Dayton Skin The Comprehensive Skin Care and Cancer Center

Dermatology, Internal Medicine • 4 Providers

3025 GOVERNORS PLACE BLVD, Dayton OH, 45409

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Dayton Skin The Comprehensive Skin Care and Cancer Center is a medical group practice located in Dayton, OH that specializes in Dermatology and Internal Medicine.

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  • German

Medical Services

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Location

Dayton Skin The Comprehensive Skin Care and Cancer Center

3025 GOVERNORS PLACE BLVD, Dayton OH 45409

CallDirections

(937) 293-5567

Reviews

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Dayton Skin The Comprehensive Skin Care and Cancer Center
Provider Reviews
provider
Dermatology
Reply
It was my first time visiting Dayton Skin Care. Even though I was a first-time patient, I was treated like a long-time patient. They even expedited my appointment based on my concerns over a skin growth. Everyone at Dayton Skin Care from the receptionist to the attending nurse to Dr. Hickman was pleasant, engaging, and empathetic to my concerns. I've never been more comfortable with a visit to a doctor. That's saying a lot because I was extremely concerned about my condition. Dr. Hickman was personable while at the same time highly professional. She answered all of my questions in a direct unevasive way. I truly appreciated that because it instilled confidence that I had chosen the right place - the best place - to seek a diagnosis and treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Boggs – Jun 27, 2021
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provider
Dermatology
Reply
Dayton Skin Care is an exceptional practice in every regard! I’ve been a patient of theirs for around 20 yrs. As a former sun worshiper, I’m fortunate to have been in the care of practice owner and specialist in Mohs surgery, Dr. Heidi Donnelly, who’s performed 3 successful Mohs surgeries to remove skin cancer (on my face). DSC has introduced me to cutting edge services and products that have improved my skin’s overall health and appearance. With their focus on safety and comfort level, I’ve received targeted treatments for aging skin, and I’ve been delighted with the results! Most importantly - as a skin cancer patient I’ve arrived to those appointments with many questions, sometimes scared, and have always been met with empathy, patience, answers and excellent care. Couldn’t be happier with Dr. Donnelly and Dayton Skin Care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gretchen P. – May 25, 2021
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provider
Dermatology
Reply
Always thorough and professional. I have had multiple areas of skin cancer and she is on top of it. Would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carrie F – Apr 22, 2021
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provider
Dermatology
Reply
She is tops in her field- well versed in the latest research, highly professional, friendly, great sense of humor, empathetic, best surgeon I’ve encountered, and takes the time to thoroughly explain procedures and answer any questions or concerns. Her results speak to her excellence. I highly recommend Dr. Heidi Donnelly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Powers – Apr 02, 2021
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provider
Dermatology
Reply
Very, very gentle, didn’t feel a thing, despite needing 20 stitches. Extremely professional, and knowledgeable. Excellent training and background. Would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alison Kahn – Mar 10, 2021
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provider
Dermatology
Reply
The entire staff was very friendly and efficient. Thank you very much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Thompson – Dec 08, 2020
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provider
Dermatology
Reply
Went to Dr. Hickman twice. Both times she was extremely fast, barely acknowledging me and taking little time to explain or discuss anything (even my skin cancer diagnosis!) Second time I was there for a skin check (history of cancer at this point) and she barely glanced at my skin - didn't bother to look at my scalp at all. When I asked her about treatment for my hormonal acne she asked me what I would like for her to prescribe! Yikes. I wouldn't recommend. Seriously one of the worst doctors I've ever seen.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Heidi – Jan 22, 2020
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provider
Dermatology
Reply
Stay away from Dr. Hickmann. She came into the room, looked at my skin for 1 minute, misdiagnosed me with allergies, referred me to another doctor, and then left. Very unprofessional, curt, and uninformed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Apr 14, 2019
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provider
Dermatology
Reply
Was very uninterested in important background genetic and medical information. Spent no more than 5 seconds glancing at a painful and suspicious (based on medical indicators) mole that had me concerned and told me it was not a problem and was already walking out the door. Didn’t look at anything else, including another mole only a few inches from the suspicious one.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Concerned Patient in OH – Jul 26, 2018
