Laser Eye Surgery Of Erie

Ophthalmology • 1 Provider

193 E Main St, Westfield NY, 14787

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Laser Eye Surgery Of Erie is a medical group practice located in Westfield, NY that specializes in Ophthalmology.

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Location

Laser Eye Surgery Of Erie

193 E Main St, Westfield, NY 14787

Reviews

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Laser Eye Surgery Of Erie
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Provider Reviews
provider
Ophthalmology
I had been a patient of Dr. Manassee who retired. I moved away from Erie but found other Ophthalmologist Practices in my new state were not client focused. So when I returned to Erie for the summers, I connected with Dr. Haverly who is very professional, approachable, and client focused. He took care of my secondary cataracts for me in the office. I could not be happier with the outcome. His Staff is nothing short of phenomenal. Very friendly and knowledgeable.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Gingenbach – Jun 22, 2021
provider
Ophthalmology
Dr. Haverly and Dr. Leszek were very professional. However, the billing department threatened that if I didnt pay previous bill I would not be able to have my cataract surgery. My bill was not that late.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 19, 2021
provider
Ophthalmology
Questionable Billing practices. I was continually billed after my insurance paid. Tried to call billing office manager once a month for four months with no return phone call. Tried to contact office manager with no return call either. Paid bill to keep from being reported to collections. Now my insurance is handling an investigation.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Aug 11, 2020
provider
Ophthalmology
I went in for a consult over a year ago and decided to hold off (nerves). Went in again and decided to go for it! So glad I finally took the leap! Great Service, Great Staff!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christina – May 20, 2020
provider
Ophthalmology
Was not thorough enough in pre-op and after having issues within the 4-week period, he himself DID NOT see me to discuss my situation and discuss options. He was well aware of my concerns and condition before surgery but seemed to hurry me through, as if I was a number and not a very concerned patient with only sight in one eye to begin with. I was very disappointed after this surgery.
4 people found this helpful
Helpful
May 29, 2019
Thank you for your feedback. I take patient...Read More
provider
Ophthalmology
Everyone was professional, kind, and caring but also fun, and I am so pleased with the results of my surgery.
1 person found this helpful
Helpful
May 17, 2019
provider
Ophthalmology
Great experience friendly and knowledgeable staff had both eyes done literally took 8 min a eye
1 person found this helpful
Helpful
May 15, 2019
provider
Ophthalmology
A wonderful experience
1 person found this helpful
Helpful
May 15, 2019
provider
Ophthalmology
Surgery was way easier than I thought it’d be!
1 person found this helpful
Helpful
May 15, 2019
provider
Ophthalmology
Dr. Haverly and staff were all so welcoming. I first came to the office for eye irritation and shortly found out I had more sever eye dryness which was shortly fixed. With the help and encouragement I was able to get lasik eye surgery and now completely happy with results.
1 person found this helpful
Helpful
May 15, 2019
provider
Ophthalmology
Went in for LASIK, and I do not regret it. I just had the procedure yesterday and find my sight is better even though I am still recovering. The money and time you spend is worth it. A great environment to be.
1 person found this helpful
Helpful
Apr 04, 2019
provider
Ophthalmology
Entire staff is very professional. Every step was explained and all my questions were answered. Glad I chose Dr Haverly.
Helpful
Apr 04, 2019
provider
Ophthalmology
I am now the very happy recipient of IOLs, and it has changed my life. I had worn contact lenses since I was 14. Within 24 hours of the procedures, I have 20/20 vision in both eyes. It is miraculous!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Christine Bucci in Meadville, PA – Feb 12, 2019
provider
Ophthalmology
I had my lasik done by Dr. Haverly about 6 months ago now and my eyes are both 20/10, even with having a stigmatism in one eye. Everything was really easy, leading up to the surgery, surfery day and post days. The surgery is almost painless and I would do it again in a heartbeat. Staff is awesome and professional. I highly recommend Dr. Haverly and his team for choice of lasik surgery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Ben Rothermel in Smethport, PA – Jan 19, 2019
provider
Ophthalmology
ABSOLUTELY AWESOME! Best money I ever spent! Dr Haverly and his staff are AMAZING! The results are beyond what I expected! Every question I had was thoroughly answered and they made the process easy and flawless! I HIGHLY recommend Dr Haverly and the staff of Laser Eye Surgery of Erie! Thank you for the AMAZING gift that you gave me...20/20 vision is absolutely priceless??
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Arleen in Wattsburg, PA – Jan 12, 2019
provider
Ophthalmology
There should be warning about the possibility of problems after the surgery for cataracts. I was told nothing and now i have cloudy vision, large floaters, driving at night is horrible due glare from lights even though i was told the lenses used prevented this or at least were better,, have no idea how it could be worse. The sad thing is there is nothing that can be done to fix this. I was not told i would need cheaters for reading until after first eye was done. Inform your customers!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jeff Keep in Erie, PA – Jan 06, 2019
Thank you for your feedback. We take patient...Read More
provider
Ophthalmology
I drove a thousand miles to have Lasik eye surgery performed and I couldn't be happier. Dr. Haverly & the entire staff at the Laser Eye Surgery of Erie were fantastic and exceeded my expectations. Thank You so much.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kevin Hagberg in Fort Mitchell – Dec 19, 2018
provider
Ophthalmology
Professional & friendly staff! So glad I chose to get LASIK with Dr Haverly!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
K. Sturgis in Mill Village, PA – Dec 14, 2018
provider
Ophthalmology
Amazing staff, knowledgeable, helpful and friendly. Dr. Haverly made me feel comfortable and relaxed about the whole process from start to finish.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Julia Morton in Girary, PA – Nov 15, 2018
provider
Ophthalmology
Thanks Dr. Haverly and staff!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jake wells in Erie, PA – Nov 14, 2018

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