Buchanan Medical Arts

Family Medicine, Nursing (Nurse Practitioner) • 6 Providers

101 Commerce Park Dr, Westerville OH, 43082

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Buchanan Medical Arts is a medical group practice located in Westerville, OH that specializes in Family Medicine and Nursing (Nurse Practitioner).

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Location

Buchanan Medical Arts

101 Commerce Park Dr, Westerville, OH 43082

Reviews

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Buchanan Medical Arts
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Provider Reviews
provider
Family Medicine
Best Doctor EVER! Treats you as if you are the most important person in the world. So gracious and kind.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dr. B for BEST – Sep 10, 2021
provider
Family Medicine
Very professional and courteous staff and physician
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 29, 2021
provider
Family Medicine
Dr. Buchanan is an outstanding doctor who always listens to you. He is so patient and will recommend the best medical advice. Besides being an excellent doctor- he is a friend.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Gatrell – Aug 25, 2021
provider
Family Medicine
I would absolutely recommend Dr. Buchanan to any family member or friends. He is knowledgeable, thoughtful and very patient. He’s always willing to answer any questions and provides great information on to reach and maintain a healthy lifestyle.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rosie (Rosanne) Billy – Aug 25, 2021
provider
Family Medicine
I have been with Dr. B for 30 years. He is a true professional in every sense of the word and yet he will take any time needed to educate his patients and put them at ease. He always asks for the patient’s permission before prescribing medication and explains why. I travel 20 miles to see him and would not change a thing.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jerry – Aug 13, 2021
provider
Family Medicine
Yearly physical. I moved to Michigan after my husband passed away 3 yrs. ago but return to Dr. Buchanan for my primary care. Excellent office staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judith Stalter – Aug 10, 2021
provider
Family Medicine
Dr. Leonard has great “bedside manor” He’s a great listener. Never rushes through your appointment. Very thorough.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nancy Govern – Aug 01, 2021
provider
Family Medicine
My husband and I have been going to Dr. Buchanan for more than 20 years. He has always been friendly, informative and professional. He is a great listener, very kind and caring. I always enjoy seeing him at my checkups. He will always suggest the best treatment for you. We feel blessed having him as our physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rosemarie Widmer – Jul 22, 2021
provider
Family Medicine
Excellent. I was helped at the front desk in a timely manner and my visit with Doctor Buchanan was excellent too. He is a very caring doctor.
What went well
  • Wait times
  • Explained conditions well
What could be improved
No results
Helpful
Jul 17, 2021
provider
Family Medicine
Just in for a case of plantar fasciitis, got examined and got instructions for therapy and meds to treat inflammation.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert K – Jul 09, 2021
provider
Family Medicine
Dr. Leonard is upbeat, positive and thorough. He always has a smile on his face. I have been a patient for a number of years. I visit twice a year for consultation and renewal of meds. I would recommend.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 30, 2021
provider
Family Medicine
Dr. Caffaratti cares about her patients. She takes her time to listen.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Connie – Jun 26, 2021
provider
Family Medicine
Annal physical on last visit very professional. I am a long time patient of dr Leonard
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mahlon Hamlin – Jun 23, 2021
provider
Family Medicine
Dr. Buchanan is the best doctor!!!! I travel across the country to see him. He truly cares about his patients. I have total trust in him and his medical advice.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 18, 2021
provider
Family Medicine
My first time to see Dr Caffaratti. She was friendly, listened to my issues, quickly identified the problems, answered all questions, prescribed medication, provided patient education.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 13, 2021
provider
Family Medicine
I was with with Dr. Cafferatti for 11 years and in the beginning she was good. Up until about 3 yrs. ago something changed. Most recently, as of May 2021 my family and I no longer go to her. Why? Well on May 5, 2021 I seen her for a 3 month check up and due to asthma I was in distress ( labored breathing, shortness of breath etc.) I was out of my normal albuterol vials and I asked for a refill. While at the appointment we talked about being vaccinated and I informed her that I was not comfortable with getting the vaccine and I refused it. She asked why and I told her my thoughts of the numbers of people who have died and have had serious allergic reactions to the vaccine. I also mentioned that the reports of the vaccine are not accurate. She took offense to it and got up set and replied aggressively “ we report everything”. I was talking about the CDC. I was taken back to the sudden attitude change. Meanwhile, she continued to check me out, labored breathing and all. W
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
May 28, 2021
provider
Family Medicine
Dr. B, None better!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
N. Larry Bardashnlbardash – May 09, 2021
provider
Family Medicine
Dr Buchanan is very caring and capable. He is also very thorough attending to all aspects of his patient's health needs by following up on details left from previous appointments and offering suggestions for future referrals. He is an excellent family practice physician who listens carefully, explains thoughtfully and coordinates with care provided by other physicians.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Dorothy Williams – May 05, 2021
provider
Family Medicine
Annual Physical
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 03, 2021
provider
Family Medicine
Dr. Caffarstti is my Healthcare physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer Jefferson-Beard – May 02, 2021

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