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provider
Dermatology
Reply
My first time to see Dr. Hickman I waited close to an hour to be taken to an exam room. The nurse gave me a gown to change in to and a blanket. I did like that the doctor wore goggle type glasses which I thought perhaps magnified what she was looking at. She checked my scalp and then the rest of my body. I’ve never been checked so quickly. I didn’t even have time to cover up. The gown and blanket were in a bundle on top of me. I really don’t know how she checked everywhere.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
2 people found this helpful
Helpful
Pam Bromer in Dayton, OH – Jul 15, 2018
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provider
Dermatology
Reply
First time patient wanting some help with my sebaceous hyperplasia. Dr. Hickman basically brushed me off. No help at all. She referred me to another doctor for laser resurfacing. Did not even suggest there was something she could do to help. I felt like I just wasted my money and time. No cautery, no retinol, no in office treatment even suggested, just go see another doctor. I thought that is why I was there for her help. So disappointed in this place. Will never recommend this place.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Disappointed in Dayton, OH – Jun 30, 2018
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provider
Dermatology
Reply
Dr Hickman had extremely poor bedside manners. She immediately prescribed me with eczema without asking about products/medications I had used before and my medical history and left quickly. Was very inconsiderate and will NOT be going back.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Hannah Valdez in Monroe, OH – Mar 20, 2018
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provider
Dermatology
Reply
Poor bedside manner. Does not listen or hear what is being said. Not interested in medical history. In a hurry.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Mar 14, 2018
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provider
Dermatology
Reply
Dr. Hickmann gave me the cream doesn't work for my skin problem and make it becomes worse. And didn't explain medical conditions, left fast.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Mar 06, 2018
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provider
Dermatology
Reply
Dr Hickman might be a good Dermo Dr. But her bedside manor is horrible. I don't know why anyone would pick her for treatment. It's as if I were invisible. When there was an issue with side-effects of my daughter's medicine, she referred me back to my primary care physician to 'handle that'. When she was finished talking, she simply walked out of the room. She didn't say thank you, she didn't say goodbye, nothing. Door closed. (as others said, the office staff is nice)
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Mar 02, 2018
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provider
Dermatology
Reply
Removal of basal cell required 25 external stitches along my nose and lip. Dr. Donnelly's stitches were so tiny that there is almost no sign that anything was done. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
24 people found this helpful
Helpful
Waynesville OH – Nov 27, 2017
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provider
Dermatology
Reply
called and fitness an appointment 3 months out. Showed up and was told my appointment was at the other office. I would not have made one at the other office as it is not close to my work. The lady at the front desk argued with me as to whose fault it was. Finally saw Dr. Hickman.n and she was in and out in less than 5 minutes. Didn't check all the spots I wanted her to. Absolutely zero personality. I will never go back and will tell everyone I know to not see Dr Hickmann.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Hamilton, OH – Oct 06, 2017
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provider
Dermatology
Reply
Dr McGowan was extremely professional, patient and professional.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Manning, SC – Aug 24, 2017
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provider
Dermatology
Reply
Great office and doctor. She is quick and efficient in her diagnosis. Would recommend.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Jul 03, 2017
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provider
Dermatology
Reply
The office was clean, the registration staff when I first entered was welcoming. I waited roughly 10 minutes for my appointment (no big deal).Her MA was very nice and friendly. However, Dr. Hickman not so much. She was literally in the room for less then 5 minutes. Explained my issue. Was not asked to see anything. She said that she was going to give me 3 RX's, did not explain what kind or what it was for before she rushed out. I felt like a number not a patient. WOULD NOT RECOMMEND.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
R in D – May 02, 2017
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