Dr. Copeland and his team are amazing!! Everyone is warm and friendly every time we come. They were very helpful and understanding while my family went through a hard time. Myself and my children are patients at the shaker location and I would recommend them to everyone!
The Cleveland Heights office I came into the office and I wasn't sure if I was going to get my braces but they came through for me... I love them they are very professional.
I have been going to them since April 2016 very pleased with them. Dr. Copeland is my Dr. Always very friendly.
The staff is always very nice, professional, and personable. Have recommended them to everyone!
Since I first came into the office in Parma, I have been treated so well. I feel so good every single time I come in there. The staff is great, friendly. They make you feel so welcome! Dr. Breha and Dr. Kates have been the best Orthodontist I have ever met. I am more than please with the overall treatment and the staff. Great work all!! :)
I was a previous patient of Dr. Kates and joyed my visit each time. They were always friendly & professional. Now it's time for my baby girl to get braces soon. We visited the Parma location today and couldn't have been more pleased. The ladies we encountered were beyond nice. The service was efficient & prompt. Thank you for your wonderful service
Parma is the best office!!! Great staff!
Love how everyone is so friendly and welcoming. Love Ann, Tiffany, and Gail very professional.
I love the parma Team !!! Great office and AWESOME staff!!!!!
Very friendly people in the Cleveland Heights office who take care of all of your concerns. Clean and comfortable environment dentist office.
Really great Got through very quickly and e/o is very nice. Wld definitely recommend!
Good service love going to my orthodontist they make me feel warming and at home it is a family environment very clean and professional and shiesha pillers gets me in and out on every appointment I am going to miss coming in when I get my braces off
The Cleveland Heights office does a great job it helps straighten and brighten your smile!!
The Cleveland Heights office is the BEST office in the whole world!! All of my friends came to this office.
My experience at the Cleveland Heights office was a wonderful experience they were helpful from they Day I walked in September of 2015 to now they have been a big help and they are all an excellent crew.
The staff at this office is very friendly and knowledgeable. Does not take long for visit. Would definitely recommend to family and friends.
Great service from every worker at Parma
I would just like to say the Cleveland Heights office is AMAZING!!! Everyone in there is professional, friendly, and courteous since the first time my son and I walked into the office over a year ago. My son has been going to that location since June 2015 and we have not experienced one negative issues. DR. SPRAWLS YOU ARE THE BEST!!!!!! I recommend everyone that mentions " I think I/my kids might need braces". Keep up the great work!
I'm always greeted with a smile while they do a very fine job at fixing mine. I received great service specifically from a young woman named Evelyn. She was great & so is the Shaker Heights Premier Smiles location.
My experience was very great ,I am a patient at the shaker location. Doctor Copeland is very awesome an on time .
I went to the Shaker location, I have to say the staff was extremely professional from the receptionist to the assistant that took care of me.Dr.Copeland was very nice,he took time to answer all of my concerns with getting braces.I am looking forward to getting my braces on.I would highly recommend the Shaker office great experience.
The shaker location is very precessional. Me and my daughter are patients of Dr.cooleland and just love our new smiles he's very friends and a over all great doctor and the staff there is great!
I am currently a patient with Dr. Kates Orthodontics in Cleveland Heights for more than six year and would like to say that the customer service is excellent. Dr. Sprowl, Gail (Office Manager), and Riona (assistant) are very professional individuals that care about there patients. They are very polite and able to explain everything you need to get through the day without any issues. THANKS FOR MY SMILE!
From the moment I walked into the office for my initial consultation at the Severance location I was given an awesome customer service experience. After greeting me , they asked if had been seen before my response was no this is my first time the young lady immediately responded welcome. Courteous , timely, friendly, welcoming , are just some the ways I'd describe my experience. Initially I planned on waiting , but once there I knew this was where I wanted to spend my money.
Shaker heights location was very unprofessional. Dr Copeland is not personable at all and acted as if he did not have times to answer patient questions. I also noticed there's a new manager every few months. I would not recommend based off of the inconsistent nature of the staff, doctor, and managers
Dr Kates and staff are all just wonderful. I am soooooo pleased with my teeth. Every one was always warm and inviting from my first treatment visit to my last. Very affordable pricing for all budgets. I highly recommend him.
I am a current patient of Dr. Kate's and I love the GREAT service that is provided from begining to end ... I am very happy with the service that is given to me
I was a patient at the warrensville heights office the staff and doctors were nothing but sweet and helpful I would definitely recommend this practice to anyone!
I received my treatment at the Parma location. I was very comfortable and pleased with the staff. The wait time was short and they were very helpful and informative. I was nervous at first and They helped me transition into a more comfortable place while I received my braces. Thank you for the new smile as well!
EXCELLENT!!! I took my children to one of Dr. Kates locations for a consultation last year(2015), everyone at the office were great! They know everyone by their names what more could you ask for! They are so affordable you wont find anything else like it. We went to the Parma office and let me tell you I plan on going back. Dr. Kates & his team are the most Friendliest, Caring, Passionate, Considerate people I've ever met! I would definitely recommend you visit any one of his locations.
I always have a pleasant experience with Dr Kates and his staff. Always warm and inviting, welcoming each patient with a smile and a greeting. Very clean, orderly, and helpful to the patients when it is needed. A very caring staff at Cleveland Heights!
Premier Smiles is great! They customized my treatment to my needs. Even after I got my wisdom teeth out and my teeth shifted they were very accommodating. They corrected the shifting and I am very satisfied.
Dr. Kates and his entire staff have been so helpful with my braces . I got them on a couple months ago & I look forward to all of my appointments. I never have to wait to get my braces tightened . All the doctors are so helpful and very knowledgable . Once I finish with my braces I know that my children will be coming to Dr. Kates so that he can work his magic !!
The severance office was unprofessional and unpleasant so I switched to the warrensville office. At the warrensville location I was impressed by the staff and less of a wait time. My teeth looked the same after having the braces two months till the time I got the braces off at 11 months. The glue on my fixed retainer did not hold and my mobile retainer cracked less than a month after I got it. The office then wanted me to pay for both after paying for my overpriced braces.
Dr. Kates and staff is very professional and accommodating to scheduling needs. My son was in treatment for 2.5 years left the state and returned for retainer follow-up care that is going great. I highly recommend Kates and associate and happy to see how the organization is growing
Ceramic Dental Braces
Clear Dental Braces
Invisalign®
Invisible Dental Braces
Metal Dental Braces
Removable Appliances
Retainers
Teeth Whitening
OH, Shaker Heights, OH, 44120
Shaker Heights
Premier Smiles Orthodontics
(216) 862-0544
44120
Premier Smiles Orthodontics
OH
16909 Chagrin Blvd
OH, Warrensville Heights, OH, 44128
Warrensville Heights
Premier Smiles Orthodontics
(216) 464-7700
44128
Premier Smiles Orthodontics
OH
26110 Emery Rd Ste 100
OH, Euclid, OH, 44132
Euclid
Premier Smiles Orthodontics
(216) 916-7772
44132
Premier Smiles Orthodontics
OH
26300 Euclid Ave Ste 610
OH, Cleveland Heights, OH, 44118
Cleveland Heights
Premier Smiles Orthodontics
(216) 691-9944
44118
Premier Smiles Orthodontics
OH
5 Severance Cir Ste 714
OH, Parma, OH, 44129
Parma
Premier Smiles Orthodontics
(440) 882-3636
44129
Premier Smiles Orthodontics
OH
5603 Ridge Rd