients about illness and How best to take care of oneself.Thank you dr. Draelos and staff you've helped me tremendously to know , understand and treat my illness.
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Review of Dr. Draelos

-Edmond, OK |

In the several years we've been to this office, we've seen Dr. Draelos once. The rest of the time we see his physician assistants. His PAs are nice, but overly concerned with test results rather than patient reported symptoms. The staff in the front office are incompetent, rude, and generally unpleasant. Many times, I've seen them talking amongst themselves then scowling or rolling their eyes when a patient comes up to the [closed] window. Do not go to this office.
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Review of Dr. Draelos

- in Edmond, OK |

The best endocrinologist clinic in Oklahoma if not America. I know a family who flies all the way from Alaska to see Dr. Draelos for their health needs. The staff is very caring and friendly and I was in the clinic recently and was able to get in and out faster than ever before. I would say the clinic has definitely improved since I've been there. And his PA and Nurse Practicioner are both top of the notch as well. Whatever they're doing, they're doing right.
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Review of Dr. Draelos

-Oklahoma City |

I've had a handful of appointments with Dr. Draelos, and I never feel like he listens to me or pays attention to my case, which is very frustrating as a type 1 diabetic. I have seen about 4 different PAs that I have REALLY liked, but every time I start to feel comfortable with one of them, the next time I go they are no longer employed there. I have had some good experiences with some of their staff, but mostly have found them pushy, rude, and impatient.
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Learn About Draelos Medical Center

9 Procedures

  • Continuous Glucose Monitoring
  • Diabetes Counseling
  • Echocardiography
  • Enteral Access And Management
  • Hormone Replacement Therapy
  • Nutritional Counseling
  • Testopel® Pellet
  • Thyroid Biopsy
  • Ultrasound, Thyroid

Language Services

  • Spanish

Draelos Medical Center accepts 15 insurance carriers

  • Aetna
  • Assurant Health
  • AvMed
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of Oklahoma
  • Cigna
  • Coventry Health Care
  • Coventry Health Care of Oklahoma
  • First Health (Coventry Health Care)
  • Humana
  • Medicaid
  • Medical Mutual of Ohio
  • MultiPlan
  • Principal Financial Group
  • UnitedHealthCare
*Please verify this information when scheduling an appointment.