Charak Center for Health and Wellness

Healthcare Coordination, Psychiatry • 2 Providers

8532 Mentor Ave, Mentor OH, 44060

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Charak Center for Health and Wellness is a medical group practice located in Mentor, OH that specializes in Healthcare Coordination and Psychiatry.

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Location

Charak Center for Health and Wellness

8532 Mentor Ave, Mentor, OH 44060

Reviews

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Charak Center for Health and Wellness
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Provider Reviews
provider
Psychiatry
I decided to look for a new psychiatrist to help me with my anxiety and panic attacks. I was referred to Charak Center and can tell you firsthand they really know what they're doing! They were incredibly thorough during my intake interview. The staff at the Medina office were very polite and professional. I was surprised that they actually took the time to listen and seemed genuinely interested in my well-being. I am now a full-time patient with them and could not be happier. I have struggled with anxiety and panic attacks for over 26 years and this is the first time I actually feel a sense of comfort knowing that there is a doctor's office that is well-staffed with knowledgeable people. I'm looking forward to my future without having to worry whether or not my doctor will be available. The Charak Center respond quickly. They got me an apartment right away
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Segrue – Jun 09, 2021
provider
Psychiatry
He encouraged my drug use. and offered to prescribe me an amount of xanax that would eventually off me. Very rude, condescending, and violates hippa.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Mar 20, 2021
provider
Psychiatry
I have gone to this psych office for years. They have helped me getting stabilized on my medications. I am currently seeing the head doctor and he is great! I would definitely recommend him. There are some other good providers there as well. The case management has helped me with dealing with needs like food, clothing and helping with applying for housing and assistance programs in my area. They also took me to places that I needed to go when I didn't have access to a car. Some offices do not provide case management like the Charak Center does. This service was definitely a big help.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jen G. – Nov 16, 2020
provider
Psychiatry
Please avoid if you want legitimate, thorough medical care. Walked in and was immediately asked to give a urine sample, even though I never indicated any drug abuse history and scheduled an appointment for anxiety issues. Spent over an hour detailing my mental health history to a student, who then summarized the case to Dr. Ranjan in maybe about two minutes. He proceeded to ask me if I ever “hoarded” and minimized all of the specific issues I talked about. Was told to triple my medication dose overnight (which previously took me months to work up to that dose) and was prescribed a benzodiazepine for every night. I felt completely unheard and overmedicated, and knew at this point this place was full of quacks & I’d never return. I’m glad I’m educated in mental health and can advocate for myself because it’s clear this place takes advantage of vulnerable people. Please prioritize finding an empathetic psychiatrist who actually takes time to understand your condition.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
J – Oct 19, 2020
provider
Psychiatry
Dr. Ranjan has been the change I sought for several years. After arriving at total exhaustion with my previous MD's ineffective hamster wheel of bottom lines, rote rhetoric and answers dissuading unique thinking, I was resigned to never finding someone like Dr. Ranjan & Charak Center for Wellness. I left my former doctor appointments knowing I'd wasted precious time- down the drain- with doctors incapable of hearing or being receptive to my actual medical/wellness needs. Dr Ranjan and his wellness centers are refreshingly thorough with a high level of commitment to the patient/care provider relationship. He is willing to go beyond rote replies and the most generally prescribed "solutions" to find what is RIGHT for YOU and who on his team is best suited to helping with your specific needs. Finally. a doctor who truly wants to help! Finding Dr. Ranjan meant working with him & a well trained staff prepared to not only hear my concerns, but also address them every time.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer C. Lopez – Oct 05, 2020
provider
Psychiatry
Very satisfied with providers that I have
1 person found this helpful
Helpful
Beth C – Jul 23, 2020
provider
Psychiatry
The Charak center for Health and Wellness are amazing! They listen to their clients needs and really help them all the way around
What went well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Jul 21, 2020
provider
Psychiatry
I love the case managers at charak. They are very helpful.
What went well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Amber – Jul 17, 2020
provider
Psychiatry
I really enjoy all the staff here. The Case managers here are wonderful and have been very helpful with everything.
What went well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Joyce – Jul 17, 2020
provider
Psychiatry
Very pleased with my program and treatment so far. I love this placed and helped me when I had nobody else!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Deborah G – Jul 16, 2020
provider
Psychiatry
Thankful for everything Charak does for me!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Explained conditions well
What could be improved
No results
Helpful
David S – Jul 15, 2020
provider
Psychiatry
Everyone is very friendly and hardworking- they get things done.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Julie W – Jul 10, 2020
provider
Psychiatry
It went great!
What went well
  • Staff friendliness
What could be improved
No results
Helpful
Jul 10, 2020
provider
Psychiatry
I like all the staff here. They are all very helpful and reliable. Ive been coming here for years and years and like them. They havd their pharmacy so I get my meds and am finished and dont have to go anywnere else afterwards which is great.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brenda M – Jul 09, 2020
provider
Psychiatry
Everybody here at Charak is so friendly and helpful. They all really care about you and your life. They have helped me over the years with counseling, medicines and even getting a ride to my family doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paul B – Jul 08, 2020
provider
Psychiatry
I have been a patient of his facility for 15 years. It appears to me that Dr Rajan is more concerned with lining his pockets along with the pharmaceutical companies. Instead of directing his staff to do what is in the best interest of his patients, he instructs then to push the newest drug on the market..aka, big pharma for more money.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Apr 16, 2020
provider
Psychiatry
Kept talking to me about sexual acts. I am a 22 year old man he is a creep. Do not go to him
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Cameran J – Feb 04, 2020
provider
Psychiatry
i have not been there but it seems bad
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Jaden Charney – Nov 21, 2019
provider
Psychiatry
In the several months I went to him I only met Ranjan one time, on my final visit. He asked how my bipolar episodes were, I informed him I was being treated for depression and had never been bipolar. I also said I wanted to be taken off my medication as it was no longer benefiting me. He rolled his eyes and said "fine." He told me just to quit taking it, I asked about withdrawals and he said there would be none. The withdrawals kept me out of work for two weeks. Unprofessional And incompetent.
12 people found this helpful
Helpful
Mar 26, 2019
provider
Psychiatry
I was a patient of Dr. Ranjan in 2014 and while I was under his care it was miserable, he was very rude, nasty, mean and condescending. I felt like I was wasting his time because he makes people feel rushed and is constantly answering his phone while seeing patients. that is how he makes patients feel, like dirt. and from what I seen hte doesn’t treat his staff much better....
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Lisa Marie in Willoughby , OH – Feb 14, 2019

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