Image Optical/Dr. Todd

Optometry · 1 Provider

Average Rating of all Office Providers
Today's Office Hours: 08:00 AM - 05:30 PM
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Image Optical/Dr. Todd

395 N West St Ste B
Westerville, OH 43082
View All Locations(614) 839-2733

Office Providers

Office Provider Reviews


based on the average of 95 provider reviews for Image Optical/Dr. Todd

Review of Dr. Clark


I order contacts a month ago and they advised it would arrive within 2-3 weeks. The timeframe was abnormal to me considering it usually takes a week or less for usual eye doctors, but I figured I give the place a chance especially since they provided me with contact samples. I waited the three weeks and heard nothing. My mother in law showed up at the location to find out they were closed during their “business hours.” Never got my contacts. They shouldn’t be in business. They are a joke.
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Review of Dr. Clark

-Lewis Center, OH |

This Doctor is not honest, they have very bad costumer service, they never answer their phone calls and when they do they are very rude. All his exams are wrong comparing to other exams we done. Also when you order glasses or contacts lenses you will never get them, and will take several months to get them after a fight. He bills the insurance right a way but never order anything, it took three months to get my daughter glasses after the insurance co got involve, and we waited 5 months for my gl
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Review of Dr. Clark

- in Westerville, OH |

Horrible experience. Exam was okay, but it took over 4 months to get glasses. Extremely overpriced and it was nearly impossible to pick up my glasses when they were finally ready. Actually had to threaten to take them to small claims court to finally get my glasses. Staff was unfriendly and had horrible attitude. Worst customer service ever. If I could rate it lower than one star, I would.
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Dr. Clark:
Thank you for taking the time to provide valuable feedback. We strive to provided a wide variety of top quality products at a varying price range in a timely manner. We apologize that we did not mee... more
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Learn About Image Optical/Dr. Todd

20 Procedures

  • Allergy Drops
  • Allergy Treatment
  • Contact Lens Exams
  • Contact Lens Fitting Services
  • Diabetes Eye Care
  • Diabetic Eye Exam
  • Eye Drops
  • Eye Examination
  • Eye Patch
  • Eye Procedure
  • Eyeglasses
  • Foreign Body Removal
  • Foreign Body Removal From Eye
  • Glaucoma Treatment
  • Post-Operative Care
  • Punctal Plug Insertion
  • Retinal Testing
  • Soft Contact Lenses
  • Strabismus Examination
  • Vision Screening


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Image Optical/Dr. Todd accepts 33 insurance carriers

  • Aetna
  • Amerigroup (Wellpoint)
  • Anthem
  • Anthem Blue Cross Blue Shield
  • Block Vision
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of Illinois
  • Buckeye Community Health Plan
  • CareOregon
  • CareSource
  • Cigna
  • Community Health Choice
  • Health Net
  • HealthPlus
  • HealthPlus Amerigroup
  • Horizon Blue Cross Blue Shield of New Jersey
  • Humana
  • Husky Health
  • INTotal Health
  • Medica
  • Medicaid
  • Medical Mutual of Ohio
  • Midwest Health Plan
  • Molina Healthcare
  • Mutual of Omaha
  • Peach State Health Plan
  • Simply Healthcare Plans
  • Spectera
  • Staywell (Wellcare)
  • Tricare
  • UnitedHealthCare
  • Wellcare of Georgia
  • inHealth


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