Alicia Thomas, M.Ed., LPCC

Counseling • 1 Provider

8224 Mentor Ave, Mentor OH, 44060

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Alicia Thomas, M.Ed., LPCC is a medical group practice located in Mentor, OH that specializes in Counseling.

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Location

Alicia Thomas, M.Ed., LPCC

8224 Mentor Ave, Mentor, OH 44060

Reviews

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Alicia Thomas, M.Ed., LPCC
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Provider Reviews
provider
Counseling
Probably right for some patients. She wasn’t right for me and I’m looking elsewhere after a handful of visits.
What went well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 18, 2021
provider
Counseling
I just had the worst, most unprofessional experience with Alicia Thomas, and Mindfulness Counseling. After months of dealing with depression and anxiety, I decided to set aside my pride, and try to get help. I was excited when I called, and was given an appointment to see Alicia the very next day. I rearranged my entire day around this appointment, and showed up 15 minutes early, as they had asked, to fill out paperwork. After my appointment time came and went, and nobody came out to meet me, I called Mindfulness Counseling. They told me they would see where she was, and call me back. Ten minutes after my scheduled appointment time, they called me back, and told me they were busy the day before, and forgot to tell her about my appointment. I understand that mistakes happen, but I don't want excuses. Apologize, and make it right. And if Alicia really cared about mental health, and starting her patient relationships off on a positive note, she should have called me, herself.
3 people found this helpful
Helpful
Shannon – Jan 25, 2020
provider
Counseling
Ms. Thomas was a great help to me while I worked through making healthy changes in my life. I could not have done it without her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Aug 21, 2019
provider
Counseling
If you`re interested in 80s movie references and being screamed at you`ve come to the right place.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jun 28, 2019
I'm unsure who you may be as I cannot recall what...Read More
provider
Counseling
I would highly recommend Ms. Thomas for anyone experiencing stress, anxiety or just looking for positive direction in your life. Ms. Thomas demonstrated herself in a professional and courteous manner each time we met and always was willing to give me homework. Ms. Thomas should be the next person you turn to if you need guidance!
4 people found this helpful
Helpful
May 14, 2019
provider
Counseling
Highly recommend Miss Thomas! Encourage others with anxiety and/or depression to meet with Miss Thomas at Behavioral Health.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
May 18, 2018
provider
Counseling
I have already referred many friends and family who I love and care about to Alicia because of how much she has helped me. Alicia really cares, I always feel like she is truly listening to me vs. doing all the talking. Her insights are always spot on (at least for me personally). I've had counselors who never let me get a word in edgewise, or get defensive (for me) and badmouthing those who had hurt me, which just made things hurt worse. I could go on and on, but in short.. Alicia just gets it!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Sherri in Aurora, OH – May 20, 2017
provider
Counseling
I have been a client of Alicia's for several years. She is very well educated on a wealth of topics that continually support my OCD, SAD, GAD, and depression. She's always a call or email away and I always feel very comfortable to be completely honest with her. I am living proof that Cognitive Behavioral Therapy and Mindfulness in addition to regular talk therapy heals and can save lives. I find myself regularly modeling for others the skills I've learned from Alicia.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
11 people found this helpful
Helpful
Jan 13, 2017
provider
Counseling
Alicia was extremely helpful in helping me manage family relationships, especially I was able to stop blaming myself and set boundaries. I wish I'd found her years ago.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Painesville, OH – May 19, 2016
provider
Counseling
In the time that was spent with Alicia, our relationship with our son became at an all time low. Our hope was for him to be given tools to help him to learn how to become responsible for himself. Instead, we were given an explanation of why he can't be responsible at the age of 16 almost 17. She degraded me in front of my son a number of times in one session. What little authority we have, I'm sure is lower after that session.
What went well
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Apr 28, 2016

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