Advanced Solutions Pain Management

Pain Medicine Anesthesiology • 1 Provider

10 Chester Ave Fl 3, White Plains NY, 10601

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Advanced Solutions Pain Management is a medical group practice located in White Plains, NY that specializes in Pain Medicine Anesthesiology.

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Location

Advanced Solutions Pain Management

10 Chester Ave Fl 3, White Plains, NY 10601

Reviews

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Advanced Solutions Pain Management
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Provider Reviews
provider
Anesthesiology
Dr. Shue is a competent and caring doctor who leaves no stone unturned when working to help me with my back pain. Her staff, however, is totally incompetent and surly. The practice would certainly benefit from a change of support staff.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 19, 2021
provider
Anesthesiology
She was such a great doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jun 06, 2020
provider
Anesthesiology
Dr. Shue has an office staff that doesn't show an interest in taking care of patients. The office manager, Sue Roi, is arrogant and lies about actions taken in regard to patient billing. She cannot handle her responsibilities and detracts from the medical care given by the doctor. She refuses to respond honestly to patients and runs the office very poorly. The medical care is very good but the backup is miserable.
1 person found this helpful
Helpful
Elliott Koreman – Jun 03, 2020
provider
Anesthesiology
Dr. Shue is a kind, caring, professional who has been helping me through my horrific rheumatoid arthritis. Other specialists have prescribed the medications for our A and my body has never responded. Dr. Hsu is careful with the injections to my big joints. She has helped me a lot And I highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
3 people found this helpful
Helpful
M. Beledo – Jan 28, 2020
provider
Anesthesiology
Dr Shue has helped me with severe back and leg pain. She listened to me, reviewed my records and came up with a new approach for treating me. I have been seeing pain Doctors for over 15 years with no positive results. Recently, I decided to have a new Doctor take a fresh look at me. Dr Shue took a whole new approach to reducing my pain. Under her care I have started to feel some real relief that's not opiate based
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Joseph Berko – Nov 07, 2019
provider
Anesthesiology
Dr. Shue is a wonderful doctor she been treating me for my issues with pain and has been very effective she has that gentle touch she's so great i brought my mom to her for her shoulder pain my mother loves her she's the best and i highly recommend her to anyone. from her soft touch to knowledgeable degree to help in areas of pain on your body thank you Dr. Shue
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Sharon Jones – Oct 30, 2019
provider
Anesthesiology
Dr. SHUE IS GREAT. I have not seen her for for a while and called her last week for an appointment for today at 8:45. When I got there they said they do not take my insurance any more. I said you should have asked me on the phone about insurances seeing you just stopped taking it. I had taken time off from work and had someone to drive me. I am very disappointed with that. I really like Dr. SHUE very much and I am sad to have to seek another Dr.
2 people found this helpful
Helpful
Darlene Gaska – Oct 19, 2019
provider
Anesthesiology
Dr. Shue was fantastic! She took the time to patiently answer my many questions, and clearly explained to me the suggested treatment. Dr. Shue was most understanding of, responsive to, and was flexible in meeting my specific needs. Dr. Shue's support staff was most helpful. I highly recommend Dr. Shue.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Marty G. – Jul 23, 2019
provider
Anesthesiology
Dr Shue was disconnected, unfriendly and stone faced. She may very well be a good doctor although I had no luck with the cortisone injection. She lacks people skills and comes off as slightly arrogant. On my initial consultation, I waited about 1 hour due to negligence of staff, also lacking in good people skills.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
  • Didn't listen or answer questions
Helpful
Patti in NY, NY – Jun 22, 2019
provider
Anesthesiology
Dr. Shue was amazing to work with! It is difficult to find doctors that are willing to take the time/patience to find out all of the underlying reasons for your visit. Dr. Shue was thorough, extremely helpful, patient and caring! I would recommend her to anyone =)
4 people found this helpful
Helpful
May 02, 2019
provider
Anesthesiology
She is by far a wonderful pain management Doctor I have ever seen!! She does so many different procedures and really cares about you!!! I have seen others that only care about the money and your in and out of there office fast! Dr Shue takes her time and really care and wants to help you!!
2 people found this helpful
Helpful
May 01, 2019
provider
Anesthesiology
This doctor’s manner in dealing with patients is detached, uncaring and condescending. Her basic attitude is one of disrespect. As she is the role model for her staff, their attitude toward patients is also disrespectful.
2 people found this helpful
Helpful
Apr 25, 2019
provider
Anesthesiology
The Best
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
MT VERNON – Dec 06, 2018
provider
Anesthesiology
Dr. Shue is wonderful and concerned. She asks the right questions. She not only treatem me but my daughter and husband. Very bright, knows her stuff. Eileen ,Darien CT
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Eileen in Darien – Nov 07, 2018
provider
Anesthesiology
DR . SHUE IS EXTREMELY CARING AND CONFIDENT IN HER PRACTICE. SHE LISTENS TO YOU VERY CAREFULLY AND WITH YOUR PERMISSION PARTAKES IN A TREATMENT PLAN THAT BEST SUITS YOUR NEEDS. I HAVE HAD MUCH SUCCESS IN ALLEVIATING MY PAIN THROUGH HER INFORMED TREATMENT. SHE IS ABLE TO HANDLE MY ANXIETY DURING AND BEFORE SUCH PROCEDURES WHICH RESULTS IN PLEASANT VISITS WITH REDUCED ANXIETY
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
LOWELL BRAMNICK in BRONXVILLE, NY – Jun 24, 2018
provider
Anesthesiology
I have been under pain management for about 9-10 years now and I find Dr. Shue to be very thorough in her assessment and treatment of my orthopedic conditions. She is open to trying various treatment options in her attempt to minimize my level of cronic pain. I find her willingness to explore different approaches and consult with other doctors to be encouraging as there are no magic bullets in pain management. We are in this for the long haul and I am fortunate to be under Dr. Shue's care
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Bruce – Jun 22, 2018
provider
Anesthesiology
Dr. Shue has treated me for severe lumbar pain and several other related issues for the last four or so years. I am a complicated patient because I have several other health issues which complicate my treatments. She is an excellent diagnostician and is up-to-date on the latest methods which in my case has been very important. I give her five stars.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Loretta Kearney – Jun 04, 2018
provider
Anesthesiology
Dr. Shue is simply incredible and I am very thankful to have her as my doctor. She is brilliant, very nice, and really cares. I have a very complicated spinal situation and had three spinal surgeries prior to meeting Dr. Shue. Due to my spinal situation, I have chronic severe pain and Dr. Shue has worked tirelessly to help me. She has tons of knowledge about all the latest treatments and is an extremely careful and caring doctor. Her staff also cares greatly about her patients.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Mitch in Harrison, NY – Jun 04, 2018
provider
Anesthesiology
I have been under Dr. SHUE'S care for over 5 years, and would and have recommended her to others for pain management. Dr. SHUE is empathetic, experienced and knowledgeable in every aspect of her practice. She's the Best!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Carole Gouaux in Yonkers – May 30, 2018
provider
Anesthesiology
I went to see Dr. Shue in Mid December and was suffering from extreme pain from Siatica, arthritis in both knees, spinal pain. I found her to be an excellent physican. Before seeing Dr. Shue I was on the verge of canceling my regularly scheduled trip to my summer home in La Molina Peru. My visit to Dr. Shue resulted in a spinal shot that made me feel 300 percent better and allowed me to start my physical Therapy program while in Peru. I highly recommend Dr. Shue as an extremely competent & kind
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jack Adler in Brooklyn, New York – Jan 05, 2018

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