Vita Dental

Dentistry • 1 Provider

5841 Snider Rd, Mason OH, 45040

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Vita Dental is a medical group practice located in Mason, OH that specializes in Dentistry.

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Location

Vita Dental

5841 Snider Rd, Mason, OH 45040

Reviews

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Vita Dental
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Provider Reviews
provider
Dentistry
The best dental experiences of my life. The whole team has been understanding and empathetic of my needs. They have r at ores my smile which has transformed my self esteem back to what it was years ago. I encourage you to give the office a call if you need some help with your teeth.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra – Oct 16, 2021
provider
Dentistry
They did a good job of fixing my broken tooth.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tim – Aug 13, 2020
provider
Dentistry
Phenomenal care since starting with office 5 years ago
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jackson – Jul 14, 2020
provider
Dentistry
I have anxiety about seeing dentists, and did not have very good experiences with other dentists. My Daughter Cat told me about Vita Dental, and to be honest I only went because she told me I was going, and to give them a chance. And I am so happy she did, I highly recommend Vita Dental. You walk in and meet the people who runs the front desk, they are friendly, caring, and very professional. My dental hygienists are so awesome, caring, compassionate, and fun to be around. My dentist is Dr. Jordan, and I am so grateful to him, I told him about my concerns and he listened to me. He told me what he was going to do, and was caring and compassionate during this process. Dr. Jordan and his staff helped me get through this process, and I am now not afraid to smile anymore. I can not even to express how much I appreciate everyone at Vita Dental! Thank you I got my smile back!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary M – Jun 17, 2020
provider
Dentistry
Dr. Jordan and the hygienists are incredible, but the office staff is HORRIBLE. I am so sad to leave Dr. Jordan because he is the best. He is thorough, caring, and makes you feel comfortable, but I will never subject myself to the rudeness and unprofessionalism of the office staff again. They make it impossible to speak to the office manager or doctors. Some employees have been given so much power and I am appalled at how I was spoken to. Absolutely refuse to help, always too busy, and hateful. My family and friends will not be back only because of the patient coordinator.
What went well
  • Office environment
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Abby – Jun 09, 2020
provider
Dentistry
I
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 11, 2019
provider
Dentistry
The best dentist of my life. He always makes me laugh and treats me like a good friend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lori A – Aug 04, 2019
provider
Dentistry
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Krissy in Mason, OH – Jun 26, 2019
provider
Dentistry
The nicest doctor I have ever encountered. It is impressive how well trained he is yet has a great personality.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John M in Cincinnati , OH – Dec 26, 2018
provider
Dentistry
Fixed my mouth right and cost effectively
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
F.S.H. in Cincinnati, OH – Oct 29, 2018
provider
Dentistry
A class act and a true credit to the profession. The focus on total mouth care and patient satisfaction is Clearly evident.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
will in cincinnati, OH – Aug 29, 2018
provider
Dentistry
I’m not sure what office the other individuals leaving reviews on this website are visiting. The proffesssionalism displayed by Dr. Andrew Jordan and the professional staff around him is second to none. I haven’t met Dr Aaron Schaftel, but based on the way the staff handle themselves, I would assume he is also fantastic. The front desk employees are absolutely exceptional, and I can’t believe anyone would give them a bad review. From the front desk to the dental chair, this office is Great!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Aug 03, 2018
provider
Dentistry
Dr. Jordan Is a great dentist. He is compassionate and caring. The Staff are easy to talk to and genuine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Andrew Gold in Mason, OH – Aug 01, 2018
provider
Dentistry
Great dentists, great hygienists, great office. Front office staff is HORRIBLE. They do not follow-up, do not follow their own petty rules, and are flat out nasty. I thought it was just me, but read similar reviews online. I tried to reach out to the dentists to discuss, but either they are complacent with poor service or my messages were not passed along. Either way, I am no longer a client simply because the front desk staff is bad.
What went well
  • Office environment
What could be improved
  • Staff wasn't friendly
  • Didn't listen or answer questions
Helpful
Ken B in Mason, OH – Jul 12, 2018
provider
Dentistry
Helped me restore my smile and not be embarrassed anymore
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Kim K. in Groveport, OH – Sep 14, 2016
provider
Dentistry
Best dentist I have ever been to in my life. Listens and understands how I feel and want to address my teeth.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Rob S. in Cincinnati, OH – Apr 19, 2016
provider
Dentistry
I love the fact he looks at the mouth as a gateway for the entire body. He noticed some issues I was having in my mouth and recommended I see my physician for an evaluation. It turned out I did have a body issue that was causing issues in my mouth which my MD is now treating. Great comprehensive care by Dr. J.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Tom E. in Cincinnati, OH – Dec 23, 2015

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