Vita Dental

Dentistry • 2 Providers

5841 Snider Rd, Mason OH, 45040

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Vita Dental is a medical group practice located in Mason, OH that specializes in Dentistry.

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Location

Vita Dental

5841 Snider Rd, Mason OH 45040

CallDirections

(513) 777-9117

Reviews

Provider Reviews
Dentistry
Reply
Very good experience with this dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
J. holComb – Jun 06, 2022
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Dentistry
Reply
My teeth feel great and the treatment was good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2022
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provider
Dentistry
Reply
The best dental experiences of my life. The whole team has been understanding and empathetic of my needs. They have r at ores my smile which has transformed my self esteem back to what it was years ago. I encourage you to give the office a call if you need some help with your teeth.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandra – Oct 16, 2021
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provider
Dentistry
Reply
They did a good job of fixing my broken tooth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tim – Aug 13, 2020
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Dentistry
Reply
The service is second to none. Staff are friendly and knowledgeable. The doctor is super.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 21, 2020
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Dentistry
Reply
Truly the best dental office I have ever been too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2020
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provider
Dentistry
Reply
Phenomenal care since starting with office 5 years ago
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jackson – Jul 14, 2020
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provider
Dentistry
Reply
I have anxiety about seeing dentists, and did not have very good experiences with other dentists. My Daughter Cat told me about Vita Dental, and to be honest I only went because she told me I was going, and to give them a chance. And I am so happy she did, I highly recommend Vita Dental. You walk in and meet the people who runs the front desk, they are friendly, caring, and very professional. My dental hygienists are so awesome, caring, compassionate, and fun to be around. My dentist is Dr. Jordan, and I am so grateful to him, I told him about my concerns and he listened to me. He told me what he was going to do, and was caring and compassionate during this process. Dr. Jordan and his staff helped me get through this process, and I am now not afraid to smile anymore. I can not even to express how much I appreciate everyone at Vita Dental! Thank you I got my smile back!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary M – Jun 17, 2020
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provider
Dentistry
Reply
Dr. Jordan and the hygienists are incredible, but the office staff is HORRIBLE. I am so sad to leave Dr. Jordan because he is the best. He is thorough, caring, and makes you feel comfortable, but I will never subject myself to the rudeness and unprofessionalism of the office staff again. They make it impossible to speak to the office manager or doctors. Some employees have been given so much power and I am appalled at how I was spoken to. Absolutely refuse to help, always too busy, and hateful. My family and friends will not be back only because of the patient coordinator.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Abby – Jun 09, 2020
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Dentistry
Reply
My first visit went incredibly well. The staff was prepared for my arrival and had paperwork ready. I was seated in the hygienist chair promptly at my appointment time. The cleaning was gentle and the exam was thorough. The doctor was engaging and patient. No rush felt at all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul – Feb 17, 2020
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Dentistry
Reply
Super care I have received since joining the office 2011
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Claire – Oct 26, 2019
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provider
Dentistry
Reply
I
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 11, 2019
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provider
Dentistry
Reply
The best dentist of my life. He always makes me laugh and treats me like a good friend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori A – Aug 04, 2019
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provider
Dentistry
Reply
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Krissy in Mason, OH – Jun 26, 2019
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provider
Dentistry
Reply
The nicest doctor I have ever encountered. It is impressive how well trained he is yet has a great personality.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John M in Cincinnati , OH – Dec 26, 2018
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provider
Dentistry
Reply
Fixed my mouth right and cost effectively
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
F.S.H. in Cincinnati, OH – Oct 29, 2018
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Dentistry
Reply
I recommend Dr Shaftel to my family and friends. He is a very good doctor that fixed my disaster of a mouth. I cannot thank him enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Sep 28, 2018
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provider
Dentistry
Reply
A class act and a true credit to the profession. The focus on total mouth care and patient satisfaction is Clearly evident.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
will in cincinnati, OH – Aug 29, 2018
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provider
Dentistry
Reply
I’m not sure what office the other individuals leaving reviews on this website are visiting. The proffesssionalism displayed by Dr. Andrew Jordan and the professional staff around him is second to none. I haven’t met Dr Aaron Schaftel, but based on the way the staff handle themselves, I would assume he is also fantastic. The front desk employees are absolutely exceptional, and I can’t believe anyone would give them a bad review. From the front desk to the dental chair, this office is Great!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Aug 03, 2018
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provider
Dentistry
Reply
Dr. Jordan Is a great dentist. He is compassionate and caring. The Staff are easy to talk to and genuine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrew Gold in Mason, OH – Aug 01, 2018
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